ZipRecruiter

Log In

1

Director Operational Risk Jobs in Malden, MA (NOW HIRING)

Citizens

Third Party Risk Director

Boston, MA · Hybrid

$178K - $186K/yr

Description Director, Third-Party Payments Oversight Summary The Director, Third-Party Payments ... or operations within financial services, fintech, and/or Banking-as-a-Service (BaaS). Strong ...

Clinovo

Dir, Clinical Operations

Cambridge, MA · On-site

... direct and/or external relationships), and operational strategy around novel science. The ... Oversee study timelines, budgets, enrollment forecasting, resource planning, and operational risk ...

previous page

Showing results 41-60

All JobsOperational Risk JobsDirector Operational Risk JobsDirector Operational Risk Jobs in Malden, MA

Director Operational Risk information

See Malden, MA salary details

$56.3K

$149.3K

$271.2K

How much do director operational risk jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director operational risk in Malden, MA is $149,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $174,700.00 per year, depending on experience, location, and employer.

What does a director of operational risk do?

A Director of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, implement controls, and ensure compliance with relevant regulations. This role typically involves collaborating with different departments, reporting to senior management, and overseeing risk assessments and audits. The goal is to minimize losses and protect the organization from potential operational failures or external threats.

How does a director of operational risk typically collaborate with other departments to manage enterprise-wide risks?

A Director of Operational Risk works closely with teams across the organization—including compliance, internal audit, IT, and business unit leaders—to identify, assess, and mitigate potential risks. This collaboration often involves organizing risk assessments, sharing best practices, and developing response strategies for incidents. Regular cross-functional meetings and reporting are common, ensuring that risk management is integrated into day-to-day business operations. Effective communication and relationship-building are crucial for success in this role, as the Director must foster a risk-aware culture throughout the company.

What is the difference between Director Operational Risk vs Risk Manager?

AspectDirector Operational RiskRisk Manager
CredentialsTypically requires advanced degrees (e.g., MBA, Risk Management certifications)Often requires similar certifications but may have less emphasis on advanced degrees
Work EnvironmentStrategic, leadership-focused, overseeing risk frameworks across departmentsOperational, focused on identifying and mitigating specific risks within teams
Employer & Industry UsageCommon in banking, finance, insurance, and large corporationsFound across various industries including finance, healthcare, and manufacturing

The main difference is that the Director of Operational Risk typically holds a senior leadership role responsible for setting risk strategies and policies, while the Risk Manager focuses on implementing risk mitigation measures at the operational level. Both roles require relevant certifications and experience, but the Director position involves broader strategic oversight.

What are the key skills and qualifications needed to thrive as a director of operational risk, and why are they important?

A Director of Operational Risk needs deep knowledge of risk management frameworks, regulatory requirements, and operational processes, typically supported by a degree in finance, business, or a related field. Familiarity with risk assessment tools, data analytics platforms, and certifications such as FRM or CRM is highly valued. Strong leadership, analytical thinking, and effective communication are essential soft skills for guiding teams and influencing stakeholders. These competencies are crucial for identifying, assessing, and mitigating risks that could impact organizational objectives and regulatory compliance.

What are the most commonly searched types of Operational Risk jobs in Malden, MA?

The most popular types of Operational Risk jobs in Malden, MA are:

What job categories do people searching Director Operational Risk jobs in Malden, MA look for?

The top searched job categories for Director Operational Risk jobs in Malden, MA are:

What cities near Malden, MA are hiring for Director Operational Risk jobs?

Cities near Malden, MA with the most Director Operational Risk job openings:

Director Operational Risk jobs near you

Third Party Risk Director

Citizens

Boston, MA • Hybrid

$178K - $186K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Description

Director, Third-Party Payments Oversight

Summary

The Director, Third-Party Payments Oversight is responsible for designing, implementing, and executing the risk and compliance framework for non-bank partners (fintechs) offering bank services (payments, deposits, and lending). This senior role ensures third-party partners comply with applicable regulatory requirements, bank policies, and payment network rules.

Key Responsibilities

Design, implement, and maintain the third-party payments risk and compliance framework for fintech and BaaS partners.

Oversee ongoing due diligence, risk monitoring, and compliance reviews of third-party partners in coordination with Legal, Commercial Risk, and other control functions.

Assess partner policies, controls, and customer journeys to identify gaps and recommend remediation to reduce regulatory, reputational, and financial risk.

Ensure partner adherence to bank policies, regulatory guidance, and payment network rules (e.g., NACHA, Visa, Mastercard, FedNow).

Lead investigations and cross-functional issue management, developing fact-based recommendations and presenting risk decisions to business and executive stakeholders.

Partner with First and Second Lines of Defense to support governance, reporting, and escalation processes.

Coordinate and support internal and external audits and regulatory examinations related to third-party payments oversight.

Manage and develop a team of payments professionals; set priorities, coach performance, and build team capabilities.

Represent the function with executive presence in internal forums and with external partners as needed; travel periodically to support partner oversight.

Required Skills & Qualifications

5+ years of experience in risk management, compliance, or operations within financial services, fintech, and/or Banking-as-a-Service (BaaS).

Strong knowledge of third-party regulatory guidance and the payments ecosystem.

Experience with customer due diligence, fraud and risk monitoring, and payment network rules (NACHA, Visa, Mastercard, FedNow).

Ability to review and advise on customer and partner policies to protect the bank from fines, regulatory violations, and losses.

Proven ability to evaluate risk and perform compliance reviews in partnership with Legal and Commercial Risk teams.

Understanding of emerging payment systems, digital assets, and blockchain technology, including associated risks.

Executive presence with strong interpersonal, networking, and executive-level presentation skills.

Experience partnering with First and Second Lines of Defense and cross-functional teams to investigate issues and present fact/risk-based recommendations.

Experience with internal and external audits.

At least 2 years of people management experience leading payments professionals, including coaching and development.

Willingness to travel.

Education:

Bachelor's degree in a related field required
Location(s):
Competitive candidates must be prepared to work a hybrid schedule, 4 days on-site, 1 day remote, at one of our corporate hubs:
Boston
Johnston, RI

Pay Transparency: 
The salary range for this position is $178,000 - $186,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is  based on various factors including but not limited to the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid  time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit 
https://jobs.citizensbank.com/benefits.
#LinkedIn-Citizens1

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST

Apply