ZipRecruiter

Log In

1

Dispatch Operations Manager Jobs in Birmingham, AL

JHB-CUI

CUI-OPERATIONS MANAGER

Birmingham, AL · On-site

Lead, coach, and develop supervisors, installation technicians, dispatchers, and administrative ... Manage daily field operations to ensure installations, service calls, and projects are completed ...

RXO

Manager, Last Mile Operations

Bessemer, AL · On-site

Manage the dispatch of contract carriers and resolve issues throughout the day * Identify problem areas, including restructuring routes to improve operational efficiencies * Train and develop ...

next page

Showing results 1-20

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Birmingham, AL

Dispatch Operations Manager information

See Birmingham, AL salary details

$28.1K

$58.9K

$97K

How much do dispatch operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for dispatch operations manager in Birmingham, AL is $58,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $67,000.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Birmingham, AL?

For Dispatch Operations Manager jobs in Birmingham, AL, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Birmingham, AL look for?

The top searched job categories for Dispatch Operations Manager jobs in Birmingham, AL are:

What cities near Birmingham, AL are hiring for Dispatch Operations Manager jobs?

Cities near Birmingham, AL with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Birmingham, AL as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,938 per year, or $28.3 per hour.

CUI-OPERATIONS MANAGER

Birmingham, AL • On-site

JHB-CUI
See more jobs at JHB-CUIexternal

Full-time

Posted 16 days ago

Job description

Lead Operations. Develop Teams. Drive Results.

At CUI Cable, we're not just growing—we're expanding our footprint and investing in exceptional leaders who can help shape the future of telecommunications.

We're seeking a Telecommunications Operations Manager who thrives in a fast-paced environment, excels at leading people, and has a passion for delivering operational excellence. This is an opportunity to lead high-performing teams, improve processes, and make a measurable impact on our customers, employees, and business.

If you're an experienced telecommunications leader who enjoys developing talent, optimizing operations, and driving performance, we'd love to meet you.

What You'll Do

As the Telecommunications Operations Manager, you'll oversee the daily operations of one or more markets while ensuring exceptional customer service, operational efficiency, and team performance.

Leadership & Team Development
  • Lead, coach, and develop supervisors, installation technicians, dispatchers, and administrative staff.
  • Foster a culture of accountability, safety, teamwork, and continuous improvement.
  • Recruit, hire, onboard, and mentor top talent while supporting employee growth and retention.
  • Conduct performance evaluations, provide coaching, and recognize high-performing employees.
Operational Excellence
  • Manage daily field operations to ensure installations, service calls, and projects are completed safely, on time, and within quality standards.
  • Oversee workforce scheduling, routing, and resource allocation across multiple locations.
  • Monitor key operational metrics, productivity, customer satisfaction, and service level agreements (SLAs).
  • Identify process improvements that increase efficiency and reduce operational costs.
Project & Resource Management
  • Direct multiple installation and construction projects from planning through completion.
  • Manage both in-house technicians and subcontractor partners to ensure consistent service delivery.
  • Review field documentation for quality, accuracy, and compliance.
  • Oversee fleet operations, equipment utilization, and inventory management.
Customer & Client Partnership
  • Serve as the primary operational contact for customers and internal stakeholders.
  • Resolve escalated customer concerns with professionalism and urgency.
  • Maintain strong relationships with client partners while ensuring contract compliance and service excellence.
What We're Looking For
  • 10+ years of telecommunications, cable, or broadband operations experience.
  • Proven leadership experience managing technicians, supervisors, dispatch, or field operatio

Apply