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Dispatch Associate Jobs in Mount Prospect, IL (NOW HIRING)

Dispatch Coordinator II

Itasca, IL · On-site

$17.57 - $26.31/hr

About the Role Monitors customer service dispatch requests and dispatches technicians in a timely ... experience. - Associate's degree or equivalent required. Some college preferred. - Related ...

Dispatch Coordinator II

Itasca, IL · Hybrid

$17.57 - $26.31/hr

Monitors customer service dispatch requests and dispatches technicians in a timely manner ... experience. - Associate's degree or equivalent required. Some college preferred. - Related ...

Dispatch Coordinator II

Itasca, IL · Hybrid

$17.57 - $26.31/hr

About the RoleMonitors customer service dispatch requests and dispatches technicians in a timely ... experience. - Associate's degree or equivalent required. Some college preferred. - Related ...

Dispatch Coordinator II

Itasca, IL · Hybrid

$17.57 - $26.31/hr

About the RoleMonitors customer service dispatch requests and dispatches technicians in a timely ... experience. - Associate's degree or equivalent required. Some college preferred. - Related ...

Dispatch Coordinator II

Itasca, IL · Hybrid

$17.57 - $26.31/hr

About the RoleMonitors customer service dispatch requests and dispatches technicians in a timely ... experience. - Associate's degree or equivalent required. Some college preferred. - Related ...

Support communication across intake, dispatch, and vehicle teams to maintain safety and timeliness. Qualifications * High school diploma or GED required; associate degree preferred * 2+ years of ...

We attribute our success to our unique vision, our entrepreneurial spirit and the over-the-top effort, and dedication of our associates. The Logistics Dispatch will be directly responsible for the ...

We attribute our success to our unique vision, our entrepreneurial spirit and the over-the-top effort, and dedication of our associates. The Logistics Dispatch will be directly responsible for the ...

We attribute our success to our unique vision, our entrepreneurial spirit and the over-the-top effort, and dedication of our associates. The Logistics Dispatch will be directly responsible for the ...

We attribute our success to our unique vision, our entrepreneurial spirit and the over-the-top effort, and dedication of our associates. The Logistics Dispatch will be directly responsible for the ...

... information, dispatch emergency services, or refer callers to other agencies. • Monitors and ... Associate degree preferred. • Minimum of one (1) year experience in a call center environment ...

... Dispatch all outbound loads, confirm destination, and seal trailers. Accurate data entry and file ... Oversee VOICE Queue to disseminate work to all associates. Troubleshoot system issues to ensure ...

Dispatcher 2nd shift

Streamwood, IL · On-site

$16 - $16.50/hr

... Dispatch all outbound loads, confirm destination, and seal trailers. Accurate data entry and file ... Oversee VOICE Queue to disseminate work to all associates. Troubleshoot system issues to ensure ...

Dispatcher 2nd shift

Streamwood, IL · On-site

$16 - $16.50/hr

... Dispatch all outbound loads, confirm destination, and seal trailers. Accurate data entry and file ... Oversee VOICE Queue to disseminate work to all associates. Troubleshoot system issues to ensure ...

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Dispatch Associate information

See Mount Prospect, IL salary details

$12

$28

$67

How much do dispatch associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for dispatch associate in Mount Prospect, IL is $28.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.58 per hour, depending on experience, location, and employer.

What are Dispatch Associates?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatch associate can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes a relevant certification or experience. Employers often look for candidates who can handle fast-paced environments and use dispatch software efficiently. Entry-level positions may be easier to obtain, while more specialized roles could require additional training or experience.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

What is the highest paid dispatcher?

The highest paid dispatchers are typically experienced professionals in specialized industries such as airline, emergency services, or freight logistics, with salaries reaching over $70,000 annually. Factors influencing pay include industry, location, certifications, and years of experience, with some top earners working in large companies or in managerial roles.

What are the key skills and qualifications needed to thrive as a Dispatch Associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What is a dispatch associate?

A dispatch associate is responsible for coordinating and scheduling the movement of goods, services, or personnel. They use communication tools and tracking systems to ensure timely deliveries and efficient operations, often working in logistics, transportation, or delivery environments.

How to start dispatcher with no experience?

To start as a dispatcher with no experience, focus on developing strong communication, organization, and problem-solving skills. Entry-level positions often require a high school diploma or equivalent, and some companies provide on-the-job training; familiarity with dispatch software can be beneficial. Gaining relevant certifications or completing courses in logistics or transportation can also improve your chances.

What are some common challenges Dispatch Associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.
What are popular job titles related to Dispatch Associate jobs in Mount Prospect, IL? For Dispatch Associate jobs in Mount Prospect, IL, the most frequently searched job titles are:
What cities near Mount Prospect, IL are hiring for Dispatch Associate jobs? Cities near Mount Prospect, IL with the most Dispatch Associate job openings:
Infographic showing various Dispatch Associate job openings in Mount Prospect, IL as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $59,636 per year, or $28.7 per hour.
Dispatch Coordinator II

Dispatch Coordinator II

Canon U.S.A., Inc.

Itasca, IL • On-site

$17.57 - $26.31/hr

Full-time

Posted 11 days ago


Canon U.S.A. rating

7.8

Company rating: 7.8 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

65th of 156 rated electronics manufacturers


Job description

About the Role
Monitors customer service dispatch requests and dispatches technicians in a timely manner. Communicates with Service Managers, Technicians, and customers as needed. Serves as a back-up inbound call taker as needed.
Your Impact
- Provides outstanding service to customers calling the dispatch team for service.
- Responds to routine customer inquiries via live call or Email as needed.
- Provides follow through on any special customer needs in a timely manner.
- Responsible for handling escalated situations.
- Follows established work procedures on routine tasks, and makes recommendations regarding customer issues when applicable.
- Balances workloads to meet customer service level agreements. Contacts customers with updated estimated time of arrivals as needed.
- Coaches peers to improve response times and deliver exceptional customer experience.
- Provides optimization feedback (systems, process) to leadership as needed.
- Performs stress testing and user acceptance testings as needed to fully vet new systems enhancements.
About You: The Skills & Expertise You Bring
HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience.
- Associate's degree or equivalent required. Some college preferred.
- Related experience preferred.
- Strong verbal and written communication skills.
- Proficient in MS Office, strong attention to detail, organized and able to multitask.
- Ability to problem solve and handle escalations.
- May occasionally work a different shift due to business needs.
We are providing the anticipated rate for this role: $17.57 - $26.31 hourly.
Company Overview
About our Company -#CUSA
Workstyle Description
Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#PM-19 #LI-RH2

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