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Director Operational Risk Jobs in Calgary, AB (NOW HIRING)

Teneo

Consultant and Operations Manager

Calgary, AB

... risk, organizational design, board and executive search, geopolitics and government affairs ... Contribute to broader operational planning and decision-making across the firm. * Support business ...

TELUS

Director, Real Estate Developments

Calgary, AB · On-site

... Operational Leadership * Development Delivery: Deliver on a portfolio of complex, multi-year real ... Risk Mitigation: Proactively identify and manage project risks, budget variances, and capital ...

Reach

Head of Security

Calgary, AB · Remote

Security operations and incident response: Manage our MSSP partner for 24/7 SIEM and SOC monitoring ... Policy, controls, and risk: Define and maintain Reach's security policies and control framework.

Bird Construction

Supply Chain Manager

Calgary, AB

... and risk objectives in highly integrated, fast-track delivery environments. This position is ... Travel will be a required, as necessary to support operational requirements. What You Will Be ...

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All JobsOperational Risk JobsDirector Operational Risk JobsDirector Operational Risk Jobs in Calgary, AB

Director Operational Risk information

See Calgary, AB salary details

$29.5K

$116.9K

$183.5K

How much do director operational risk jobs pay per year?

As of Jun 11, 2026, the average yearly pay for director operational risk in Calgary, AB is $116,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $150,500.00 per year, depending on experience, location, and employer.

What does a Director of Operational Risk do?

A Director of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, implement controls, and ensure compliance with relevant regulations. This role typically involves collaborating with different departments, reporting to senior management, and overseeing risk assessments and audits. The goal is to minimize losses and protect the organization from potential operational failures or external threats.

How does a Director of Operational Risk typically collaborate with other departments to manage enterprise-wide risks?

A Director of Operational Risk works closely with teams across the organization—including compliance, internal audit, IT, and business unit leaders—to identify, assess, and mitigate potential risks. This collaboration often involves organizing risk assessments, sharing best practices, and developing response strategies for incidents. Regular cross-functional meetings and reporting are common, ensuring that risk management is integrated into day-to-day business operations. Effective communication and relationship-building are crucial for success in this role, as the Director must foster a risk-aware culture throughout the company.

What is the difference between Director Operational Risk vs Risk Manager?

AspectDirector Operational RiskRisk Manager
CredentialsTypically requires advanced degrees (e.g., MBA, Risk Management certifications)Often requires similar certifications but may have less emphasis on advanced degrees
Work EnvironmentStrategic, leadership-focused, overseeing risk frameworks across departmentsOperational, focused on identifying and mitigating specific risks within teams
Employer & Industry UsageCommon in banking, finance, insurance, and large corporationsFound across various industries including finance, healthcare, and manufacturing

The main difference is that the Director of Operational Risk typically holds a senior leadership role responsible for setting risk strategies and policies, while the Risk Manager focuses on implementing risk mitigation measures at the operational level. Both roles require relevant certifications and experience, but the Director position involves broader strategic oversight.

Does the director of national intelligence need senate confirmation?

The Director of National Intelligence (DNI) is a presidential appointee who requires Senate confirmation before taking office. This process ensures oversight and bipartisan approval for the role, which involves overseeing the intelligence community and coordinating national security efforts.

What are the key skills and qualifications needed to thrive as a Director of Operational Risk, and why are they important?

A Director of Operational Risk needs deep knowledge of risk management frameworks, regulatory requirements, and operational processes, typically supported by a degree in finance, business, or a related field. Familiarity with risk assessment tools, data analytics platforms, and certifications such as FRM or CRM is highly valued. Strong leadership, analytical thinking, and effective communication are essential soft skills for guiding teams and influencing stakeholders. These competencies are crucial for identifying, assessing, and mitigating risks that could impact organizational objectives and regulatory compliance.

Is a director higher than a CEO?

A CEO (Chief Executive Officer) is typically the highest-ranking executive in a company, responsible for overall strategic direction and decision-making. A director, including a Director of Operational Risk, usually reports to the CEO and oversees specific departments or functions. Therefore, the CEO holds a higher position than a director within an organizational hierarchy.

