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Dispatch Operations Manager Jobs in Little Rock, AR

1800 GOT JUNK?

Operations Leader

Little Rock, AR · On-site

$65K/yr (+ commission)

OPERATION MANAGER Location: Little Rock Compensation: The General Manager at a 1-800-GOT-JUNK ... Dispatch/Operations: You will run the routes for the franchise's Truck Team Members to ensure on ...

1800 GOT JUNK?

Operations Leader

Little Rock, AR · On-site

OPERATION MANAGER Location: Little Rock Compensation: The General Manager at a 1-800-GOT-JUNK ... Dispatch/Operations: You will run the routes for the franchise's Truck Team Members to ensure on ...

WillScot

Branch Operations Manager II

Benton, AR · On-site

$70 - $95/hr

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

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Dispatch Operations Manager information

See Little Rock, AR salary details

$24.6K

$51.6K

$84.9K

How much do dispatch operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for dispatch operations manager in Little Rock, AR is $51,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $58,700.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Little Rock, AR?

For Dispatch Operations Manager jobs in Little Rock, AR, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Little Rock, AR look for?

The top searched job categories for Dispatch Operations Manager jobs in Little Rock, AR are:

What cities near Little Rock, AR are hiring for Dispatch Operations Manager jobs?

Cities near Little Rock, AR with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Little Rock, AR as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,595 per year, or $24.8 per hour.

Dispatch Manager | Waste & Recycling

GPAC

Little Rock, AR • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Dispatch Manager Waste & Environmental Services

Our client, a premier provider in the waste management industry, is seeking a seasoned and highly organized Dispatch Manager to oversee the dispatching operations. The company is dedicated to providing efficient and reliable waste collection services, and the Dispatch Manager will play a pivotal role in ensuring that these services are delivered with precision and professionalism.

The Dispatch Manager is responsible for overseeing the daily dispatching operations, managing a team of dispatchers, and ensuring that all routes and services are executed efficiently. This role involves coordinating with drivers, optimizing routes, handling escalated customer issues, and maintaining high standards of service delivery. The ideal candidate will have extensive experience in dispatching, strong leadership abilities, and a background in logistics or waste management.

Key Responsibilities:

  • Lead, train, and manage a team of dispatchers, ensuring they perform their duties efficiently and effectively.
  • Oversee the assignment and optimization of collection routes to ensure maximum efficiency and timely completion of services.
  • Monitor daily dispatch operations, making real-time adjustments to address any delays, equipment issues, or unexpected challenges.
  • Handle escalated customer service issues, working to resolve them promptly and satisfactorily.
  • Track and report on key performance indicators (KPIs) related to dispatch efficiency, route completion, and customer satisfaction.
  • Work closely with the Operations Manager, drivers, and other team members to ensure seamless coordination and communication across departments.
  • Ensure all dispatch activities adhere to safety regulations and company policies, conducting regular audits and training sessions as needed.
  • Continuously evaluate and improve dispatching processes, implementing best practices to enhance operational efficiency.
  • Prepare and present regular reports on dispatch operations to senior management, highlighting any issues, successes, and areas for improvement.

Qualifications:

  • Minimum of 5 years of experience in dispatching or logistics, with at least 2 years in a supervisory or management role, preferably within the waste management industry.
  • High school diploma or equivalent required; a degree in logistics, business management, or a related field is preferred.
  • Strong leadership and team management skills.
  • Excellent organizational and problem-solving abilities.
  • Proficiency in dispatch software, GPS systems, and other relevant tools.
  • Effective communication skills, both verbal and written.
  • Ability to work under pressure and handle complex situations with professionalism.
  • Strong knowledge of safety regulations and compliance requirements.
  • A valid driver's license is required.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional growth and career advancement.
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About GPAC

Sourced by ZipRecruiter

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Sioux Falls, SD, US

Year founded

1990

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