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Director Of Services Jobs (NOW HIRING)

WorldVenture

Director of Paraclete Services

Englewood, CO · On-site

$80K - $85K/yr

Lead, supervise, and develop the Paraclete Services team. * Advise, collaborate, and support VP of Global Initiatives, Global Directors, and field teams on member care matters. * Consult with ...

Emerson

Director of Lifecycle Services

Houston, TX

The Director of Lifecycle Services & Training is your next opportunity! This is a strategic leadership position responsible for the growth, profitability, and operational excellence of the after ...

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How much do director of services jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director of services in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of services, and why are they important?

To thrive as a Director of Services, you need strong leadership, organizational management, and strategic planning skills, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with project management tools, CRM systems, and industry-specific software is common, along with certifications like PMP or ITIL where applicable. Exceptional communication, problem-solving, and team-building abilities help you foster collaboration and drive service excellence. These skills ensure effective oversight of service operations, customer satisfaction, and organizational growth.

What does a director of services do?

A Director of Services is responsible for overseeing the delivery of services within an organization, ensuring that operations run efficiently and meet client expectations. They manage teams, develop service strategies, and work to improve processes and customer satisfaction. Additionally, they often collaborate with other departments, set performance goals, and handle budgeting and resource allocation. Their role is crucial in maintaining high service standards and supporting the organization’s overall mission.

What is the difference between Director Of Services vs Customer Service Manager?

AspectDirector Of ServicesCustomer Service Manager
Required CredentialsBachelor's degree, leadership experience, industry-specific certificationsBachelor's degree, customer service experience, leadership skills
Work EnvironmentOversees multiple teams, strategic planning, high-level decision makingManages customer service team, handles customer issues, implements service policies
Employer & Industry UsageUsed in service-oriented industries like healthcare, tech, and consultingCommon across retail, hospitality, and corporate sectors
Comparison FocusStrategic leadership and overall service deliveryCustomer interaction and team management

The Director Of Services typically holds a higher-level, strategic role overseeing multiple teams and service operations, while the Customer Service Manager focuses on managing customer interactions and team performance. Both roles require leadership skills and industry knowledge, but their scope and responsibilities differ significantly.

How does a director of services typically collaborate with other departments to ensure client satisfaction?

A Director of Services frequently partners with sales, product development, and customer support teams to deliver a seamless client experience. By coordinating with these departments, the Director ensures that service delivery aligns with client expectations and organizational standards. Regular cross-functional meetings and client feedback sessions are common, allowing for quick resolution of issues and continuous improvement. This collaborative approach helps drive client retention and long-term business success.
More about Director Of Services jobs
What cities are hiring for Director Of Services jobs? Cities with the most Director Of Services job openings:
What are the most commonly searched types of Of Services jobs? The most popular types of Of Services jobs are:
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What states have the most Director Of Services jobs? States with the most job openings for Director Of Services jobs include:
Director Of Services jobs near you
Infographic showing various Director Of Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.

Director of Paraclete Services

WorldVenture

Englewood, CO • On-site

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 18 days ago

Job description

Paraclete Services Mission Statement:
As part of WorldVenture, the Paraclete Services team provides holistic member care to global workers and their children to encourage, support, equip, restore, and advocate for their sustainability in ministry.
Position Summary:
The Director serves as WorldVenture's lead spokesperson for member care and oversees Paraclete Services. This role leads and develops the team, establishes and communicates member care standards and best practices, and collaborates with leaders and global workers to support the emotional, spiritual, and relational health needed for sustainable ministry.
Position Responsibilities:
  • Lead, supervise, and develop the Paraclete Services team.
  • Advise, collaborate, and support VP of Global Initiatives, Global Directors, and field teams on member care matters.
  • Consult with personnel who support appointees and global workers.
  • Provide consultation to global workers for coaching, debriefing, and personal development.
  • Lead and collaborate in the development of regional member care strategies and initiatives.
  • Participate in appointee interviews and deployment clearance processes.
  • Develop policies and procedures related to mental health crises and critical incidents affecting global workers.
  • Advocate across departments for the care and well-being of global workers.
  • Participate in global conferences, training events, seminars, counseling, and debriefs.
  • Collaborate with Training, HR, and Global Mentoring leaders to strengthen holistic care and development across the organization.
  • Support Paraclete staff in their ministries of licensed counseling, pastoral counseling, spiritual directing, TCK care, educational coaching, and life coaching ministries.
  • Build and maintain relationships with external subject matter experts for consultation services.

Administrative:
  • Lead planning for Home Assignment Debrief events in partnership with key stakeholders.
  • Assign member care responsibilities across Paraclete Services staff.
  • Prepare and manage the annual department budget.
  • Ensure legal and regulatory compliance for clinical and member care practices, including oversight of the EHR platform.
  • Maintain licensing, documentation, and ethical standards in accordance with ACA and HIPAA requirements.
  • Maintain the working relationship and MOU between WorldVenture and StuMo.

Essential Knowledge, Skills and Abilities:
  • Ability to apply biblical and theological understanding in practical ministry settings.
  • Broad understanding of member care disciplines and their integration within a missions organization.
  • Cross-cultural ministry experience outside North America.
  • Ability to address difficult situations with sound judgment and follow-through.
  • Strong organizational, delegation, and project management skills.
  • Ability to make timely, data-informed decisions.
  • Initiative, creativity, and flexibility in the management of work responsibilities and team leadership.
  • Conflict management and strong oral and written communication skills.
  • Proficiency with Microsoft 365, related applications, and video conferencing tools.

Personal Qualifications:
  • Demonstrated personal relationship with God and commitment to global ministry.
  • Christian character aligned with WorldVenture's values.
  • Affirmation of the WorldVenture Doctrinal Statement, Code of Conduct Policy, Human Sexuality Policy, and Child Safety Policy.
  • Strong commitment to WorldVenture's mission and ministries.
  • Demonstrated calling and gifting in member care.
  • Respect for people from diverse cultures and national backgrounds.
  • Warm, trustworthy, service-oriented, and relationally mature.
  • Able to lead by influence, work collaboratively, and remain teachable.
  • Visionary, adaptable, and passionate about holistic member care.
  • Comfortable navigating ambiguity and change.

Education or Formal Training:
  • Master's degree from an accredited institution, preferably in counseling or marriage and family therapy.
  • Licensed or license-eligible clinical mental health professional (LPC, LMFT, LCSW, or LP) in Colorado.
  • Minimum of five years of counseling experience.

Work Environment/Physical Activities:
  • Office-based work
  • Domestic and international travel as needed for conferences, training, and crisis response.
  • Remote workers must travel to Colorado 5-8 times per year for headquarters leadership gatherings and worker events.

Benefits:
Medical, dental, and vision insurance; life insurance; long-term disability; flexible spending account; and Aflac options.
Vacation, sick leave, bereavement, jury duty, Spiritual Retreat days, and 11 holidays.
Job descriptions are not intended, and should not be construed, to be exhaustive lists of responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair pay decisions.
Pay Range: $80,000 - $85,000 per year

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