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Director Of Operations Jobs in Seattle, WA (NOW HIRING)

ASTI PDX LLC

Director of Operations

Seattle, WA

The Director of Operations is an effective change leader who spurs the enthusiasm and buy-in of others and who plans and directs operations within the business to support the Key Performance ...

ASTI PDX LLC

Director of Operations

Seattle, WA

The Director of Operations is an effective change leader who spurs the enthusiasm and buy-in of others and who plans and directs operations within the business to support the Key Performance ...

Chick-fil-A

Director of Operations

Maple Valley, WA · On-site

$25 - $27/hr

This Director of Operations role is a senior leadership position with full responsibility for restaurant performance. You will lead leaders, own results, and drive operational excellence across all ...

11 Residential

Director of Operations

Kirkland, WA · On-site

$155K - $170K/yr

Position Summary The Director of Operations is the leader responsible for aligning and optimizing critical support functions that enable site teams to succeed including Software Systems, Marketing ...

11 Residential

Director of Operations

Kirkland, WA · On-site

Position Summary The Director of Operations is the leader responsible for aligning and optimizing critical support functions that enable site teams to succeed including Software Systems, Marketing ...

Jagger

Senior Director of Operations

Seattle, WA · On-site

SR Director / VP of Operations - Deep Tech We are partnered with a high-conviction deep tech company building at the frontier of AI infrastructure. This is the company's first dedicated senior ...

Uw

Director of Operations, Men's Rowing

Seattle, WA

$80K/yr

About this Opportunity The Director of Operations reports to the Head Men's Rowing Coach and provides operational support to the Men's Rowing program. Key Responsibilities Administrative Duties and ...

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Director Of Operations information

See Seattle, WA salary details

$38.7K

$122.6K

$204.4K

How much do director of operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director of operations in Seattle, WA is $122,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,000.00 and $154,300.00 per year, depending on experience, location, and employer.

What does a director of operations do?

A Director of Operations oversees the daily activities of a company or organization, ensuring that business processes run efficiently and effectively. They are responsible for implementing policies, managing budgets, optimizing workflows, and coordinating between departments to achieve organizational goals. This role often involves strategic planning, problem-solving, and leading teams to improve productivity and profitability. Directors of Operations play a key part in shaping company culture and driving operational excellence.

What is a director of operations?

The director of operations of a company focuses on the day-to-day functions of a team or department, ensuring that they complete projects in a timely fashion. Working under the order of superior officers in the company, you delegate tasks and responsibilities to the best-suited employees in the department. You also make sure to inform your superiors of the project's status and your ongoing strategy. In addition to your employee management duties, you also focus on the efficiency of the work in regards to financial expenditures. You also evaluate employee performance, including upper management.

What are the key skills and qualifications needed to thrive as a director of operations?

To thrive as a Director of Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like Six Sigma or PMP is often expected. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive organizational efficiency. These competencies are crucial for ensuring seamless business operations, meeting organizational goals, and fostering continuous improvement.

What are some common challenges faced by directors of operations when leading cross-functional teams?

Directors of Operations often encounter challenges such as aligning different departmental goals, managing communication gaps, and balancing competing priorities among team members. Successfully addressing these issues requires strong leadership, clear communication, and the ability to foster collaboration across diverse teams. Directors must also be adept at conflict resolution and change management to ensure that operational objectives are met efficiently while maintaining a positive team dynamic.

Is a director of operations a high position?

A director of operations is a senior management role responsible for overseeing daily business activities, implementing strategies, and ensuring organizational efficiency. It is considered a high-level position often reporting to executives like the CEO or COO, and typically requires extensive experience and leadership skills.

What does a director of operations typically make?

A director of operations typically earns a salary ranging from $80,000 to over $150,000 annually, depending on the industry, company size, and location. They often receive additional compensation such as bonuses, profit sharing, or benefits, and are responsible for overseeing daily business activities, strategic planning, and team management.
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Director Of Operations jobs near you
Infographic showing various Director Of Operations job openings in Seattle, WA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $122,612 per year, or $58.9 per hour.

