ZipRecruiter

Log In

1

Dispatch Operations Manager Jobs in Anchorage, AK

Deeptree

Service Coordinator/Dispatcher

Wasilla, AK · On-site

$17 - $22/hr

About Us: We're Deeptree Inc. , a growing Managed IT and Cybersecurity firm proudly headquartered ... You will own the dispatch board , shield the technicians' time , and ensure nothing gets lost in ...

olt

Dispatcher

Anchorage, AK · On-site

$27 - $30/hr

The Dispatcher monitors shipment status, manages scheduling and appointments, and proactively resolves transportation challenges to support operational success. What You'll Do We are seeking a highly ...

olt

Dispatcher

Anchorage, AK

$27 - $30/hr

The Dispatcher monitors shipment status, manages scheduling and appointments, and proactively resolves transportation challenges to support operational success. What You'll Do We are seeking a highly ...

Odyssey

Dispatcher

Anchorage, AK · On-site

The Dispatcher monitors shipment status, manages scheduling and appointments, and proactively resolves transportation challenges to support operational success. What You'll Do We are seeking a highly ...

City of Wasilla, AK

Emergency Dispatcher

Wasilla, AK · On-site

$32.70 - $45.34/hr

Maintain a high level of competency in case file management. * Accurately track and submit ... Ability to learn, within a reasonable period of training, the operation of dispatch communication ...

Shoreside Petroleum

Line Haul Dispatcher

Wasilla, AK · On-site

Work with Management on scheduling of driver safety/operations meetings. * Work with Management to continually improve processes regarding driver safety and training. * Dispatch duties- * Ensure ...

previous pagenext page

Showing results 21-40

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Anchorage, AK

Dispatch Operations Manager information

See Anchorage, AK salary details

$30.7K

$64.3K

$105.8K

How much do dispatch operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for dispatch operations manager in Anchorage, AK is $64,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $73,100.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Anchorage, AK?

For Dispatch Operations Manager jobs in Anchorage, AK, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Anchorage, AK look for?

The top searched job categories for Dispatch Operations Manager jobs in Anchorage, AK are:

Dispatch Operations Manager jobs near you

Overnight Shuttle Dispatcher Supervisor - Anchorage Airport

Reimagined Parking

Anchorage, AK • On-site

$23.70/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Reimagined Parking rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

