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Dispatch Associate Jobs in Elkhart, IN (NOW HIRING)

First Student

Part-Time School Bus Driver

Niles, MI · On-site

$24/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... or retail associate. Take the wheel and drive your career forward with First Student! Make an ...

First Student

Part-Time School Bus Driver

Niles, MI · On-site

$24/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... or retail associate. Take the wheel and drive your career forward with First Student! Make an ...

First Student

Part-Time School Bus Driver

Niles, MI · On-site

$24/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... or retail associate. Take the wheel and drive your career forward with First Student! Make an ...

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All JobsDispatch Associate JobsDispatch Associate Jobs in Elkhart, IN

Dispatch Associate information

See Elkhart, IN salary details

$12

$27

$65

How much do dispatch associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for dispatch associate in Elkhart, IN is $27.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $24.62 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are popular job titles related to Dispatch Associate jobs in Elkhart, IN?

For Dispatch Associate jobs in Elkhart, IN, the most frequently searched job titles are:

What cities near Elkhart, IN are hiring for Dispatch Associate jobs?

Cities near Elkhart, IN with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Elkhart, IN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,434 per year, or $27.6 per hour.

311 Customer Service Liaison I - PT

City of South Bend, Indiana

South Bend, IN • On-site

$18 - $21/hr

Part-time

Posted 2 days ago

New

Job description

Description
Customer Service Liaisons serve as the primary point of contact for residents attempting to request information and/or services from city departments. Liaisons actively listen to each resident's concern while navigating multiple software solutions to create comprehensive customer resolutions. It is the liaison's responsibility to ensure each resident-contact experience is characterized by confident responses, clear communication, professional demeanor, and accurate documentation.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list below are representative of the knowledge, education, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Performs excellent customer service functions by telephone, Internet, e-mail, and social media
  • Receives and processes all non-emergency calls for city services and information.
  • Provides project management support to the Director of Customer Service and Success and general support to the other Customer Service Liaisons with their assigned projects.
  • Categorizes and codes complaints for data entry purposes and to monitor resolution.
  • Works with a variety of software systems, and updates city systems with current information as received (i.e. Dynamics, Enquesta, Routeware.).
  • Performs data entry functions by keying data into computer system; enters, retrieves, reviews or modifies data in computer database; verifies accuracy of entered data and makes corrections.
  • Provides information and assistance related to City services/activities, procedures, documentation, or other issues; responds to questions, complaints, or requests for service; analyzes data to determine proper response to inquiries.
  • Research requests, problems, and complaints and initiates appropriate action; generates work orders to resolve service issues; locates and contacts appropriate personnel in other City divisions/departments for information or assistance with problem resolution; refers problems to other departments/individuals as appropriate.
  • Assists with keeping the 311 website current.
  • Assists Director of Customer Service and Success with administrative reporting duties as needed.
  • Assists with mentoring new hires.
  • Attends and assists with continual employee training programs as required; possible.
  • Keyboarding skills at a rate of forty-five words per minute accurately a plus.
  • Performs general/clerical tasks, which may include making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail. Assist other employees or departments as needed. Performs other related duties as required.

SUPERVISION EXERCISED:
N/A
KNOWLEDGE/ABILITY:
  • Outstanding customer service skills.
  • Extensive knowledge of services and functions of Civil City and City Utility departments.
  • Knowledge of proper procedure for receipt of calls and dispatch of information.
  • Must have good facilitation and consulting skills.
  • Ability to focus on problem-resolution in a professional manner.
  • Ability to motivate others and maintain a positive working environment.
  • Ability to stimulate others in developing new ideas to meet changing needs.
  • Outstanding verbal and written communication skills.
  • Outstanding interpersonal skills.
  • Organizational skills, good technology skills, and the ability to work with others.
  • Capacity to work with a variety of City software systems, web browsers, and social media tools to assist constituents with their service request needs.
  • Ability to speak Spanish a plus but not required.

EDUCATION / QUALIFICATIONS:
Associate degree in business administration, communication, public administration or related field and/or considerable experience in Customer Service or five+ years in combination of relevant education, training, or experience.
CERTIFICATES, LICENSES, REGISTRATIONS:
N/A
EQUIPMENT:
Operates a personal computer, telephone system, headset, customer service software, email and chat platforms, printers, scanners, copiers, and other standard office equipment to assist customers and maintain accurate records.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. Tasks may involve extended periods at a keyboard or workstation.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting at moderate temperatures. The noise level in the work environment is usually moderately low.
UNION AFFILIATION:
N/A
REQUIRED:
Pre-employment drug test
Background screening
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The City of South Bend is an at-will employer.
Requirements
Essential Duty: Uphold Core Values
All employees of the City of South Bend are expected to uphold and actively demonstrate the City's Core Values in their daily work, which are summarized below:
  • Excellence - Deliver high-quality service and strive for continuous improvement.
  • Accountability - Take ownership of responsibilities and outcomes.
  • Innovation - Seek creative solutions and embrace new ideas.
  • Inclusion - Promote a respectful, equitable, and welcoming environment.
  • Empowerment - Support and encourage others to grow and succeed.

This duty is fundamental to fostering a positive workplace culture and delivering exceptional public service. These values shape our culture, inform our decisions, and inspire our work every day.

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