Constituent Services Manager, Disaster Case Management Position Summary The Constituent Services ... responding to information requests. Community Engagement and Communication * Build and maintain ...
Constituent Services Manager, Disaster Case Management Position Summary The Constituent Services ... responding to information requests. Community Engagement and Communication * Build and maintain ...
Disaster Workforce Engagement Program Manager
Anchorage, AK ยท On-site
$60 - $80/hr
You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.Join us in meeting the needs of continuous disaster response! Regional disaster employees are ...
Disaster Workforce Engagement Program Manager
Anchorage, AK ยท On-site
$60 - $80/hr
You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.Join us in meeting the needs of continuous disaster response! Regional disaster employees are ...
Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements. WHAT YOU ...
Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements. WHAT YOU ...
Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements. WHAT YOU ...
Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements. WHAT YOU ...
The position supports the Regional Fishery Disaster Assistance Lead by managing the review and ... Support regional and headquarters review processes by responding to questions and incorporating ...
The position supports the Regional Fishery Disaster Assistance Lead by managing the review and ... Support regional and headquarters review processes by responding to questions and incorporating ...
FEMA Logistic Coordinator
Nome, AK ยท On-site
$24.25 - $32.25/hr
Work flexible hours to support case managers and respond to dynamic disaster response needs. * May perform task or site lead functions, including scheduling authority. * Performs other job-related ...
FEMA Logistic Coordinator
Nome, AK ยท On-site
$24.25 - $32.25/hr
Work flexible hours to support case managers and respond to dynamic disaster response needs. * May perform task or site lead functions, including scheduling authority. * Performs other job-related ...
FEMA Logistic Coordinator
Nome, AK ยท On-site
$60 - $80/hr
Work flexible hours to support case managers and respond to dynamic disaster response needs. * May perform task or site lead functions, including scheduling authority. * Performs other job-related ...
FEMA Logistic Coordinator
Nome, AK ยท On-site
$60 - $80/hr
Work flexible hours to support case managers and respond to dynamic disaster response needs. * May perform task or site lead functions, including scheduling authority. * Performs other job-related ...
Emergency Management Specialist 2 (090209)
Anchorage, AK ยท On-site
$60 - $80/hr
During disaster response, you will be assigned to the State Emergency Operations Center (SEOC) to ... responding to, or recovering from emergencies, disasters, or terrorist events. The required ...
Emergency Management Specialist 2 (090209)
Anchorage, AK ยท On-site
$60 - $80/hr
During disaster response, you will be assigned to the State Emergency Operations Center (SEOC) to ... responding to, or recovering from emergencies, disasters, or terrorist events. The required ...
Maintenance Worker
Anchorage, AK ยท On-site
$17 - $20/hr
Inspect fire sprinkler valves and alarm systems. Assist in the development of disaster response protocols. Respond and attend to guest repair requests. CORE WORK ACTIVITIES: * Follow all company ...
Quick apply
Maintenance Worker
Anchorage, AK ยท On-site
$17 - $20/hr
Inspect fire sprinkler valves and alarm systems. Assist in the development of disaster response protocols. Respond and attend to guest repair requests. CORE WORK ACTIVITIES: * Follow all company ...
Senior Mainframe DB2 Database Administrator
Homer, AK ยท On-site
$51.75 - $71.25/hr
... disaster recovery processes, including DR documentation and testing activities. * Support Db2 Function Level upgrades, version migrations, RSU maintenance, and database utility execution. * Respond ...
Senior Mainframe DB2 Database Administrator
Homer, AK ยท On-site
$51.75 - $71.25/hr
... disaster recovery processes, including DR documentation and testing activities. * Support Db2 Function Level upgrades, version migrations, RSU maintenance, and database utility execution. * Respond ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
... and respond to on-call requirements within 20 minutes. - Willingness to learn and maintain ... disaster drills. - Required Certifications: Current ARRT or ARDMS certification in relevant ...
Quick apply
... and respond to on-call requirements within 20 minutes. - Willingness to learn and maintain ... disaster drills. - Required Certifications: Current ARRT or ARDMS certification in relevant ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
As an AIRR, you will serve as a first responder in high-risk situations, ensuring the safety of ... and disaster relief efforts, providing aid in times of crisis. -Working alongside pilots and ...
