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Disa Global Jobs in Alabama (NOW HIRING)

DISA Global Solutions, Inc.

$14 - $19.25/hr

DISA Global Solutions is a leading safety and compliance provider supporting more than 55,000 customers worldwide, including over 30% of the Fortune 500. With 1,600+ team members across 30+ locations ...

Motorola

We're a global close-knit community, united by the relentless pursuit to help keep people safer ... Intermediate experience with testing and assessment tools such as Nessus/ACAS, SCC, DISA STIGs/STIG ...

Labcorp

PSC Phlebotomist

Gulf Shores, AL · On-site

$15 - $18.75/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident ...

Labcorp

PSC Phlebotomist

Gulf Shores, AL

$14.50 - $18/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident ...

Kratos Defense

IT Engineer ll

Huntsville, AL

Nomad Global Communication Solutions (Nomad GCS) is a leading provider of communication and ... Regular use of and application of compliance requirements and standards (disa list and tempest ...

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Disa Global information

What is DISA Global?

DISA Global Solutions is a company that provides employee screening and compliance services, primarily for safety-sensitive industries such as transportation, energy, and manufacturing. Their services include drug and alcohol testing, background checks, occupational health screening, and compliance management. DISA helps employers create safer workplaces by ensuring employees meet regulatory and company requirements. They also offer technology solutions to streamline the hiring and onboarding process for businesses.

What are the key skills and qualifications needed to thrive at DISA Global?

To thrive at DISA Global Solutions, you generally need expertise in compliance, risk management, and workplace safety, often supported by relevant industry certifications or experience in occupational health or drug and alcohol testing programs. Familiarity with compliance management software, data analysis tools, and industry-specific platforms is typically expected. Outstanding attention to detail, customer service orientation, and strong communication skills help professionals excel in client-facing and regulatory environments. These skills and qualities ensure accurate service delivery, regulatory compliance, and effective client relationships in safety-critical industries.

How does working at DISA Global typically involve collaboration across departments?

At DISA Global Solutions, employees often work in cross-functional teams that include compliance, customer service, IT, and sales. This collaborative environment ensures that client needs are met efficiently, and that regulatory requirements are properly addressed. Regular interdepartmental meetings and shared project management tools help team members stay aligned on objectives and deadlines. Employees are encouraged to communicate openly and leverage each other's expertise to solve challenges and improve service delivery.

What is the difference between Disa Global vs Data Analyst?

AspectDisa GlobalData Analyst
Required CredentialsTypically requires a degree in business, marketing, or related fields; certifications like Google Data Analytics or Tableau are commonBachelor's degree in statistics, mathematics, or related fields; certifications like Microsoft Certified Data Analyst or SAS are often preferred
Work EnvironmentPrimarily in corporate offices, client sites, or remote settings; involves collaboration with marketing, sales, and management teamsUsually in office or remote; involves analyzing data sets, creating reports, and supporting decision-making processes
Employer & Industry UsageUsed across marketing, sales, and business development sectors in various industriesCommon in finance, healthcare, retail, and technology sectors for data-driven roles

While Disa Global focuses on strategic business solutions and client engagement, Data Analysts primarily analyze data to inform business decisions. Both roles require analytical skills and relevant certifications, but Disa Global emphasizes client interaction and strategic planning, whereas Data Analysts concentrate on data processing and reporting.

What cities in Alabama are hiring for Disa Global jobs?

Cities in Alabama with the most Disa Global job openings:

Disa Global jobs near you

Customer Service Representative I

On-site, Remote

DISA Global Solutions, Inc.
Human Resources Consulting Services • 201 - 500 employees

8.1

Company rating: 8.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

107th of 496 rated business services

Good employer

Paid breaks

Respectful managers

Learn more about DISA Global Solutions, Inc.external

$14 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

DISA Global Solutions is a leading safety and compliance provider supporting more than 55,000 customers worldwide, including over 30% of the Fortune 500. With 1,600+ team members across 30+ locations, we've delivered innovative solutions since 1986 and process more than 20 million orders each year. As a multi-year Top Workplaces award winner, DISA offers competitive pay, robust benefits, and a collaborative, growth-focused culture. Employees enjoy ongoing training through our internal learning and development team, monthly appreciation events, and numerous opportunities for career advancement.
Position Summary:
The Representative I, Customer Service supports daily customer service operations, provides front-line support to customers by responding to inquiries, maintains accurate customer records, and assists with service-related requests. This role serves as an important point of contact for customers, delivering professional service while helping ensure a positive customer experience and adherence to company policies and procedures.
Essential Functions:
  • Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and professional support.
  • Assist customers with account maintenance, updates, service requests, and general product or service questions.
  • Document customer interactions, requests, and resolutions accurately within CRM systems.
  • Escalate complex customer concerns, technical issues, or service-related challenges to the appropriate team or supervisor.
  • Maintain current knowledge of company products, services, procedures, and customer support resources.
  • Support the resolution of customer issues while adhering to established service standards and internal procedures.
  • Ensure customer information is maintained accurately and confidentially in compliance with company policies and regulatory requirements.
  • Collaborate with internal departments, including Operations, Technical Support, Sales, and Billing, to support customer needs and ensure timely issue resolution.
  • Participate in departmental meetings, training sessions, and process improvement initiatives.
  • Perform other related duties as assigned.

Key Skills and Experience:
  • High school diploma or GED required.
  • 1-2 years of customer service experience preferred; experience in healthcare, technology, education, finance, government, call center, or other customer-facing environments is a plus.
  • Strong verbal and written communication skills with a customer-focused approach.
  • Basic proficiency with CRM systems (Salesforce preferred) and Microsoft Office applications.
  • Strong attention to detail and ability to maintain accurate customer records.
  • Ability to manage multiple tasks and navigate multiple systems in a fast-paced environment.
  • Effective problem-solving skills with the ability to identify and escalate issues appropriately.
  • Demonstrated professionalism, confidentiality, adaptability, and teamwork.

Benefits:
o Personal and Sick Paid Time Off.
o 401k with a highly competitive match.
o 11 Paid Holidays
o Medical/Dental and Vision.
o Group Life Insurance, HSA/FSA
o Employee Assistance Program
o Educational Assistance Program
Internal Mapping: This role aligns to the internal job profile of Representative I, Customer Service within the Client Care job family.
Training/Working Hours:
o Training: Mon - Fri 8:00 am - 5:00 pm CST
o Work Schedule would be within the following hours of operation: Monday - Friday 7:00 am - 7:00 pm CST
Physical Requirements:
• While performing the duties of this job, the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift up to 15lbs.(occasionally).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation for this role is determined by factors such as skills, experience, education, training, and internal equity. Pay may also vary based on geographic location in accordance with our compensation practices.
Job Pay Range
$15.00- $20.00
EEO/M/F/Vet/Disability

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