What is the meaning of a director?

A director is a senior leadership role responsible for overseeing a specific department or function within an organization, such as operational risk. They develop strategies, manage teams, and ensure compliance with policies and regulations, often requiring leadership skills and industry knowledge.

What is the role of the director?

A Director of Operational Risk is responsible for identifying, assessing, and managing risks that could impact an organization's operations. They develop risk management strategies, implement policies, and oversee compliance to ensure operational resilience. Strong analytical skills and knowledge of industry regulations are essential for this role.
What are popular job titles related to Director Operational Risk jobs in Calgary, AB? For Director Operational Risk jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Director Operational Risk jobs in Calgary, AB look for? The top searched job categories for Director Operational Risk jobs in Calgary, AB are:
Director Operational Risk jobs near you
Director, Account Management (Canada Remote)

Director, Account Management (Canada Remote)

JETNET LLC

Calgary, AB • On-site, Remote

CA$135K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 13 days ago

Job description

“As JETNET continues to grow, delivering an exceptional customer experience is more important than ever. This role is pivotal to strengthening retention, driving customer value, and creating scalable programs that help our customers succeed across every stage of their journey with us.” ~ Devin Golden, Chief Revenue Officer

JETNET is seeking a strategic and customer-focused Director, Account Management to lead and evolve our post-sale revenue strategy across JETNET, WINGX, ADSBx, and JetTrack. This newly created leadership role will play a critical part in strengthening customer retention, accelerating onboarding success, expanding cross-sell opportunities, and building scalable customer engagement programs.

Reporting directly to the Chief Revenue Officer, you’ll partner closely with leadership across revenue, product, data, and operations teams to create a best-in-class customer success infrastructure that drives measurable business impact. This is an exciting opportunity for a proven leader who thrives at the intersection of strategy, operational execution, and customer relationship management.

Key Responsibilities:

  • Lead and improve customer retention and renewal performance across all business units
  • Build and operationalize scalable onboarding and customer success programs
  • Develop proactive customer health monitoring and at-risk intervention strategies
  • Serve as a senior escalation point for key customer accounts and renewal challenges
  • Design and execute cross-sell initiatives for WINGX and ADSBx aligned with company growth objectives
  • Establish standardized account management playbooks, processes, and operating cadences
  • Partner with Revenue Operations to enhance reporting, forecasting, and customer analytics
  • Develop customer education programs including webinars, training resources, and self-service tools
  • Drive improvements in customer adoption, engagement, and time-to-value metrics
  • Collaborate cross-functionally with product, revenue, and business unit leaders to improve customer experience and long-term value realization

What We’re Looking For:

  • 7+ years of experience in account management, customer success, or post-sale revenue leadership roles
  • Minimum 3 years of leadership experience managing teams or strategic customer programs
  • Proven success improving customer retention through scalable operational initiatives
  • Experience working across multiple product lines or business units preferred
  • Strong background in B2B SaaS, data, information services, or subscription-based businesses
  • Exceptional communication and executive-level customer relationship skills
  • Strong analytical mindset with the ability to use data to drive strategic decisions
  • Experience building customer success infrastructure, onboarding programs, and engagement frameworks
  • Collaborative leadership style with the ability to influence cross-functional stakeholders
  • Curiosity and enthusiasm for the business aviation industry

Location:

Open to applicants in Canada with current legal authorization to work without sponsorship.

Salary:

$135,000 + incentive

Why Join Us?

At JETNET, you’ll be part of an innovative company that stands at the forefront of aviation data solutions with a sterling reputation in the industry.

Benefits That Support Your Well-Being:

Remote Work Flexibility: Enjoy a balanced work-life arrangement with remote flexibility, empowering you to deliver your best work from home.

Comprehensive Paid Time Off: We understand the value of rest and recharge, so we offer competitive PTO to support a healthy work-life balance.

Comprehensive Benefits Coverage: With health, dental, and vision benefits, we prioritize your well-being so you can focus on making an impact.

Ready to take flight with us? Apply today and become a part of the JETNET Team!

Apply