ZipRecruiter

Log In

1

Director Operations Hospitality Jobs in Missouri

HavenHouse St. Louis

Operations Manager

Saint Louis, MO · On-site

$29 - $31/hr

... hospitality, compassion, and dignity. POSITION SUMMARY HavenHouse is seeking an experienced Operations Manager to support the Director of Programs & Operations in leading daily house operations and ...

ASM Global

Event Day Attendant

Ridgedale, MO · On-site

$13.25 - $17.75/hr

Help direct employees, temporary workers, vendors, and NPO groups to assign work locations ... Previous experience in customer service, event operations, hospitality, HR support, or staffing ...

AEG

Event Day Attendant

Ridgedale, MO · On-site

$13.25 - $17.75/hr

Help direct employees, temporary workers, vendors, and NPO groups to assign work locations ... Previous experience in customer service, event operations, hospitality, HR support, or staffing ...

next page

Showing results 1-20

All JobsOperations Hospitality JobsDirector Operations Hospitality JobsDirector Operations Hospitality Jobs in Missouri

Director Operations Hospitality information

What is the difference between Director Operations Hospitality vs Hotel General Manager?

AspectDirector Operations HospitalityHotel General Manager
Primary FocusOversees multiple departments and overall operational strategy across propertiesManages daily hotel operations and guest experience at a single property
CredentialsExperience in hospitality management, often with a degree in hospitality or businessSimilar credentials, often with hospitality or hotel management background
Work EnvironmentCorporate offices, multi-property oversightHotel property, front-line management
Industry UsageCommon in hotel chains and hospitality corporationsStandard role in individual hotels or resorts

The main difference is that the Director Operations Hospitality focuses on strategic oversight across multiple properties, while the Hotel General Manager manages daily operations at a single hotel. Both roles require similar credentials and industry experience, but their scope and responsibilities differ significantly.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business activities, strategic planning, and operational efficiency within an organization. In the hospitality industry, this position typically reports to executive management and requires extensive experience, leadership skills, and often a relevant degree or certifications. It is considered a high-level position with significant responsibilities and influence over company success.

What is a director of operations in hospitality?

A director of operations in hospitality oversees the daily functions of a hotel, resort, or other hospitality business, ensuring efficient service delivery and guest satisfaction. They develop policies, manage staff, and coordinate departments such as front desk, housekeeping, and food service, often using management software and requiring leadership skills. The role typically requires extensive industry experience and strong organizational abilities.

What cities in Missouri are hiring for Director Operations Hospitality jobs?

Cities in Missouri with the most Director Operations Hospitality job openings:

Director Operations Hospitality jobs near you

Senior Director of Hospitality & Facilities Operation

Unity School of Christianity

Lees Summit, MO • On-site

$107K - $130K/yr

Full-time

PTO

Posted 3 days ago

New

Job description

Position Summary:
The Senior Director of Campus Hospitality & Facilities Operations provides strategic and operational leadership for the stewardship, maintenance, and hospitality experience of the Unity Village campus. This role oversees hospitality services and accommodations-including the campus's award-winning hotel and award-winning Airbnb properties-facilities maintenance, grounds, and building operations to ensure a safe, welcoming, and well-maintained environment for guests, employees, tenants, and visitors.
The Senior Director ensures operational excellence across all campus services while aligning with Unity's mission, values, and commitment to hospitality, community, and service.
This role integrates facilities management, guest experience, accommodations, and campus infrastructure to support Unity Village as a premier destination for weddings, celebrations, sacred ceremonies, corporate events, multi-day spiritual retreats, conferences, and community engagement.
Essential Job Functions:
  1. Lead and develop managers and operational staff across facilities, hospitality, and grounds operations.
  2. Establish clear expectations, performance metrics, and accountability for operational teams.
  3. Foster a culture of service, collaboration, and stewardship.
  4. Oversee hospitality operations across the campus including guest services, lodging and accommodations, event support spaces, and hospitality areas.
  5. Ensure a consistent, high-quality guest experience aligned with Unity's values and service culture.
  6. Oversee the campus's accommodations portfolio, including the award-winning hotel and award-winning Airbnb properties, ensuring each consistently reflects Unity Village's standard of excellence in guest lodging and hospitality.
  7. Provide leadership for the Events teams to support a full range of campus events and programming, including weddings, celebrations, sacred ceremonies, corporate events, multi-day spiritual retreats, and conferences.
  8. Provide leadership for campus facilities maintenance, building operations, and infrastructure management.
  9. Oversee preventive maintenance programs to ensure facilities are safe, functional, and well maintained.
  10. Direct teams responsible for mechanical systems, building maintenance, utilities, and general campus infrastructure.
  11. Manage vendor relationships and service contracts for facilities services.
  12. Oversee campus landscaping, grounds care, and property management.
  13. Ensure campus aesthetics align with Unity Village's reputation as a welcoming and inspiring environment.
  14. Manage snow removal, outdoor maintenance, and environmental stewardship of campus grounds.
  15. Develop and manage departmental budgets across hospitality, facilities, and grounds operations.
  16. Identify opportunities to improve efficiency, reduce costs, and enhance operational performance.
  17. Implement long-term facility planning, capital improvement planning, and maintenance forecasting.
  18. Ensure compliance with all safety regulations, building codes, and operational standards.
  19. Support emergency preparedness, business continuity, and campus safety planning.
  20. Demonstrate regular and dependable on-site attendance, adhering to assigned schedule (not a remote role).
  21. Comply with all company and departmental policies, including safety guidelines outlined in the guidebook.
  22. Utilize the electronic time management system for accurate time tracking, attendance, and paid time off requests.

Education: Bachelor's degree in Facilities Management, Hospitality Management, Business Administration, or related field preferred.
Experience:
  • 7-10 years of leadership experience in facilities operations, hospitality management, campus operations, or property management.
  • Experience managing multi-department operational teams.
  • Experience overseeing large properties, campuses, resorts, or hospitality environments preferred.
  • Budget management and capital planning experience required.

Knowledge & Skills:
  • Facilities and infrastructure management
  • Hospitality service delivery
  • Vendor and contract management
  • Operational planning and logistics
  • Budget development and financial management
  • Team leadership and staff development
  • Risk management and safety compliance
  • Strong communication and collaboration skills

Leadership Competencies:
  • Servant leadership
  • Operational excellence
  • Strategic thinking
  • Collaborative problem solving
  • Guest experience mindset
  • Stewardship of resources

Computer Skills: MS Office: Word, Outlook and Excel. Advanced MS Excel user including creating and manipulating spreadsheets. MAS 90 PC server experience-based accounting systems preferred.
Certificates & Licenses: Valid driver's license
Other Requirements:
Work Environment & Physical Requirements
Activity
Frequency
Indoor Work
C
Outdoor Work
C
Sitting at Workstation
F
Use of Hands/Fingers
C
Lifting/Carrying (up to 25 lbs)
C
Operating Computer
C
Cleaning/Housekeeping Duties
N/A
Exposure to Cleaning Chemicals/Hazards
N/A
Operating Equipment (vacuum, cash drawer, copier, etc.)
F
Excessive Noise
F
Climb-Stairs and Ladders
F
Traveling
O
Talk/Communicate
C
Stand/Walking
C
Stoop/Kneel/Crouch/Crawl
C
Operating Company Vehicle
C
Personal Protective Equipment
F
Read/See
C
Exposure to Temperatures
C
N/A Not Applicable Activity - Not applicable to this occupation
O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day)
F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day)
C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)
Additional Information
  • Office Environment

Apply