Director Operational Risk Management Jobs in Texas

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
As an Executive Director Technology Development Risk Lead in Technology and Cybersecurity Operational Risk Management, you form an independent view of whether the controls over software delivery still hold now that a large share of code is written by artificial intelligence agents. You will use data-first approaches to show what is actually happening across the engineering estate, challenge the first line on what that data reveals, and report a position that senior management and regulators can rely on. You will do this as an individual contributor, close enough to the technology to stay credible with the engineers you challenge.
Your role offers the opportunity to join the Tech and Cyber Operational Risk Management team, responsible for the successful implementation and execution of the Compliance, Conduct, and Operational Risk framework within JPMorgan. You will provide Second Line of Defense challenge and oversight to our technology and cybersecurity partners. We are looking for someone who has built software and can hold their own with the engineers they challenge, and who will raise the analytical bar of the people around them without managing them.
Job Responsibilities:

• Perform independent risk assessments of the controls governing how software is planned, written, reviewed, tested, and released, using data-first approaches and advanced analytics.
• Challenge the first line on the control model applied to artificial intelligence coding assistants and agentic development tooling, covering human review of generated code, attribution of authorship, and the audit trail behind every change.
• Evaluate the entitlements and credentials granted to development tooling and autonomous agents, and whether access controls still hold when a machine rather than a person initiates a change.
• Assess whether observability and telemetry across the engineering estate is sufficient to detect data loss, misuse, and unexpected agent behaviour.
• Utilize Python and SQL to analyze large engineering data sets, and build dashboards and reports that make development risk visible to senior management.
• Define and test statistical hypotheses to identify thematic risks in software delivery from key risk indicator and key performance indicator performance.
• Develop and maintain the annual oversight plan for this domain, and report an independent view to senior management, control committees, internal audit, and regulators.
• Assess the prioritization and treatment of control findings, and monitor first line remediation to closure.
• Coach and develop junior data scientists and risk professionals, raising the analytical bar of the function.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree in Computer Science, Computer Engineering, Information Security, or a related field, or equivalent experience.
• 15 years of experience in technology risk, technology audit, software engineering, or application security within financial services.
• Hands-on software development experience in Python.
• Experience querying and analyzing data in SQL.
• Hands-on experience with the software delivery toolchain, including source control, continuous integration and delivery pipelines, and automated testing.
• Experience assessing or testing technology controls such as change management, access management, or secure software development.
• Experience with data visualization and reporting tools such as Tableau or AWS QuickSight.
• Experience presenting technology risk findings to senior management.
• Experience coaching or developing junior technical colleagues.

Preferred Qualifications, Capabilities, and Skills:

• Hands-on experience with artificial intelligence coding assistants or agentic development tooling in a professional software delivery setting.
• Experience with large language models, including prompt design and evaluation of model output.
• Experience with observability and monitoring platforms such as Splunk, Datadog, or Dynatrace.
• Experience with cloud platforms, container orchestration, or infrastructure as code.
• A professional certification such as CISA, CISM, CISSP, or CRISC.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.