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Director Of Network Operations Jobs in Chelsea, MA

Support the operation, maintenance, and troubleshooting of enterprise network infrastructure ... This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct ...

Support the operation, maintenance, and troubleshooting of enterprise network infrastructure ... This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct ...

... network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we ... Pet, Home, Auto insurance Director PTC Operations The Director PTC Operations will be responsible ...

The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning. - Be an ...

The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning. - Be an ...

... network. 2. Plant Leadership & Floor Operations Management * Direct Management of Plant Leadership ... Oversee the Plant Manager (who owns daily huddles, floor takt time, and direct shop supervision) to ...

Director of Operations

Andover, MA · On-site

$180 - $280/hr

... network. 2. Plant Leadership & Floor Operations Management * Direct Management of Plant Leadership ... Oversee the Plant Manager (who owns daily huddles, floor takt time, and direct shop supervision) to ...

Director of Operations

Andover, MA · On-site

$180 - $240/hr

... network. 2. Plant Leadership & Floor Operations Management * Direct Management of Plant Leadership ... Oversee the Plant Manager (who owns daily huddles, floor takt time, and direct shop supervision) to ...

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Director Of Network Operations information

See Chelsea, MA salary details

$36.9K

$117K

$195K

How much do director of network operations jobs pay per year?

As of Aug 27, 2026, the average yearly pay for director of network operations in Chelsea, MA is $117,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $147,200.00 per year, depending on experience, location, and employer.

What are some common challenges a director of network operations faces when managing large-scale network infrastructures?

Directors of Network Operations often encounter challenges related to maintaining network reliability and scalability, especially as organizations grow or adopt new technologies. Balancing the demands of uptime, security, and performance requires constant monitoring and quick decision-making. Additionally, managing cross-functional teams and aligning network strategies with business objectives can be complex, requiring strong communication and leadership skills. Staying updated with emerging technologies and regulatory requirements is also essential to ensure the network remains robust and compliant.

What are the key skills and qualifications needed to thrive as a director of network operations, and why are they important?

To thrive as a Director Of Network Operations, you need a deep understanding of network infrastructure, operations management, and a relevant bachelor's degree, often complemented by several years of leadership experience. Familiarity with network monitoring tools (like SolarWinds or Nagios), ITIL frameworks, and certifications such as CCNP or CISSP are typically required. Excellent leadership, strategic thinking, and communication skills are crucial for managing teams and collaborating with stakeholders. These capabilities are vital to ensure robust network performance, rapid issue resolution, and alignment with organizational goals.

What is the difference between Director Of Network Operations vs Network Manager?

AspectDirector Of Network OperationsNetwork Manager
ResponsibilitiesOversees overall network strategy, large-scale infrastructure, and cross-departmental coordinationManages daily network operations, troubleshooting, and team supervision
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like CCNP or CISSPOften requires similar certifications and experience in network management
Work EnvironmentStrategic planning, executive meetings, high-level decision makingOperational tasks, team management, technical problem-solving

The main difference is that the Director Of Network Operations focuses on strategic oversight and long-term planning, while the Network Manager handles daily network management and technical issues. Both roles require relevant certifications and experience, but their scope and focus differ significantly.

What does a director of network operations do?

A director of network operations oversees the planning, implementation, and management of an organization’s network infrastructure to ensure reliable and secure communication. They coordinate teams, develop policies, monitor network performance, and may use tools like network management software to optimize operations. Strong leadership, technical expertise, and certifications such as Cisco or CompTIA are often required.

What are popular job titles related to Director Of Network Operations jobs in Chelsea, MA?

For Director Of Network Operations jobs in Chelsea, MA, the most frequently searched job titles are:

What cities near Chelsea, MA are hiring for Director Of Network Operations jobs?

Cities near Chelsea, MA with the most Director Of Network Operations job openings:

Infographic showing various Director Of Network Operations job openings in Chelsea, MA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $117,007 per year, or $56.3 per hour.

Manager. Network Operations & UC Services

Boston College

Chestnut Hill, MA

$92K - $124K/yr

Full-time

Posted 27 days ago


Boston College rating

8.7

Company rating: 8.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

57th of 623 rated colleges and universities


Job description

The Manager, Network Operations & UC Engineering Services is a critical, high-impact "player-coach" leadership role responsible for steering Boston College's enterprise communications and edge networking infrastructure through a transformative period. Serving as a key strategic partner and "right hand" to the Director of Network Services, the Manager will initially provide hands-on technical oversight and mentorship for the Voice Services team following a major transition to a modern Unified Communications (UC) platform.
This role will lead the strategic convergence of the Voice Services and Network Operations teams into a single, unified network and communications engineering organization. The ideal candidate is a proactive operational leader with deep expertise in SIP/VoIP, strong enterprise networking fundamentals, and proven success in guiding teams through organizational change, skill uplift, and technology integration.

Strategic Leadership & Organizational Evolution:
- Strategic Partnership: Partner closely with the Director of Network Services to shape the long-term vision, operational roadmaps, and architectural standards for unified communications and network infrastructure.
- Team Convergence & Leadership: Lead the planned integration of the Voice Services and Network Operations teams into a unified engineering unit, fostering a culture of collaboration, cross-training, and continuous improvement.
- Personnel Management & Growth: Manage, mentor, and elevate individual contributors across voice and networking disciplines. Develop targeted professional growth plans to cross-skill voice engineers in modern edge networking and network engineers in VoIP/SIP architectures.
- Operational Excellence: Establish standard operating procedures, incident management escalation protocols, and performance metrics across the merged organization to ensure high availability and service delivery across all campus locations.

Core Technical Responsibilities

Unified Communications & Applications:
- Provide technical oversight for a complex enterprise communications architecture supporting 6,000+ endpoints, 120 emergency response systems, and high-volume call centers across multiple campuses.
- Direct the engineering and maintenance of the Cisco Unified Communications platform, including UCS, Call Manager (CUCM), Unity, CUBE gateways, WebEx Calling/Hybrid, Cisco Endpoints, and analog gateways.
- Manage inbound/outbound SIP trunking, carrier relationships, and call routing topologies.
- Oversee critical communications applications and integrations, including call center platforms (T-Metrics), public safety call recording (NICE), and E911 compliance platforms (Bandwidth Technology).
- Ensure seamless service integrations with enterprise identity and security systems (Microsoft AD/LDAP, Shibboleth, Duo).

Enterprise Network Engineering & Infrastructure
- Oversee the continuous operation, maintenance, and strategic expansion of Boston College's edge network across 400+ Network Rooms spanning 5 campuses.
- Provide high-level technical direction for enterprise switching infrastructure (800+ Extreme Networks devices) and campus-wide wireless networks (4,300+ Aruba Wireless Access Points).
- Lead network topology planning, hardware lifecycle management, provisioning standards, and edge-to-core connectivity strategies.
- Partner with network architecture leads to optimize network routing, VLAN configurations, quality of service for voice/video traffic, and security segmentation across wired and wireless environments.

Full-Time Equivalent Hiring Range: 127,950 to 159,950; salary commensurate with relevant experience. This is an onsite position.


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