Director Operational Technology Engineer Jobs in New York

ADMS Technology Engineer Location: Newark, New Jersey Hybrid – onsite and remote Compensation: $64.31 per hour

Overview Highly skilled IT and operational technology professional with experience supporting ADMS, SCADA, OMS, and other utility-focused systems in complex real-time environments. Strong background in system administration, troubleshooting, deployments, integrations, and cybersecurity compliance across Windows and Linux platforms. Experienced in supporting enterprise infrastructure, analyzing operational requirements, and delivering technical solutions that improve system reliability and performance. Proven ability to collaborate across technical, operational, and business teams in fast paced, high availability environments.

Responsibilities

• Analyze business requirements, operational workflows, and end-user needs to translate them into technical solution designs, system configurations, and implementation plans.
• Perform peer reviews of technical designs, implementation plans, configuration settings, code, and deployment artifacts to ensure accuracy, completeness, cybersecurity compliance, and alignment with enterprise standards.
• Troubleshoot escalated support issues, conduct root cause analysis, and recommend both short-term workarounds and long-term corrective actions.
• Monitor system performance, review operational reports, and ensure ADMS functionality meets defined service levels, reliability expectations, and regulatory or operational standards.
• Support deployment activities for new features, subsystems, modules, upgrades, patches, and defect resolutions across development, test, and production environments.
• Conduct general system troubleshooting, including log analysis, configuration validation, trace review, and verification of recent changes to isolate and resolve issues.
• Document procedures, system configurations, troubleshooting steps, and operational practices to support knowledge transfer and repeatability.
• Perform workstation and server patching (Windows and Linux) and maintain environment readiness for project teams, including command line configuration when required.
• Interpret and work with technical diagrams and documentation such as network topology diagrams, IP/LAN schemas, firewall configuration sheets, server architecture diagrams, and interface definitions.
• Configure workstations, applications, and system components to meet project and operational requirements.
• Communicate clearly with operators, project teams, cybersecurity, network teams, vendors, and other stakeholders regarding system status, issues, and deployment activities.
• Assist end users with system access issues, configuration questions, and functional requests such as login support, password resets, or new feature needs.
• Support application interface testing (e.g., SCADA, OMS, GIS, DMS modules, historian interfaces, ICCP, enterprise data integrations) to ensure data accuracy and availability.
• Create and manage operational and analytical reports (e.g., Power BI dashboards) to support operations and decision making.
• Work within virtualized environments and tools such as VMware vCenter for provisioning, monitoring, and maintaining system resources.

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field, or equivalent experience with 8+ years of experience
• Experience supporting or implementing Advanced Distribution Management Systems (ADMS), SCADA, OMS, DMS, or related utility operational technologies
• Knowledge of utility operations, grid management systems, and real-time operational environments
• Experience troubleshooting software, hardware, network, and system integration issues
• Ability to analyze business and operational requirements and translate them into technical solutions
• Experience supporting system deployments, upgrades, patches, and production releases
• Knowledge of Windows and Linux server administration, including command-line operations
• Familiarity with virtualization technologies such as VMware vCenter
• Experience working with system integrations and interfaces including SCADA, GIS, OMS, ICCP, historian systems, or enterprise data platforms
• Understanding of networking concepts including IP/LAN configurations, firewalls, and network topology diagrams
• Experience with log analysis, system monitoring, and root cause analysis
• Knowledge of cybersecurity practices and enterprise security standards
• Ability to create and maintain technical documentation, operational procedures, and troubleshooting guides
• Experience developing operational or analytical reports using tools such as Power BI
• Strong verbal and written communication skills with the ability to work across technical and operational teams
• Ability to support end users with system access, configuration, and functional support requests
• Experience working in fast-paced operational or utility environments preferred

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M- #LI- Ref: #851-Rockville-S1