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Director Outlets Jobs in Florida (NOW HIRING)

DIMENSION MASTER

DIRECTOR OF OUTLETS

Boca Raton, FL · On-site

The Role As the Director of Outlets, you'll oversee all front-of-house operations across the hotel's food & beverage outlets, including restaurants, bars, lounges, and pool or in-room dining service.

Heihotels

Director of Outlets

Fort Lauderdale, FL · On-site

Direct the day to day operations of the bar operations. * Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train ...

Marriott

Director of Marketing

Lake Buena Vista, FL

This triplex resort located within the heart of Disney consists of 23 dining outlets, 6 pools, a ... Partners closely with the Director of Sales & Marketing, Director of Revenue Management, and ...

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Director Outlets information

What are Director Outlets?

A Director of Outlets is a senior hospitality professional responsible for overseeing the operations of all food and beverage outlets within a hotel, resort, or similar establishment. This includes restaurants, bars, cafes, and in-room dining services. Their duties involve managing staff, ensuring high-quality customer service, developing budgets, and implementing marketing strategies to maximize revenue. They work closely with other department heads to ensure a seamless guest experience and maintain profitability. Strong leadership, organizational, and communication skills are essential for this role.

What is the difference between Director Outlets vs Restaurant Manager?

AspectDirector OutletsRestaurant Manager
CredentialsRelevant hospitality management experience, possibly a degree in hospitality or businessExperience in restaurant operations, often with a hospitality or culinary background
Work EnvironmentOversees multiple outlets or locations within a hospitality groupManages daily operations of a single restaurant or outlet
Employer & Industry UsageCommon in hotel chains, hospitality groups, and large restaurant corporationsFound in individual restaurants, hospitality venues, and food service establishments

In summary, a Director Outlets oversees multiple hospitality outlets, focusing on strategic management and overall performance, while a Restaurant Manager handles daily operations of a single restaurant. The roles differ mainly in scope and scale, with the Director Outlets having broader responsibilities across multiple locations.

What are the key skills and qualifications needed to thrive as a Director of Outlets, and why are they important?

To excel as a Director of Outlets, you need strong leadership, operational management, and hospitality expertise, typically supported by a degree in hospitality or business management and substantial industry experience. Familiarity with point-of-sale (POS) systems, inventory management software, and budgeting tools is essential. Outstanding interpersonal skills, strategic thinking, and the ability to motivate teams set top performers apart in this role. These competencies are crucial for ensuring seamless operations, high guest satisfaction, and profitability across multiple food and beverage venues.

How does a Director of Outlets typically collaborate with other departments to ensure seamless guest experiences?

A Director of Outlets regularly works with departments such as culinary, sales, events, and housekeeping to ensure that service standards and guest expectations are consistently met across all outlets. This often involves coordinating menu updates with chefs, aligning promotional activities with the marketing team, and communicating guest feedback to improve service delivery. Strong interdepartmental collaboration is essential for organizing special events, optimizing staffing levels, and maintaining operational efficiency. Effective communication and teamwork enable the Director of Outlets to deliver cohesive and memorable guest experiences.
What are the most commonly searched types of Outlets jobs in Florida? The most popular types of Outlets jobs in Florida are:
Director Outlets jobs near you
Director of Outlets

Director of Outlets

Omni Hotels & Resorts

Fort Lauderdale, FL • On-site

Full-time

Posted yesterday

Omni Hotels rating

6.9

Company rating: 6.9 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

28th of 105 rated hotels

Job description

Omni Fort Lauderdale Hotel
The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.
JOB PURPOSE: To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. To provide senior level guidance, and support to the hotel's Food and Beverage Outlets to include: Barchetta, Hidden Key, Reef 76, Leeward Market, Restaurant In Room, Fair Ketch, High Tide, and Ibis.
ESSENTIAL JOB FUNCTIONS:
  • Responsible for planning, evaluating, organizing, and directing the activities of all hotel restaurants and bars to include managers, and hourly staff.
  • Ensures that all policies, procedures, and guidelines are followed by department personnel.
  • Ensures that all departments meet all federal, state, and local regulations affecting the hotel, Food & Beverage operation, its associates and guests.
  • Knowledge of Florida liquor laws. Strong familiarity with beer, wine, and spirits; local knowledge preferred.
  • Provides the necessary training, motivation, and leadership for all department personnel.
  • Responsible for the department's service scores, as measured by guest satisfaction surveys.
  • Responsible for all administrative duties which are necessary in the functioning of the department.
  • Consistent maintenance of/and refinement of service standards.
  • Correlation of all restaurant's P & L statements, and financial information monthly.
  • Assists Outlet Managers and Chef de Cuisines in refinement of successful daily menu specials.
  • Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all front of house operations.
  • Assure unit management development through well planned cross training programs.
  • Review all purchase requests of unit managers prior to submittal to the Food and Beverage Director.
  • Consistent maintenance of environments of all outlets and related areas.
  • Maintenance of all outlet key control procedures.
  • Supervises end of month inventories of unit managers and unit chefs, and coordinates with Food and Beverage controller.
  • Assures daily menu abstracts are completed and summarized.
  • Assures adherence to cashier reconciliation of all over/short, missing check reports, full bottle sales slips, check issue and return procedures and other related cashier reporting and accountability procedures.
  • Maintenance of adequate china, silver, and glass inventories for all outlets through communication with Executive Steward.
  • Maintenance of adequate linen inventories for all outlets through communication with Laundry Manager.
  • Assures full adherence to forecasted productivity ratios by approving all weekly schedules prior to submittal to the Director of F&B.
  • Attends daily and weekly food and beverage meetings.
  • Performs any other duties assigned by management.

QUALIFICATIONS:
  • Minimum of 5+ years progressive experience in Food & Beverage Management.
  • Leadership experience in a full service, large convention hotel, or four diamond hotel operation strongly preferred.
  • Must have extensive hands-on food and beverage knowledge and experience including managing multiple outlets, banquets, inventories, menu development and P&L responsibilities.
  • Strong understanding of forecasting, budgeting, scheduling, checkbook management, productivity, inventory controls, P&L analysis, food and beverage cost controls.
  • Reading, writing, and oral proficiency in the English language required, must be able to communicate with guests and staff professionally and with empathy.
  • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
  • Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
  • Must have the ability to delegate, effectively train and coach a team with diverse talents.
  • Must have proven selling, negotiating and presentation skills.
  • Must have highly developed customer service skills with strong attention to detail.
  • Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.
  • Must possess a valid TIPS certification, or have the ability to obtain a valid TIPS certification.
  • Serve Safe certified food manager, preferred.
  • Maintain a professional business appearance, attitude, and performance.
  • Must have a flexible schedule and be willing to work nights, weekends, and holidays when necessary.

ENVIRONMENT & POSITION ANALYSIS
  • Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
  • Stand, walk or sit for an extended period or for an entire work shift.
  • Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
  • May work both indoors and outdoors.

TOOLS & EQUIPMENT:
  • Desktop computer (Opera, Alice, Delphi, Meeting Matrix, Synergy, Microsoft Office, Kronos, Birchstreet, etc.), printer, telephone, copier, fax machine and scanner.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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