3rd of 12 rated car parking

Job description

Overnight Shuttle Dispatcher Supervisor - Anchorage Airport
Application Deadline: 11 September 2026
Department: Operations - Field(OPS001)
Employment Type: Full Time
Location: R2-51_5000 W INTERNATIONAL
Reporting To: Operations Manager
Compensation: $23.70 / hour
Description
Position: Shuttle Dispatcher Supervisor
Location: Anchorage International Airport
Pay: $23.75/hour
Schedule: 11pm to 7am; the work days will vary and may include weekends
**A valid driver's license is required for this role**
At Reimagined Parking, we believe great people drive great results. That's why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.
The Dispatcher Supervisor oversees the daily operations of the dispatch team, ensuring all shuttle and transportation services operate safely, efficiently, and according to Reimagined Parking and client standards. This role provides direct supervision to dispatchers and Dispatcher Leads, oversees scheduling and workflow, ensures accurate communication with drivers, and supports service delivery across the entire operation. The Dispatcher Supervisor is responsible for monitoring performance, coaching team members, resolving operational issues, and maintaining service reliability, safety, and customer satisfaction.
As a Dispatcher Supervisor, you will lead a critical part of the transportation operation, ensuring service reliability, safety, and exceptional customer experience. You'll guide the dispatch team, support strategic operations, and contribute to a collaborative and mission-driven environment.
Key Responsibilities
  • Directly supervise dispatchers and Dispatcher Leads, including assigning duties, monitoring productivity, and ensuring compliance with policies and procedures.
  • Provide coaching, training, corrective action, and performance evaluations.
  • Support hiring decisions, onboarding, and ongoing development of dispatch staff.
  • Ensure proper staffing levels based on operational needs and passenger volume.
  • Lead shift briefings and communicate service expectations.
  • Oversee real-time shuttle bus service to ensure on-time performance and route coverage.
  • Review and approve dispatch decisions involving vehicle assignments, driver assignments, route adjustments, and service level changes.
  • Monitor GPS systems, dispatch software, and radio communications to maintain service continuity.
  • Respond to service disruptions, breakdowns, and emergencies with effective solutions.
  • Coordinate fleet availability with maintenance teams to minimize downtime.
  • Ensure compliance with ADA transportation requirements, safety standards, and client expectations.
  • Act as the primary point of escalation between dispatch, drivers, maintenance, customer service, and management.
  • Provide timely updates regarding service delays, route adjustments, and operational impacts.
  • Support customer experience teams with shuttle ETA information and service planning.
  • Communicate with leadership regarding staffing, incidents, and operational performance.
  • Prepare and validate daily, weekly, and monthly operational reports.
  • Maintain accurate logs of incidents, route changes, service delays, staffing levels, and performance metrics.
  • Audit dispatcher documentation for accuracy and compliance.
  • Monitor operational data and proactively implement improvements to enhance efficiency.
  • Ensure dispatch staff follow Reimagined Parking communication standards and documentation protocols.
  • Drive shuttle vehicles as needed to support service continuity, cover staffing shortages, or reposition fleet vehicles.
  • Assist during service emergencies, large events, or high-volume periods.
  • Perform basic vehicle checks when operating company vehicles.
  • Ensure accurate recordkeeping for operational audits, compliance, and service-level reporting.
  • Track and document equipment issues, driver performance concerns, and route deviations.
  • Operate shuttle vehicles as needed to support service, cover staffing gaps, or reposition fleet vehicles.
  • Assist with emergency situations, special events, or service interruptions.

Skills, Knowledge and Expertise
  • Prior lead or senior-level experience preferred.
  • Strong knowledge of dispatch systems, fleet operations, and route scheduling.
  • Excellent verbal and written communication skills.
  • Ability to multitask in a fast-paced operations environment.
  • Ability to interpret operational data and make quick, informed decisions.
  • Strong leadership qualities, professionalism, and integrity.
  • Proficiency in Microsoft Word, Excel, and dispatch software tools.
  • Familiarity with operational devices including radios, computers, tablets, and GPS systems.
  • Working knowledge of ADA transportation requirements (ADA 1990 and amendments).
  • Strong problem-solving skills with the ability to stay calm and organized under pressure.

REQUIREMENTS:
  • 3+ years of transportation or dispatch experience, including at least 1 year in a leadership or supervisory role.
  • Over 21 years old
  • Valid driver's license with acceptable driving record (required for operational driving duties).
  • Must successfully pass a background check, in accordance with company policy and applicable laws
  • Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.

PHYSICAL DEMANDS:
  • Ability to sit or stand for extended periods while monitoring operations.
  • Occasional bending, lifting, or moving supplies or equipment up to 25-40 lbs.
  • Ability to walk across parking facilities, garages, and operational sites as needed.
  • Ability to safely drive and maneuver shuttle vehicles.

WORKING CONDITIONS:
  • Fast-paced operational setting within parking facilities, shuttle operating areas, and dispatch centers.
  • Frequent exposure to outdoor weather conditions (heat, cold, rain) depending on location.
  • Constant radio communication and multitasking in a dynamic transportation environment.
  • May require working evenings, weekends, holidays, or rotating schedules to support 24/7 operations.

OTHER DUTIES:
Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for
this job. Duties, responsibilities and activities may change at any time with or without notice
Benefits
Join our team and enjoy an outstanding benefits package, including:
(Full Time Only)
  • Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
  • Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
  • Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
  • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
  • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
  • Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)
  • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
  • Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
  • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Union:
  • If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

What Reimagined Parking employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply