This role supports the Director and Medical Director by overseeing personnel management, policy ... Perform all call center duties of a Specialist in Poison Information I & II * Supervise and manage ...
This role supports the Director and Medical Director by overseeing personnel management, policy ... Perform all call center duties of a Specialist in Poison Information I & II * Supervise and manage ...
This role supports the Director and Medical Director by overseeing personnel management, policy ... Perform all call center duties of a Specialist in Poison Information I & II * Supervise and manage ...
This role supports the Director and Medical Director by overseeing personnel management, policy ... Perform all call center duties of a Specialist in Poison Information I & II * Supervise and manage ...
This role supports the Director and Medical Director by overseeing personnel management, policy ... Perform all call center duties of a Specialist in Poison Information I & II * Supervise and manage ...
This role supports the Director and Medical Director by overseeing personnel management, policy ... Perform all call center duties of a Specialist in Poison Information I & II * Supervise and manage ...
This role supports the Director and Medical Director by overseeing personnel management, policy ... Perform all call center duties of a Specialist in Poison Information I & II * Supervise and manage ...
This role supports the Director and Medical Director by overseeing personnel management, policy ... Perform all call center duties of a Specialist in Poison Information I & II * Supervise and manage ...
This role supports the Director and Medical Director by overseeing personnel management, policy ... Perform all call center duties of a Specialist in Poison Information I & II * Supervise and manage ...
This role supports the Director and Medical Director by overseeing personnel management, policy ... Perform all call center duties of a Specialist in Poison Information I & II * Supervise and manage ...
Under the direction of the Directors of the Poison Center, the Poison Information Provider (PIP) is responsible for providing initial triage of calls and assisting the Poison Information Specialists ...
Under the direction of the Directors of the Poison Center, the Poison Information Provider (PIP) is responsible for providing initial triage of calls and assisting the Poison Information Specialists ...
Under the direction of the Directors of the Poison Center, the Poison Information Provider (PIP) is responsible for providing initial triage of calls and assisting the Poison Information Specialists ...
Under the direction of the Directors of the Poison Center, the Poison Information Provider (PIP) is responsible for providing initial triage of calls and assisting the Poison Information Specialists ...
Under the direction of the Directors of the Poison Center, the Poison Information Provider (PIP) is responsible for providing initial triage of calls and assisting the Poison Information Specialists ...
Under the direction of the Directors of the Poison Center, the Poison Information Provider (PIP) is responsible for providing initial triage of calls and assisting the Poison Information Specialists ...
Takes call as medical back-up for the Southeast Texas Poison Center and the Texas Poison Center ... Participation in rounds and daily educational activities as directed by the Medical Director.
Takes call as medical back-up for the Southeast Texas Poison Center and the Texas Poison Center ... Participation in rounds and daily educational activities as directed by the Medical Director.
Takes call as medical back-up for the Southeast Texas Poison Center and the Texas Poison Center ... Participation in rounds and daily educational activities as directed by the Medical Director.
Takes call as medical back-up for the Southeast Texas Poison Center and the Texas Poison Center ... Participation in rounds and daily educational activities as directed by the Medical Director.
Medical and Clinical Director - Rocky Mountain Poison Center
Denver, CO · On-site
$275K - $333K/yr
We are recruiting for a mission-driven Medical and Clinical Director - Rocky Mountain Poison Center to join our team! We're with you for life's journey. At Denver Health, purpose isn't just something ...
Medical and Clinical Director - Rocky Mountain Poison Center
Denver, CO · On-site
$275K - $333K/yr
We are recruiting for a mission-driven Medical and Clinical Director - Rocky Mountain Poison Center to join our team! We're with you for life's journey. At Denver Health, purpose isn't just something ...
Takes call as medical back-up for the Southeast Texas Poison Center and the Texas Poison Center ... Participation in rounds and daily educational activities as directed by the Medical Director.
Takes call as medical back-up for the Southeast Texas Poison Center and the Texas Poison Center ... Participation in rounds and daily educational activities as directed by the Medical Director.
Takes call as medical back-up for the Southeast Texas Poison Center and the Texas Poison Center ... Participation in rounds and daily educational activities as directed by the Medical Director.
Takes call as medical back-up for the Southeast Texas Poison Center and the Texas Poison Center ... Participation in rounds and daily educational activities as directed by the Medical Director.
Recognize inappropriate calls to poison center and utilize assistance to direct caller to appropriate resource. Provide patient access to social support systems. Recognizes unique responsibility to ...
Recognize inappropriate calls to poison center and utilize assistance to direct caller to appropriate resource. Provide patient access to social support systems. Recognizes unique responsibility to ...
Recognize inappropriate calls to poison center and utilize assistance to direct caller to appropriate resource. Provide patient access to social support systems. Recognizes unique responsibility to ...
Recognize inappropriate calls to poison center and utilize assistance to direct caller to appropriate resource. Provide patient access to social support systems. Recognizes unique responsibility to ...
Collects data and accurately documents collected information in the poison center electronic ... direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
New
Collects data and accurately documents collected information in the poison center electronic ... direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
New
RN Poison Information Specialist
$98K - $99K/yr
This position is ideal for an RN with 3-5 years' clinical experience in the ED, ICU and/or a Poison Information Center, and interested in providing direct patient care through telehealth only (no ...
RN Poison Information Specialist
$98K - $99K/yr
This position is ideal for an RN with 3-5 years' clinical experience in the ED, ICU and/or a Poison Information Center, and interested in providing direct patient care through telehealth only (no ...
Poison Information Specialist - Tennessee Poison Center
Nashville, TN · On-site
$96K - $96K/yr
Reports to the Director and Managing Director of the Tennessee Poison Center (TPC). Position Highlights * Must be a licensed Pharmacist, RN, or MD with a minimum of 2 years of experience. Key ...
Poison Information Specialist - Tennessee Poison Center
Nashville, TN · On-site
$96K - $96K/yr
Reports to the Director and Managing Director of the Tennessee Poison Center (TPC). Position Highlights * Must be a licensed Pharmacist, RN, or MD with a minimum of 2 years of experience. Key ...
Poison Information Specialist - Tennessee Poison Center
Nashville, TN · On-site
$96K - $96K/yr
Reports to the Director and Managing Director of the Tennessee Poison Center (TPC). . Position Highlights * Must be a licensed Pharmacist, RN, or MD with a minimum of 2 years of experience. Key ...
Poison Information Specialist - Tennessee Poison Center
Nashville, TN · On-site
$96K - $96K/yr
Reports to the Director and Managing Director of the Tennessee Poison Center (TPC). . Position Highlights * Must be a licensed Pharmacist, RN, or MD with a minimum of 2 years of experience. Key ...
RN Poison Information Specialist
Phoenix, AZ · On-site
$98K - $99K/yr
This position is ideal for an RN with 3-5 years' clinical experience in the ED, ICU and/or a Poison Information Center, and interested in providing direct patient care through telehealth only (no ...
RN Poison Information Specialist
Phoenix, AZ · On-site
$98K - $99K/yr
This position is ideal for an RN with 3-5 years' clinical experience in the ED, ICU and/or a Poison Information Center, and interested in providing direct patient care through telehealth only (no ...
Director Poison Center information
What is the difference between Director Poison Center vs Poison Control Specialist?
| Aspect | Director Poison Center | Poison Control Specialist |
|---|---|---|
| Credentials | Advanced degrees (e.g., MPH, PharmD), certifications (e.g., CCRP) | Certification in poison information (e.g., CICP), relevant healthcare background |
| Work Environment | Leadership role overseeing operations, staff, and protocols | Providing direct poison information and emergency advice to the public and healthcare providers |
| Employer & Industry | Hospitals, government agencies, poison control centers | Poison control centers, healthcare facilities |
The Director Poison Center manages the overall operations, staff, and strategic planning of the center, requiring leadership and administrative skills. In contrast, the Poison Control Specialist focuses on providing expert advice and emergency assistance directly to callers. Both roles require specialized knowledge, but the director has a broader managerial scope, while specialists focus on case-specific guidance.
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Full-time
Re-posted 23 days ago
UTMB Health rating
7.3
Based on 168 frontline employees who took The Breakroom Quiz
265th of 885 rated healthcare providers
Job description
EDUCATION & EXPERIENCE
Minimum Qualifications:
LICENSES, REGISTRATIONS, OR CERTIFICATIONS
Required:
Preferred:
JOB SUMMARY
The Manager provides essential operational leadership and administrative support to the Southeast Texas Poison Center (SETPC), ensuring daily activities, staffing, and services meet regulatory, accreditation, and institutional standards. This role supports the Director and Medical Director by overseeing personnel management, policy implementation, quality improvement, providing education to stakeholders, and strategic initiatives. The Manager works independently with accountability for operational functions.
ESSENTIAL JOB FUNCTIONS
Marginal or Periodic Functions:
KNOWLEDGE/SKILLS/ABILITIES
SUPERVISION
Received: Director, Poison Center
Given: Specialist, Poison Information I & II (16)
DECISION-MAKING RESPONSIBILITY
With the Poison Center Director and Vice President of Pharmacy, sets strategic direction and goals for the department. Accountable for compliance with all regulatory and accrediting agencies and associated standards. Determines the department's operating needs. Allocates and is accountable for appropriate utilization of all human and operating resources.
WORKING ENVIRONMENT/EQUIPMENT
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Minimum Qualifications:
- Doctor of Pharmacy or Bachelor's degree in Pharmacy from an accredited school of pharmacy.
- Three (3) years of related pharmacy experience OR Two (2) years of poison center experience a
- One (1) year of supervisory experience.
LICENSES, REGISTRATIONS, OR CERTIFICATIONS
Required:
- Licensed to practice pharmacy in the state of Texas or able to obtain Texas license within 90 days of hire.
Preferred:
- Certified Specialist in Poison Information Certification
- Diplomate of the American Board of Applied Toxicology
JOB SUMMARY
The Manager provides essential operational leadership and administrative support to the Southeast Texas Poison Center (SETPC), ensuring daily activities, staffing, and services meet regulatory, accreditation, and institutional standards. This role supports the Director and Medical Director by overseeing personnel management, policy implementation, quality improvement, providing education to stakeholders, and strategic initiatives. The Manager works independently with accountability for operational functions.
ESSENTIAL JOB FUNCTIONS
- Operational Leadership & Staffing
- Perform all call center duties of a Specialist in Poison Information I & II
- Supervise and manage day-to-day call center operations of SETPC to ensure 24/7 coverage and workflow efficiency.
- Oversee staff scheduling, shift coverage, and timekeeping
- Support leadership in recruitment, hiring, onboarding, and orientation.
- Coordinate staffing during surges, emergencies, vacations, or vacancies.
- Serves as liaison between staff and leadership for communication and workflow coordination.
- Resolve service delivery barriers, including coordination with IT personnel for IT support.
- Ensure completion of daily, monthly and quarterly audits
- Provide backup coverage for telephone lines, as needed
- Administrative Management
- Oversee licensing, credentialing, compliance training, travel, and file retention.
- Develop and maintain adherence to departmental policies and procedures
- Maintain compliance with UTMB policies and accreditation standards.
- Strategic and Quality Initiatives
- Collaborate with Director and Medical Director on goals and strategic planning.
- Support and develop America's Poison Centers accreditation-aligned quality improvement programs.
- Identify and address quality improvement opportunities
- Assist with budget planning and expense tracking.
- Special Projects & Compliance
- Lead/support grants, surveys, and special initiatives.
- Develop internal controls for monitoring and compliance.
- Represent leadership in meetings, as assigned.
- Provide education to stakeholders in service region as needed.
Marginal or Periodic Functions:
- Adheres to internal controls and reporting structure.
- Performs related duties as required.
KNOWLEDGE/SKILLS/ABILITIES
- Strong organizational, communication, problem-solving, and conflict resolution skills.
- Ability to demonstrate skills in prioritization, problem solving, team building, collaboration, conflict resolution, decision making, time management, and strategic planning.
- Ability to work in a complex team environment and to collaborate with both external and internal professionals and other customers.
- Ability to provide effective feedback and to recognize personal strengths and weaknesses and develop goals for professional growth and achievement.
SUPERVISION
Received: Director, Poison Center
Given: Specialist, Poison Information I & II (16)
DECISION-MAKING RESPONSIBILITY
With the Poison Center Director and Vice President of Pharmacy, sets strategic direction and goals for the department. Accountable for compliance with all regulatory and accrediting agencies and associated standards. Determines the department's operating needs. Allocates and is accountable for appropriate utilization of all human and operating resources.
WORKING ENVIRONMENT/EQUIPMENT
- Standard healthcare office and call center environment
- May be required to work weekends and shift rotations.
- May be required to work after hours or extended hours during emergencies
- May require occasional travel for training or conferences.
- Uses administrative systems (e.g., Kronos, When I Work), credential tracking tools, internal communication platforms.
- May be exposed to such occupational hazards as communicable diseases, bloodborne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients or others.
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
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