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Dispatch Operations Manager Jobs in Guilford, CT

Woodland Moving and Warehouse

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Local Dispatcher & Logistics Coordinator

West Hartford, CT · On-site

$45K - $65K/yr

As a key member of our operations team, you will manage daily scheduling and dispatch activities, communicate with customers and crews, monitor job progress, resolve operational challenges, and help ...

SSC, Inc

Security Officer/Dispatch

Shelton, CT · On-site

$19/hr

Minimum one (1) year experience working in a high volume, high stress, fast paced environment, such as a operations call center, dispatch operations or office management. * Must posses a State Issued ...

DATTCO

Operations Supervisor

Watertown, CT

Dispatch daily operations and assist drivers with routes and itineraries * Support routing activities to maintain service efficiency Driver Management * Monitor driver attendance and performance

DATTCO

Operations Supervisor

Watertown, CT · On-site

Dispatch daily operations and assist drivers with routes and itineraries * Support routing activities to maintain service efficiency Driver Management * Monitor driver attendance and performance

DATTCO

Operations Supervisor

Watertown, CT

Dispatch daily operations and assist drivers with routes and itineraries * Support routing activities to maintain service efficiency Driver Management * Monitor driver attendance and performance

Tradewind

Operations Supervisor

Oxford, CT · On-site

Provide Scheduling and Dispatch coverage during PTO or staffing shortages. * Participate in ... Strong attention to detail and ability to manage multiple priorities simultaneously. * Working ...

New

Tradewind Aviation LLC

Operations Supervisor

Oxford, CT · On-site

Coverage of Scheduling/Dispatch roles during PTO. Run daily operations meetings and coordinate follow up tasks. Interface with other departments to ensure SOP compliance. Anticipate future issues and ...

Tradewind Aviation

Operations Supervisor

Oxford, CT · On-site

... Dispatch roles during PTO. • Run daily operations meetings and coordinate follow up tasks. • Interface with other departments to ensure SOP compliance. • Anticipate future issues and addressing ...

bozzutos

Lead Dispatch Clerk

Cheshire, CT

$23 - $27/hr

Position Overview: As a Lead Dispatch Clerk - Book Out Person , you will be responsible for ... Work closely with transportation management to ensure efficient daily operations. * Perform other ...

Bozzuto's, Inc.

Lead Dispatch Clerk

Cheshire, CT · On-site

$23 - $27/hr

Position Overview: As a Lead Dispatch Clerk - Book Out Person , you will be responsible for ... Work closely with transportation management to ensure efficient daily operations. * Perform other ...

Transdev

Dispatch Supervisor

Hamden, CT

$26 - $28/hr

Dispatcher Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service ... Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly ...

River Valley Transit

Dispatcher

Centerbrook, CT · On-site

$25.50 - $27.50/hr

Meet and/or exceed ETD customer service and dispatching standards and assist the Operations Manager to respond to road call emergencies and vehicle accidents; assist in meeting ETD's vehicle ...

Estuary Transit District

Dispatcher

Centerbrook, CT · On-site

Meet and/or exceed ETD customer service and dispatching standards and assist the Operations Manager to respond to road call emergencies and vehicle accidents; assist in meeting ETD's vehicle ...

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Showing results 1-20

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Guilford, CT

Dispatch Operations Manager information

See Guilford, CT salary details

$30.5K

$64K

$105.4K

How much do dispatch operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for dispatch operations manager in Guilford, CT is $64,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $72,800.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What cities near Guilford, CT are hiring for Dispatch Operations Manager jobs? Cities near Guilford, CT with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

Local Dispatcher & Logistics Coordinator

Woodland Moving and Warehouse

West Hartford, CT • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

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Job description

Coordinate Operations. Support Teams. Deliver Exceptional Service.

We are seeking a highly organized, proactive, and customer-focused Local Dispatcher & Logistics Coordinator to join our growing relocation and transportation team. This position plays a vital role in coordinating daily operations, supporting field crews, and ensuring jobs are completed safely, efficiently, and according to company standards.

As a key member of our operations team, you will manage daily scheduling and dispatch activities, communicate with customers and crews, monitor job progress, resolve operational challenges, and help maintain a high level of service throughout every move. Success in this role requires strong leadership, sound decision-making, attention to detail, and the ability to thrive in a fast-paced environment where priorities can change quickly.

Key Responsibilities

Dispatch & Operations Coordination

  • Schedule and dispatch crews, vehicles, equipment, and materials to meet daily operational needs
  • Monitor job progress throughout the day and adjust schedules as necessary
  • Maintain continuous communication with crew leaders regarding job status, customer concerns, delays, and operational updates
  • Ensure all jobs are properly staffed and equipped for successful completion
  • Assist in coordinating local and long-distance household goods moves

Customer & Crew Support

  • Serve as a primary point of contact for customers and field personnel
  • Communicate job information, updates, and expectations clearly and professionally
  • Support crews with operational questions, scheduling concerns, and problem resolution
  • Promote a positive customer experience through timely communication and effective service recovery

Quality Control & Accountability

  • Monitor employee attendance, punctuality, appearance, and adherence to company policies
  • Reinforce operational procedures, service standards, and safety expectations
  • Conduct daily vehicle inspections to verify cleanliness, maintenance needs, and overall readiness
  • Identify operational issues and work with management to implement solutions

Administrative Responsibilities

  • Process job-related information and maintain accurate electronic records
  • Enter notes, updates, and operational documentation into company systems
  • Assist with payment processing, move charge calculations, and related documentation
  • Support reporting and other administrative functions as needed

What We're Looking For

The ideal candidate is a dependable leader who can confidently manage multiple priorities while maintaining a positive and professional attitude. You should be comfortable making decisions, solving problems, and working closely with both customers and employees.

Preferred Qualifications

  • Previous dispatching, logistics, transportation, scheduling, or operations experience
  • Experience in the moving, relocation, transportation, or service industry is a plus
  • Strong leadership, communication, and organizational skills
  • Ability to multitask and remain calm under pressure
  • Excellent customer service and problem-solving abilities
  • Strong computer skills, including Microsoft Office and scheduling software
  • Ability to work collaboratively with field personnel and management
  • Valid driver's license with a clean driving record
  • Ability to occasionally assist with operational activities when necessary
  • Reliable transportation to and from work

Why Join Our Team?

  • Competitive compensation
  • Health, dental, and vision benefits
  • Paid Time Off (PTO)
  • 401(k) with company match
  • Professional development and advancement opportunities
  • Stable, year-round work environment
  • Collaborative team culture focused on service and operational excellence

If you enjoy coordinating people, solving problems, and helping teams succeed, we encourage you to apply and become a key part of our operations leadership team.

Equal Opportunity Employer (E.O.E.)

Company Description

Woodland Moving and Warehouse is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based, growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY!