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Director Of Operations General Manager Jobs in Indiana

Tria Company LLC

Director of Operations

South Bend, IN · On-site

... Managers and General Managers • Drive operational excellence and guest satisfaction across all restaurants • Improve financial performance and profitability • Ensure execution of brand ...

Tria Company LLC

Director of Operations

Fort Wayne, IN · On-site

... Managers and General Managers • Drive operational excellence and guest satisfaction across all restaurants • Improve financial performance and profitability • Ensure execution of brand ...

ZMC Hotels

Director of Operations (DOO)

Bloomington, IN · On-site

Director of Operations The DOO runs the hotel in the General Manager's absence. You will assist department heads and managers, inspire employees, and engage with guests all while running an efficient ...

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Director Of Operations General Manager information

What does a director of operations general manager do?

A Director of Operations General Manager is responsible for overseeing the daily operations of a company or organization. Their duties typically include managing staff, developing operational policies, optimizing processes, and ensuring that business goals are met efficiently. They often collaborate with other executives to create strategic plans and monitor budgets, performance, and productivity. This role is crucial for streamlining workflows and ensuring that operations align with the organization's overall objectives.

How does a director of operations general manager balance strategic planning with day-to-day operational oversight?

A Director of Operations or General Manager often divides their time between long-term strategic initiatives and managing daily workflows. This role requires setting clear goals, delegating operational tasks to department leads, and regularly reviewing performance metrics to ensure alignment with company objectives. Balancing both aspects involves frequent communication with team members, prioritizing urgent issues without losing sight of broader business strategies, and fostering a collaborative environment where operational improvements can be implemented efficiently.

What are the key skills and qualifications needed to thrive as a director of operations general manager, and why are they important?

To thrive as a Director Of Operations General Manager, you need strong leadership, strategic planning abilities, and experience in operations management, often supported by a bachelor's or master's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and industry-specific certifications such as PMP or Six Sigma is highly valuable. Excellent communication, problem-solving, and team-building skills help drive performance and foster a positive work culture. These skills ensure efficient operations, effective team leadership, and the achievement of organizational goals in a competitive environment.

What is the difference between Director Of Operations General Manager vs Operations Manager?

AspectDirector Of Operations General ManagerOperations Manager
ResponsibilitiesOversees multiple departments, strategic planning, and overall company operationsManages daily operations within a specific department or area
CredentialsTypically requires a bachelor's degree, often an MBA, with extensive experienceUsually requires a bachelor's degree, with relevant experience in operations
Work EnvironmentExecutive-level, strategic, cross-departmental focusOperational, team management within specific units
Industry UsageCommon in large organizations across various industriesFound in organizations of all sizes, often in manufacturing, retail, or service sectors

The main difference between a Director Of Operations General Manager and an Operations Manager lies in scope and strategic involvement. The Director Of Operations General Manager holds a higher-level, company-wide role with a focus on strategy and cross-departmental oversight, while the Operations Manager concentrates on daily operational management within specific areas.

Is a director of operations higher than a general manager?

A Director of Operations typically holds a higher executive-level position than a General Manager, overseeing multiple departments or locations and setting strategic goals. General Managers usually focus on managing day-to-day operations within a specific area or facility. The hierarchy can vary by organization, but generally, the director role has broader responsibilities and authority.

What's the difference between a general manager and a director of operations?

A general manager oversees daily operations, staff management, and customer service within a specific business unit or location, focusing on overall performance. A director of operations typically has a broader strategic role, managing multiple departments or locations, developing policies, and ensuring operational efficiency across the organization. Both roles require leadership skills, but the director of operations often focuses more on long-term planning and process improvement.

What cities in Indiana are hiring for Director Of Operations General Manager jobs?

Cities in Indiana with the most Director Of Operations General Manager job openings:

Director Of Operations General Manager jobs near you

Director of Operations

Jeffersonville, IN • On-site

General Hotels Corporation
Traveler Accommodation • 51 - 200 employees
Learn more about General Hotels Corporationexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Key responsibilities

  • Conduct operational and brand standard training for staff.

  • Assist with hotel accounting, payroll, and review guest and ledger accounts to ensure timely clearance.

  • Perform administrative duties including onboarding, responding to guest billing inquiries, managing files, and supporting other department needs.

Job description

Director of Operations
We are currently seeking a Director of Operations at the Hilton Garden Inn in Jeffersonville, Indiana. The Director of Operations will provide operational, accounting, administration and human resource assistance to Department Leaders.
Responsibilities
  • Conduct operational and brand standard training.
  • Conduct employee onboarding.
  • Adhere to all Hilton and General Hotels Corp, policies, procedures, and regulations.
  • Participate in the manager on duty program—Covering MOD shifts as Needed.
  • Ability to assist with food and beverage and housekeeping duties as needed in order to ensure guest satisfaction.
  • Review guest ledger, AR ledger, and deposit ledger to ensure all items are cleared in a timely manner.
  • Assist with hotel accounting and payroll.
  • Prepare and submit month end reporting based on the timeline set by the management company.
  • Manage all accounts receivable accounts, including setting up new accounts, sending invoices, posting payments, and making collection calls.
  • Filing all HR and Accounting Files. (physical and digital)
  • Work with the sales department to bill groups accounts accurately and timely.
  • Respond to all guest billing enquiries in a timely manner.
  • Performing administration duties for the Homewood Suites Keystone at the Crossing: answering Phones, replying to emails professionally and timely, effectively communicating with all department and team members.
  • Completing special projects
  • Order office stationery and supplies
  • Maintain a filing system for data on customers and external partners
  • Distribute incoming and outgoing mail
Core Competencies
  • Ability to learn a variety of different hotel property management systems.
  • Must respond quickly to guest as well as internal requests and follow up to ensure satisfaction.
  • Must maintain a high degree of confidentiality
  • Solid knowledge of office procedures
  • Experience with office management software MS Office (MS Excel and MS Word, specifically)
  • Strong organization skills with a problem-solving attitude
  • Excellent written and verbal communication skills
  • Attention to detail
Benefits
  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance
  • Company Paid Telemedicine
  • Supplemental Life Insurance
  • 401(k) with company match
  • Earned Wage Access (“on demand pay”) through PayActiv
  • Hotel Room Discounts
  • Company Paid Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package
Our hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

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