Director of Operations

City Wide Facility Solutions

Kent, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Director of Operations
OBJECTIVE
This position is responsible for overseeing the operations and delivery of building-maintenance solutions (both janitorial and non-janitorial) provided to clients. The role leads an assigned team of Facility Services Managers (FSMs), manages client relationships, ensures service quality, and drives overall client satisfaction and growth.
The Director of Operations will maintain direct accountability for their assigned FSM team and portfolio of clients while working collaboratively with the other Director of Operations to provide consistent leadership, direction, standards, and execution across the Operations Department. Both Directors are expected to operate as one leadership team, supporting one another and ensuring alignment across the organization while maintaining clear ownership of their respective teams.
The position is accountable for achieving annual business objectives, meeting budget expectations, and maintaining adequate workforce levels.
ESSENTIAL FUNCTIONS
  • Effectively manage, develop, and lead an assigned team of Facility Services Managers (FSMs) who support assigned clients.
  • Work collaboratively with the other Director of Operations to ensure alignment, consistency, and execution of company-wide operational priorities, processes, service standards, and departmental objectives.
  • Maintain clear ownership and accountability for the performance, development, and results of assigned FSMs while supporting the overall success of the Operations Department.
  • Partner with the other Director of Operations and company leadership to address operational challenges, allocate resources when necessary, share best practices, and support broader organizational initiatives.
  • Achieve annual revenue and profit targets, manage expenses, oversee Independent Contractor (IC) margins, monitor temporary labor (if applicable), and ensure overall operational financial performance.
  • Identify, hire, and train operational employees, including FSMs and ACMs, in coordination with operational leadership and company hiring processes.
  • Meet or exceed annual revenue growth goals.
  • Maintain positive client relationships and achieve client retention rates above 90%.
  • Build and maintain strong, professional relationships with vendors and Independent Contractors.
  • Ensure ICs remain compliant with all requirements and consistently meet each client's defined scope of work.
  • Promote and drive cross-selling opportunities in partnership with the sales team, including expansion into non-janitorial services.
  • Participate in all new client launches for the full duration of the onboarding process.
  • Ensure building inspections are completed, followed up on, and accurately documented within the CRM.
  • Drive people development, including completion of 90-day reviews, Level 5 meetings, and annual performance reviews for assigned operational employees.
  • Conduct weekly field work with all assigned FSMs and serve as backfill for FSM duties as needed.
  • Support the other Director of Operations and broader Operations Department when business needs require additional leadership coverage, problem-solving, or operational support.
  • Conduct ride a longs with assigned FSMs a minimum of 3 days per week.
  • Perform additional operational duties as needed.

MEASUREMENTS (ANNUAL)
This position is responsible for the following performance metrics, which should align with the scorecard:
  • Achieve all annualized revenue targets annually.
  • Maintain client retention of 90% or higher.
  • Demonstrate effective collaboration with the other Director of Operations and company leadership to ensure consistent execution of departmental priorities and operational standards.

Requirements
PHYSICAL REQUIREMENTS
This role requires frequent sitting, bending, standing, and walking. Must be able to lift up to 75 pounds.
This job description includes essential duties and responsibilities but is not an exhaustive list of all tasks or requirements. Additional duties may be assigned as necessary. This document does not constitute a contract of employment, and the organization reserves the right to adjust the job description as needed.
Requirements
  • Bachelor's degree or equivalent work experience.
  • 5+ years of management experience in operations and account management.
  • Proficiency with Microsoft Office Suite.
  • Working knowledge of Customer Relationship Management (CRM) systems.
  • Experience developing and managing departmental budgets.
  • Ability to build effective relationships with customers and internal teams.
  • Demonstrated ability to work collaboratively with peer leaders while maintaining accountability for an assigned team and area of responsibility.
  • Excellent written and verbal communication skills with the ability to influence others.
  • Strong problem-solving and decision-making abilities.
  • Demonstrated ability to coach, develop, and lead others.

Benefits
  • On target earning $155,000 - $185,000
  • Uncapped commissions
  • Protected territory
  • Expense/entertainment account
  • Vehicle reimbursement
  • Mentorship by company leadership
  • Annual Circle of Excellence Club trips for top performers
  • Company issued laptop and iPhone
  • Paid time off (in addition to 8 paid holidays)
  • 401k - 4% company match
  • Health/Dental/Vision insurance

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