Veterinarian - Flex
Barrow, AK ยท On-site
... disease and disaster preparedness. Provide veterinary medical care services as a Doctor of ... Respond to public concerns regarding health-related subjects, investigate and solve problems or ...
Veterinarian - Flex
Barrow, AK ยท On-site
... disease and disaster preparedness. Provide veterinary medical care services as a Doctor of ... Respond to public concerns regarding health-related subjects, investigate and solve problems or ...
Veterinarian - Flex
Barrow, AK ยท On-site
... disease and disaster preparedness. Provide veterinary medical care services as a Doctor of ... Respond to public concerns regarding health-related subjects, investigate and solve problems or ...
Veterinarian - Flex
Barrow, AK ยท On-site
... disease and disaster preparedness. Provide veterinary medical care services as a Doctor of ... Respond to public concerns regarding health-related subjects, investigate and solve problems or ...
Veterinarian - Flex
$66.85/hr
... disease and disaster preparedness. Provide veterinary medical care services as a Doctor of ... Respond to public concerns regarding health-related subjects, investigate and solve problems or ...
Veterinarian - Flex
$66.85/hr
... disease and disaster preparedness. Provide veterinary medical care services as a Doctor of ... Respond to public concerns regarding health-related subjects, investigate and solve problems or ...
Disaster Responder information
What is a disaster responder?
What are the key skills and qualifications needed to thrive as a disaster responder?
What are some typical challenges disaster responders face when working in the field?
What is the difference between Disaster Responder vs Emergency Medical Technician?
| Aspect | Disaster Responder | Emergency Medical Technician |
|---|---|---|
| Required Credentials | Varies; often includes first aid, CPR, and disaster response training | EMT certification (e.g., EMT-Basic, EMT-Paramedic) |
| Work Environment | Disaster zones, emergency sites, relief organizations | Ambulances, hospitals, emergency scenes |
| Employer & Industry | Government agencies, NGOs, disaster relief organizations | Hospitals, ambulance services, emergency response teams |
Disaster Responders focus on disaster zones, coordinating relief efforts and providing aid during crises, often requiring specialized training. Emergency Medical Technicians primarily provide pre-hospital emergency medical care, working directly on ambulances or emergency scenes. While both roles involve emergency response, Disaster Responders have a broader scope in disaster management, whereas EMTs specialize in medical care.
Do disaster responders get paid?
Constituent Services Manager, Disaster Case Management
Anchorage, AK โข On-site
Temporary
Posted 27 days ago
Key responsibilities
Lead outreach, coordination, and resource sharing among agencies to support disaster survivors' recovery efforts.
Oversee case management practices to ensure survivors receive intake, assessment, recovery planning, referrals, and follow-up services.
Build and maintain relationships with community partners and stakeholders to facilitate effective disaster recovery coordination.
Job description
Position Summary
The Constituent Services Manager, Disaster Case Management is responsible for leading the delivery of client-centered recovery services for individuals and families impacted by disasters. This position works closely with community partners, government agencies, and service providers to support equitable and efficient recovery resources to disaster survivors. The Manager serves as a key leader in program implementation, quality assurance, stakeholder coordination, and constituent advocacy. This role requires strong operational leadership, trauma-informed practice, and the ability to manage complex cases, sensitive communications, and time-sensitive recovery efforts in a dynamic environment.
Essential Job Functions:
The candidate will perform the following essential functions:
Program Leadership and Operations
- Leads outreach and coordination within the Municipality of Anchorage and other locations throughout the state to identify community and organizational resources to assist recovery efforts of survivors of Typhoon Halong.
- Builds and maintains mutually beneficial relationships, facilitates communications and coordinates activities among agencies or organizations. Helps streamline resources for Resource Coordinators and Navigators directing survivors to helping agencies.
- Facilitates information sharing related to state recovery support programs providing assistance to Disaster Case Managers.
- Promote a collaborative, service-oriented team culture focused on accountability, equity, and high-quality client outcomes.
