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Dispatch Associate Jobs in Dickson, TN (NOW HIRING)

AMS Industries, Inc

Service Coordinator

Nashville, TN · On-site

$41 - $49K/hr

Out of our beautiful Nashville, TN facility, you'll handle invoicing and dispatch, scheduling HVAC/ ... To Associate Vice President Travel TBD Apply For This Role Takes about 5 minutes • We reply to ...

AMS Industries

Service Coordinator

Nashville, TN · On-site

$41 - $49K/hr

Out of our beautiful Nashville, TN facility, you'll handle invoicing and dispatch, scheduling HVAC/ ... To Associate Vice President Travel TBD Apply For This Role Takes about 5 minutes • We reply to ...

Airtron

HVAC Service Technician

Nashville, TN

Perform proper inspection of system and inform dispatch/customer of any outstanding concerns ... Maintaining a courteous demeanor with all customers and associates. * Ensure all foot ware has ...

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All JobsDispatch Associate JobsDispatch Associate Jobs in Dickson, TN

Dispatch Associate information

See Dickson, TN salary details

$11

$25

$59

How much do dispatch associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for dispatch associate in Dickson, TN is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $22.31 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and consider obtaining a basic understanding of transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you get started in this field.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.
What are the most commonly searched types of Dispatch jobs in Dickson, TN? The most popular types of Dispatch jobs in Dickson, TN are:
What are popular job titles related to Dispatch Associate jobs in Dickson, TN? For Dispatch Associate jobs in Dickson, TN, the most frequently searched job titles are:
What cities near Dickson, TN are hiring for Dispatch Associate jobs? Cities near Dickson, TN with the most Dispatch Associate job openings:
Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Dickson, TN as of June 2026, with employment types broken down into 28% Full Time, and 72% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,108 per year, or $25.1 per hour.

Service Coordinator

AMS Industries, Inc

Nashville, TN • On-site

$41 - $49K/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 24 days ago

Job description

The Role
As a Service Coordinator at AMS, you're the operational backbone of our Nashville service team. Out of our beautiful Nashville, TN facility, you'll handle invoicing and dispatch, scheduling HVAC/R technicians to service appointments while ensuring prompt, accurate customer service and excellent employee relations.
You'll create and forecast schedules to meet all customer needs, engage and motivate technicians to optimize performance and achieve goals, and manage daily invoicing alongside procurement assistance for service-related jobs. The role also includes working accounts receivable to help obtain payments and performing general administrative and clerical functions to keep the office running smoothly. As an employee-owned company, the service you coordinate is service you share in, with Quality, Integrity, Reliability built into every appointment.
What You'll Own
  • Dispatch HVAC/R technicians to service appointments.
  • Engage technicians to ensure performance is optimized.
  • Daily invoicing.
  • Lead and motivate the technicians to achieve goals.
  • Schedule customer appointments and ensure arrival within scheduled windows.
  • Create and forecast a schedule to ensure we meet all customer needs.
  • Cross-train job duties with fellow employees.
  • Work accounts receivable to help obtain payments.
  • Procurement assistance with service-related jobs.
  • Perform general administrative and clerical functions such as copying, printing, scanning, filing, and faxing.

What You Bring
  • High school diploma or GED.
  • Excellent written and verbal communication skills.
  • Exceptional organization and leadership skills.
  • Experience in data entry (3-5 years).
  • Proficiency with Microsoft Office Suite (Excel, Word).
  • Exceptional people and diplomacy skills necessary to successfully resolve all customer concerns and internal challenges.
  • Ability to work under pressure in a high-paced work environment.

$41-$49K Base • DOE
Location Nashville, TN
Type Full-Time • On-Site
Department Operations
Reports To Associate Vice President
Travel TBD
Apply For This Role
Takes about 5 minutes • We reply to every applicant
Share
Your Recruiter
MT
Megan Tommer
Talent Acquisition
630.320.7723 careers@ams-pmt.com
The Package
More Than A Paycheck
As a 100% employee-owned company, your success is literally shared. We back our standard of excellence by investing in the people who deliver it.
Health, Dental & Vision Comprehensive family coverage
Continuing Education Tuition & training incentives
Life & Disability AD&D and short-term coverage
Profit Sharing You win when we win
Real Career Path Mentorship & advancement
PTO & VTO Vacation + paid volunteer time
No Black Holes
How Hiring Works
1
Apply
Send your resume. Five minutes, no endless forms.
2
Phone Screen
A real conversation with Megan about your experience and goals.
3
Team Interview
Meet the estimating team and walk through how you work.
4
Offer
A clear, competitive offer with the full ESOP picture.
5
Welcome
Onboard as an employee-owner and start winning work.

Apply