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Director Operational Technology Engineer Jobs in Holyoke, MA

ServiceNet

IT Projects Engineer

Northampton, MA · On-site

$56K - $60K/yr

... operational before project close * Stage, image, and deploy endpoint hardware as part of site ... Whether you're working in residential direct care, clinical care, peer support, or other valuable ...

ServiceNet

IT Projects Engineer

Northampton, MA · On-site

$56K - $60K/yr

The IT Projects Engineer is the go-to individual when ServiceNet opens a new program location or ... operational before project close * Stage, image, and deploy endpoint hardware as part of site ...

Brayley

IT Field Engineer

Enfield, CT · On-site

$55.95 - $85.25/hr

As an Automotive IT Field Engineer, you will play a critical role in supporting and maintaining ... Work with dealership teams to understand operational needs and deliver IT solutions that improve ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA · On-site

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

pelican

Director, Operations

South Deerfield, MA

At Pelican, we engineer products that stand up to the world's toughest conditions--because the ... Build a culture of Operational Excellence, accountability, employee engagement, and continuous ...

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All JobsOperational Technology Engineer JobsDirector Operational Technology Engineer JobsDirector Operational Technology Engineer Jobs in Holyoke, MA

Director Operational Technology Engineer information

See Holyoke, MA salary details

$72.2K

$192.4K

$251K

How much do director operational technology engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director operational technology engineer in Holyoke, MA is $192,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,900.00 and $250,100.00 per year, depending on experience, location, and employer.

What is a director operational technology engineer?

A Director Operational Technology (OT) Engineer is a senior leader responsible for overseeing the integration, management, and security of operational technology systems within an organization. These professionals bridge the gap between IT (Information Technology) and OT systems, ensuring that industrial control systems, manufacturing equipment, and other critical infrastructure operate efficiently and securely. Their role involves developing strategies, leading teams, and implementing best practices to optimize OT environments while safeguarding them from cyber threats. They typically collaborate with cross-functional teams and ensure compliance with industry standards and regulations.

What are the key skills and qualifications needed to thrive as a director operational technology engineer?

To thrive as a Director Operational Technology Engineer, you need deep expertise in industrial control systems, cybersecurity, and automation, typically supported by an engineering degree and extensive leadership experience. Familiarity with SCADA systems, PLC programming, network security tools, and relevant certifications like CISSP or ISA/IEC 62443 is crucial. Exceptional strategic thinking, communication, and team leadership skills set top candidates apart in this role. These skills and qualities are vital to ensure safe, efficient, and secure OT operations while driving innovation and compliance across complex industrial environments.

How does a director operational technology engineer typically collaborate with other departments to ensure the security and efficiency of industrial control systems?

A Director Operational Technology Engineer frequently works cross-functionally with IT, cybersecurity, and operations teams to align technology initiatives with business goals. This collaboration involves regular meetings to assess risk, develop security protocols, and troubleshoot issues impacting production systems. By fostering open communication and coordinating on projects, the Director ensures that industrial control systems remain secure, efficient, and compliant with regulatory standards. This role often leads multidisciplinary teams during system upgrades or incident responses, ensuring seamless integration and minimal downtime.

What is the difference between Director Operational Technology Engineer vs Operations Manager?

AspectDirector Operational Technology EngineerOperations Manager
CredentialsBachelor's or Master's in Engineering, certifications like Cisco, Cisco CCNP, or ICS securityBachelor's in Business, Management, or related field; certifications like PMP or Lean Six Sigma
Work EnvironmentIndustrial facilities, manufacturing plants, utility companies, focusing on OT systemsOffice settings, warehouses, overseeing daily operations across departments
Industry UsageManufacturing, energy, utilities, industrial sectorsRetail, logistics, manufacturing, service industries
Primary FocusDesign, implementation, and security of operational technology systemsManaging overall operational efficiency and process improvements

The main difference is that the Director Operational Technology Engineer specializes in OT systems' technical aspects, security, and infrastructure, while the Operations Manager oversees broader operational processes and team management. Both roles are vital but focus on different areas within industrial and operational environments.

What job categories do people searching Director Operational Technology Engineer jobs in Holyoke, MA look for?

The top searched job categories for Director Operational Technology Engineer jobs in Holyoke, MA are:

What cities near Holyoke, MA are hiring for Director Operational Technology Engineer jobs?

Cities near Holyoke, MA with the most Director Operational Technology Engineer job openings:

Director Operational Technology Engineer jobs near you

IT Projects Engineer

ServiceNet

Northampton, MA • On-site

$56K - $60K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 29 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance

IT Projects Engineer
Full-Time
Location: Northampton, MA
Salary Range: $56k-$60k
About the Role:The IT Projects Engineer is the go-to individual when ServiceNet opens a new program location or refreshes the technology at an existing site. This is a hands-on, field-forward role focused on deploying and commissioning the physical and network infrastructure that our programs run on. This individual will work on Unifi networking deployments, access control installations, camera systems, endpoint staging and deployment, and full-site technology buildouts. This role works under the direction of the Senior IT Project Engineer and collaborates closely with Systems Administration, Helpdesk, and IS teams.
Key Responsibilities:
  • Lead technology buildouts for new ServiceNet program locations - networking, access control, cameras, endpoints, and peripherals
  • Execute technology refreshes at existing sites, bringing infrastructure in line with current organizational standards
  • Deploy, configure, and validate Unifi networking equipment - switches, wireless access points, and firewalls
  • Oversee the installation and commissioning of access control systems including readers, controllers, and door hardware; validate full functionality before handoff
  • Oversee the installation and configure camera systems; confirm coverage, connectivity, and recording are operational before project close
  • Stage, image, and deploy endpoint hardware as part of site buildouts and refreshes
  • Produce complete site documentation - diagrams, port assignments, device locations, access records, and config notes
  • Flag risks, blockers, and scope gaps early - before they affect go-live
  • Prepare receiving teams for handoff so support staff know exactly what was built and how to support it
  • Independently lead smaller, well-scoped site projects from kickoff to close when assigned

Qualifications:
  • 1-3 years of experience in IT support, systems work, or technical project execution.
  • Hands-on experience with Unifi networking - deploying and configuring switches, access points, and firewalls in production environments
  • Experience configuring access control systems - readers, controllers, door hardware, and basic software configuration
  • Experience configuring camera systems - NVR/DVR configuration and validating coverage and recording
  • Comfortable in field and site environments: wiring closets, above ceilings, multi-site locations
  • Strong documentation habits.
  • Proactive communication.
  • Familiarity with Windows environments, Active Directory, and Microsoft 365
  • Valid driver's license and reliable transportation - this role requires travel between ServiceNet sites.

Preferred Qualifications:
  • Experience working in healthcare, behavioral health, or nonprofit environments.
  • Familiarity with ticketing systems, project tracking tools, or IT documentation platforms (Jira, ITGlue, Monday).
  • Experience with RMM platforms such as Ninja RMM.
  • Comfort coordinating with vendors and contractors in the field.

Benefits:
  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more

About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Compensation: $56,100.00 - $60,000.00 per year
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

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