Disaster Recovery Case Manager Jobs in Reston, VA

ICF is seeking experienced emergency management professionals to join our Disaster Response Operations Section Reservist Cadre. This is an On-Call position supporting the ICS Operations Section responsible for providing tactical support to enable incident operations to meet objectives. Assignments are activated based on project and disaster operational needs and may involve deployments to Emergency Operations Centers (EOCs), Joint Field Offices (JFOs), Disaster Recovery Centers (DRCs), client sites, field locations, or remote environments. Deployment opportunities are not guaranteed and may vary in duration, location, and frequency.
Candidates with experience in emergency management, incident response, disaster recovery, EOC operations, ESF coordination, or Incident Command System (ICS) leadership roles are highly encouraged to apply. Experience in public safety, public health, utility emergency operations, mass care, and field operations is also desirable.
Reservists are typically activated for disaster events, emergency exercises, planning projects, and surge support requirements. Candidates should be prepared to deploy with limited notice, work flexible schedules that may include evenings, weekends, and holidays, and support incident operations in dynamic and fast-paced environments.
About On-Call Employment with ICF
Due to the seasonal or project-specific nature of our disaster and emergency management work, ICF hires professionals as "On-Call" employees. On-Call employees are scheduled for work as it becomes available, with the freedom to accept or decline assignments. Individuals may work on concurrent projects outside of their ICF assignments, provided there is no conflict of interest.
Key Responsibilities
• Support all-hazards disaster response and recovery operations, including natural disasters, public health emergencies, and other emergency events.
• Coordinate with Incident Command, Operations, Logistics, Planning, Finance & Administration, Command Staff, vendors, contractors, and partner organizations to support incident objectives and operational priorities.
• Coordinate activities across Emergency Support Functions (ESFs), operational branches, field teams, and partner organizations.
• Support mission assignments, operational task tracking, resource prioritization, and field operations coordination.
• Monitor incident activities, identify operational challenges and resource gaps, and support issue resolution.
• Support Emergency Operations Center (EOC) activations, operational briefings, planning meetings, and incident management activities.
• Prepare situational reports, operational updates, executive summaries, and incident documentation.
• Maintain situational awareness and support information sharing among leadership, operational teams, and stakeholders.
• Coordinate with federal, state, local, tribal, territorial, nonprofit, utility, and private-sector partners to support response and recovery efforts.
• Support continuity, resilience, and community recovery activities while identifying opportunities to improve operational effectiveness and stakeholder collaboration.
Please attach a reverse chronological, bullet-point concise resume (1 to 3 pages) addressing minimum and preferred qualifications, including job title, employer, dates of employment. Separate list of completed coursework/trainings and deployments may be requested.
Minimum Qualifications
Candidates must possess qualifications commonly applicable across FEMA Operations Section Chief and Branch positions.
• 3+ years of professional experience in emergency management, disaster response, disaster recovery, public safety, military operations, incident management, emergency communications or a related field.
• 2+ years of professional experience actual response in incident management, emergency operations, or emergency operations functions; working across multiple teams and tactical operations.
• 2+ years of professional experience managing multiple priorities in dynamic, time-sensitive environments, providing strong communications, organizational and immediate problem-solving skills.
• 2+ years of professional experience producing reports, plans, briefings, documentation, or decision-support products.
• Completion of FEMA/NIMS ICS courses: 100, 200, 700, 800.
• Must have a valid U.S. driver's license and successfully pass a Motor Vehicle Records (MVR) check.
• Must be willing and able to travel, both flight and vehicle, with short notice; inclusive of deployment nationally, hours including evenings and weekends in rapidly changing operational environments.
Preferred Qualifications (these will set candidates apart)
• Bachelor's degree in Emergency Management, Public Administration, Homeland Security, Public Safety, Business Administration, Criminal Justice, Fire Science/Administration or a related field; or equivalent combination of education and experience.
• Experience working within an Emergency Operations Center or similar environment, supervising personnel, coordinating teams and managing operational activities.
• Experience in supporting large-scale, multi-jurisdictional emergency operation coordination efforts, especially as in the ICS Operations Section or within an Incident Command Structure.
• Experience working in disaster response or recovery operations.
• Experience working with federal, state, tribal territorial or local government partners, such as government agencies, utilities, healthcare organizations, nonprofits, and/or critical infrastructure partners.
• Completion of FEMA/NIMS ICS courses: 300, 400.
• Operations Section Chief level role: Deployment experience in the OSC role and ICS Training, including E/G/L 0191 and E/L 0958 or equivalent USFA O-0305, Type 1-3 experience.
Professional Qualifications (bring these with you day one)
• Excellent time management and prioritization skills, with the ability to balance multiple concurrent projects and short-turn deliverables.
• Proactive, collaborative, team-oriented approach; seeks input early and communicates risks/issues quickly.
• Strong analytical, problem-solving, and decision-making capabilities.
• Proven track record of supporting a team and accomplishing successful business results.
• Strong written and verbal communication skills, emotional intelligence, critical thinking skills, and integrity and ethics.
• Team player with the demonstrated ability to build organizational capability, motivate teaming partners/staff to ensure high levels of engagement, and work in a dynamic, fast-paced environment.
• Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, and Project Management Software).
Why Join ICF?
At ICF, our work helps communities prepare for, respond to, and recover from some of their most challenging moments. As a Disaster Response Logistics Section Reservist, you'll have the opportunity to contribute your expertise on meaningful projects that support federal, state, territorial, tribal, and local governments as they navigate complex emergencies and disaster recovery efforts.
Coordinating all tactical operations at an incident, your Operations Section work will directly contribute to safe, efficient, and effective incident support. You'll collaborate with experienced emergency management professionals, support complex response and recovery efforts, and play a vital role in ensuring personnel, equipment, and resources are available when and where they are needed most.
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Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$67,355.00 - $114,503.00
Nationwide Remote Office (US99)