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Director Operational Risk Jobs in Woburn, MA (NOW HIRING)

Gwkinvest

Director, Investment Risk

Boston, MA · On-site

$175 - $225/hr

The Director, Investment Risk will establish a centralized investment risk function within the ... operational or regulatory matters. * Support internal, client, and consultant due diligence ...

Citizens

Third Party Risk Director

Boston, MA · Hybrid

$178K - $186K/yr

Director, Third-Party Payments Oversight Summary The Director, Third-Party Payments Oversight is ... or operations within financial services, fintech, and/or Banking-as-a-Service (BaaS). Strong ...

Kroll

Manager II, Security Risk Management

Boston, MA · On-site

... direct threats to personnel, operational disruptions, and other emerging risks. This is a high ... About Kroll Join the global leader in risk and financial advisory solutions-Kroll. With a nearly ...

Citizens

Third Party Risk Director

Boston, MA · Hybrid

$178K - $186K/yr

Description Director, Third-Party Payments Oversight Summary The Director, Third-Party Payments ... or operations within financial services, fintech, and/or Banking-as-a-Service (BaaS). Strong ...

Citizens

Third Party Risk Director

Boston, MA · Hybrid

$178K - $186K/yr

Description Director, Third-Party Payments Oversight Summary The Director, Third-Party Payments ... or operations within financial services, fintech, and/or Banking-as-a-Service (BaaS). Strong ...

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Showing results 21-40

All JobsOperational Risk JobsDirector Operational Risk JobsDirector Operational Risk Jobs in Woburn, MA

Director Operational Risk information

See Woburn, MA salary details

$57.6K

$152.9K

$277.6K

How much do director operational risk jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director operational risk in Woburn, MA is $152,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,600.00 and $178,800.00 per year, depending on experience, location, and employer.

What does a director of operational risk do?

A Director of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, implement controls, and ensure compliance with relevant regulations. This role typically involves collaborating with different departments, reporting to senior management, and overseeing risk assessments and audits. The goal is to minimize losses and protect the organization from potential operational failures or external threats.

How does a director of operational risk typically collaborate with other departments to manage enterprise-wide risks?

A Director of Operational Risk works closely with teams across the organization—including compliance, internal audit, IT, and business unit leaders—to identify, assess, and mitigate potential risks. This collaboration often involves organizing risk assessments, sharing best practices, and developing response strategies for incidents. Regular cross-functional meetings and reporting are common, ensuring that risk management is integrated into day-to-day business operations. Effective communication and relationship-building are crucial for success in this role, as the Director must foster a risk-aware culture throughout the company.

What are the key skills and qualifications needed to thrive as a director of operational risk, and why are they important?

A Director of Operational Risk needs deep knowledge of risk management frameworks, regulatory requirements, and operational processes, typically supported by a degree in finance, business, or a related field. Familiarity with risk assessment tools, data analytics platforms, and certifications such as FRM or CRM is highly valued. Strong leadership, analytical thinking, and effective communication are essential soft skills for guiding teams and influencing stakeholders. These competencies are crucial for identifying, assessing, and mitigating risks that could impact organizational objectives and regulatory compliance.

What is the difference between Director Operational Risk vs Risk Manager?

AspectDirector Operational RiskRisk Manager
CredentialsTypically requires advanced degrees (e.g., MBA, Risk Management certifications)Often requires similar certifications but may have less emphasis on advanced degrees
Work EnvironmentStrategic, leadership-focused, overseeing risk frameworks across departmentsOperational, focused on identifying and mitigating specific risks within teams
Employer & Industry UsageCommon in banking, finance, insurance, and large corporationsFound across various industries including finance, healthcare, and manufacturing

The main difference is that the Director of Operational Risk typically holds a senior leadership role responsible for setting risk strategies and policies, while the Risk Manager focuses on implementing risk mitigation measures at the operational level. Both roles require relevant certifications and experience, but the Director position involves broader strategic oversight.

What are the most commonly searched types of Operational Risk jobs in Woburn, MA?

The most popular types of Operational Risk jobs in Woburn, MA are:

What cities near Woburn, MA are hiring for Director Operational Risk jobs?

Cities near Woburn, MA with the most Director Operational Risk job openings:

Director Operational Risk jobs near you
Infographic showing various Director Operational Risk job openings in Woburn, MA as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $152,864 per year, or $73.5 per hour.

Client Pod Senior Lead, Managing Director

State Street Global Advisors

Boston, MA • On-site

$170K - $252K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Who we are looking for:
As the Client Pod Senior Lead, you will have endtoend accountability for the AOIA client service experience across all products and services. You will own service quality, operational stability and client confidence, acting as a senior client contact and escalation point to ensure timely resolution of material service issues and consistently strong client outcomes.
You will lead and develop a team of Client Pod SMEs, setting clear expectations for client engagement, governance and performance, and holding teams accountable for delivery against KPIs and SLAs.
Working in close partnership with Relationship Management, Product and Global Delivery teams, you will ensure service readiness, capacity alignment and controlled onboarding into BAU, reducing operational risk, protecting and growing revenue, and driving continuous improvement.What you will be responsible for ClientExcellence&Experience
  • Own the global AOIA client service experience, with accountability for delivery against contractual commitments, SLAs and operating standards.
  • Act as a senior escalation point for client service issues, supporting rootcause analysis and sustainable resolution.
  • Lead senior client relationships, ensuring effective service reviews, disciplined action management and controlled delivery of material client change.
  • Define and oversee service performance and risk metrics across quality, timeliness, volumes, growth, cost and operational risk.
  • Partner with Relationship Management, Global Delivery and AOIA functions to deliver consistent, highquality client outcomes.
  • Own client satisfaction outcomes, using performance data and client feedback,including NPS,to prioritise improvement.
  • Represent AOIA in senior client forums, due diligence and control engagements.
Leadership
  • Set and embed clear performance expectations, standards and metrics that drive consistent client outcomes, service excellenceand accountability.
  • Lead a highperforming, clientcentric culture with a One State Street mindset across functions and geographies.
  • Provide senior leadership to global teams, driving engagement, execution and sustained delivery.
  • Build leadership capability through talent development, succession planning and targeted progression.
Operational &Risk Excellence
  • Own workforce planning, productivity and simplification to support a scalable, resilient operating model.
  • Ensure consistent global service standards, metrics and risk controls.
  • Provide senior sponsorship for technology delivery, vendor management and new business governance.
  • Actively manage operational and regulatory risk, ensuring compliance with internal policies and external requirements.
  • Support audits, regulatory reviews and governance reporting.
  • Champion transformation and automation initiatives, including the use of AI, to improve service quality, efficiency and resilience.
Education & Preferred Qualifications
  • Strong understanding of AOIA products, services and operating model, and how these translate into client outcomes.
  • Strong knowledge of State Street's enterprise operating model, applying a One State Street approach to align stakeholders and deliver consistent client outcomes
  • Trusted senior communicator with strong clientfacing presence and presentation capability.
  • Proven experience leading and resourcing global, multilocation teams.
  • Demonstrated ability to lead through change and sponsor transformation.
  • Strong technical and operational acumen, with the ability to understand complex systems and partner effectively with technology teams on enhancements and automation.
  • Bachelor's degree in Finance, Accounting, Business, Economics, Mathematics or a related discipline, or equivalent professional experience.
  • 15+ years of experience in Investment Management operational support

Salary Range:

$170,000 - $252,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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