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Director Operations Hospitality Jobs in Oregon (NOW HIRING)

The Director of Hospitality will ensure that Chick-fil-A Lake Oswego consistently delivers ... Director of Operations Supports: Other Directors, Shift Leaders, and Team Members to meet ...

The Director of Hospitality will ensure that Chick-fil-A Lake Oswego consistently delivers ... Director of Operations Supports: Other Directors, Shift Leaders, and Team Members to meet ...

The Director of Hospitality will ensure that Chick-fil-A Lake Oswego consistently delivers ... Director of Operations Supports: Other Directors, Shift Leaders, and Team Members to meet ...

Educate hospitality team on wine knowledge and tasting techniques * Lead wine education sessions ... Oversee all front of house operations including reservations, table management, and guest flow

Educate hospitality team on wine knowledge and tasting techniques * Lead wine education sessions ... Oversee all front of house operations including reservations, table management, and guest flow

... drive operational excellence and set the tone for an integrated hospitality experience that ... The Managing Director will oversee multiple owner assets along with the hotel, including a winery ...

General Manager (Hospitality)

Bend, OR · On-site

$105K - $115K/yr

This position reports to the Regional Director of Operations / Director of Operations and requires a strong on-property leadership presence. The General Manager should understand that hospitality is ...

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Director Operations Hospitality information

What is the difference between Director Operations Hospitality vs Hotel General Manager?

AspectDirector Operations HospitalityHotel General Manager
Primary FocusOversees multiple departments and overall operational strategy across propertiesManages daily hotel operations and guest experience at a single property
CredentialsExperience in hospitality management, often with a degree in hospitality or businessSimilar credentials, often with hospitality or hotel management background
Work EnvironmentCorporate offices, multi-property oversightHotel property, front-line management
Industry UsageCommon in hotel chains and hospitality corporationsStandard role in individual hotels or resorts

The main difference is that the Director Operations Hospitality focuses on strategic oversight across multiple properties, while the Hotel General Manager manages daily operations at a single hotel. Both roles require similar credentials and industry experience, but their scope and responsibilities differ significantly.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business activities, strategic planning, and operational efficiency within an organization. In the hospitality industry, this position typically reports to executive management and requires extensive experience, leadership skills, and often a relevant degree or certifications. It is considered a high-level position with significant responsibilities and influence over company success.

What is a director of operations in hospitality?

A director of operations in hospitality oversees the daily functions of a hotel, resort, or other hospitality business, ensuring efficient service delivery and guest satisfaction. They develop policies, manage staff, and coordinate departments such as front desk, housekeeping, and food service, often using management software and requiring leadership skills. The role typically requires extensive industry experience and strong organizational abilities.
Infographic showing various Director Operations Hospitality job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Director of Hospitality

Chick-fil-A

Lake Oswego, OR

$25 - $30/hr

Full-time

Posted 16 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,620 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants


Job description

Scope of Position:

To contribute to a positive experience for all guests and provide leadership and vision in all areas of the Chick-fil-A business that have a direct impact on our guests' service experience, ensuring that guests' needs are proactively met, and every guest feels genuinely cared for. The Director of Hospitality will ensure that Chick-fil-A Lake Oswego consistently delivers memorable experiences through execution of the basics including CORE 4 and Chick-fil-A Service Model. Additionally, the Director of Hospitality is responsible for the genuine, proactive and personal delivery of Second Mile Service including all Required Service Behaviors, Warm Hearted Impulses, Language of Hospitality, and the Guest Recovery Process (H.E.A.R.D.)

Characteristics:

This role requires effective communication, organizational skills, and ability to delegate tasks and responsibilities. This person will have to be a self-starter with a flexible schedule, strong time management ability and the capacity to motivate and inspire others. It requires thorough knowledge and understanding of all Chick-fil-A Service Requirements as well as a possessing a genuine servant's spirit and natural hospitality gifts to effectively empathize with guests. Infectious enthusiasm is a must along with the ability to make quick decisions and communicate clearly, professionally and effectively.

Assessment: ROE, CARES, and CEM data as well as financial results

Supported by: Owner/Operator of Chick-fil-A Lake Oswego and Executive Director of Operations

Supports: Other Directors, Shift Leaders, and Team Members to meet Restaurant Goals.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

What Chick-fil-A employees say

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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