- Ensure services are delivered in a timely, consistent, trauma-informed, and culturally responsive manner.
- Prepare and deliver communications, such as trainings, phone calls and face-to-face meetings, and written communications.
- Develop, implement, and maintain workflows, procedures, and service delivery standards to support effective case management operations.
- Support disaster response and recovery mobilization efforts, including surge staffing, field operations, and coordination with emergency management partners.
- Participate in regular staff meetings, case reviews, performance check-ins, and professional development activities.
- Provide guidance on complex, sensitive, or high-risk client situations and serve as the escalation point for challenging cases.
- Must be self-motivated and a strong leader capable of promptly and effectively monitoring, coordinating, and communicating strategic objectives.
- Ensure disaster survivors receive appropriate intake, assessment, recovery planning, referrals, and follow-up services.
- Oversee case management practices to ensure client needs are accurately assessed and recovery plans are individualized and actionable.
- Review complex cases involving housing instability, unmet needs, access and functional needs, financial hardship, or barriers to recovery.
- Advocate on behalf of constituents with service providers, funders, public agencies, and community partners when needed.
- Oversees appeals, complaints, and feedback process for the program.
- Help ensure services are accessible to diverse populations, including historically underserved and vulnerable communities.
Partnership and Stakeholder Coordination
- Build and maintain effective working relationships with local, state, federal, nonprofit, faith-based, and community organizations involved in disaster recovery.
- Represent the program in interagency meetings, long-term recovery groups, community forums, and stakeholder briefings.
- Coordinate referrals and resource navigation across partner organizations to reduce duplication and improve outcomes.
Compliance, Reporting, and Quality Assurance
- Monitor case files, data entry, and reporting practices for completeness, accuracy, and timeliness.
- Track program metrics, outputs, and outcomes to support leadership reporting and continuous improvement.
- Identify service trends, operational issues, and quality risks, and implement corrective actions as needed.
- Support audits, monitoring reviews, and program evaluations by preparing documentation and responding to information requests.
Community Engagement and Communication
- Build and maintain tribal relations and participate in meetings when required.
- Support constituent communications related to available services, eligibility, referrals, and program updates.
- Assist in communicating program information clearly and compassionately to disaster-affected residents and community stakeholders.
- Identify unmet needs, recurring barriers, and service access issues affecting community recovery.
- Ability to work independently with minimal supervision while contributing effectively in a collaborative, team-oriented environment.
- Maintains a customer-focused, professional, and courteous demeanor, even under pressure.
- Strong customer service background, including experience supporting disaster-impacted survivors.
- Proven ability to work in high-pressure, time-sensitive environments and deliver work to established standards.
- Excellent organizational and time-management skills, with strong attention to detail and the ability to manage multiple priorities and deadlines.
- Strong interpersonal, written, and verbal communication skills.
- Strong analytical, problem-solving, and client advocacy skills.
- Knowledge of case management principles and service navigation.
- Demonstrated constituent services expertise.
- Experience managing or overseeing programs serving vulnerable populations in high-stress environments.
- Experience working with tribal governments a plus.
- Demonstrated experience coordinating with community-based organizations, public agencies, and external stakeholders.
- Experience with program reporting, performance tracking, and compliance oversight.
- Previous case management experience on a federally funded program preferred
Required Qualifications
- Bachelor's degree in social work, public administration, emergency management, human services, public health, nonprofit management, or a related field. Equivalent combination of education and relevant experience may be considered.
- Minimum of 5 years of progressively responsible experience in case management, constituent services, disaster recovery, human services, or a related field.
Job Description Disclaimer: This position description incorporates the core responsibilities of the job. It recognizes that other related duties not specifically mentioned might also be performed, and that not all responsibilities may be carried out depending on operational needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Upon hire, secondary employment must be disclosed and approved.
Tidal Basin HoldCo, LLC and its affiliated companies, which includes Tidal Basin Government Consulting, are an Equal Employment Opportunity Employer.
About Tidal Basin Group
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
201 - 500 Employees
Headquarters location
Utica, NY, US
Year founded
1996