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Director Of Content Operations Jobs in Delaware (NOW HIRING)

ICBD Holdings, LLC.

Director of Operations

New Castle, DE · On-site

$60 - $80/hr

Director of Operations - ABA Centers of Delaware Sewell, DE Compensation: 70,000 - 80,000 a year *Final compensation will be determined by a candidate's experience, background and education Who We ...

ICBD

Director of Operations

New Castle, DE · On-site

Director of Operations - ABA Centers of Delaware Sewell, DE Compensation: 70,000 - 80,000 a year *Final compensation will be determined by a candidate's experience, background and education Who We ...

ICBD

Director of Operations

New Castle, DE · On-site

Director of Operations - ABA Centers of Delaware Sewell, DE Compensation: 70,000 - 80,000 a year *Final compensation will be determined by a candidate's experience, background and education Who We ...

ICBD

Director of Operations

New Castle, DE · On-site

Director of Operations - ABA Centers of Delaware Sewell, DE Compensation: 70,000 - 80,000 a year *Final compensation will be determined by a candidate's experience, background and education Who We ...

ICBD

Director of Operations

New Castle, DE · On-site

$60 - $80/hr

Director of Operations - ABA Centers of Delaware Sewell, DE Compensation: 70,000 - 80,000 a year *Final compensation will be determined by a candidate's experience, background and education Who We ...

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Director Of Content Operations information

What does a director of content operations do?

A Director of Content Operations oversees the planning, production, and management of content across various platforms to ensure it aligns with organizational goals. They lead teams responsible for content creation, workflow optimization, and quality control, often collaborating with marketing, editorial, and technical departments. Their role involves developing strategies to streamline processes, implementing best practices, and using data to improve content performance. Ultimately, they ensure that all content meets brand standards, is delivered on time, and supports the overall business objectives.

What are the key skills and qualifications needed to thrive as a director of content operations, and why are they important?

To thrive as a Director Of Content Operations, you need expertise in content strategy, project management, and team leadership, often supported by a degree in communications, marketing, or a related field. Familiarity with content management systems (CMS), analytics tools, workflow automation platforms, and sometimes certifications like PMP are highly beneficial. Exceptional organizational skills, creative problem-solving, and the ability to communicate vision effectively help a candidate stand out. These skills ensure efficient content creation and delivery, align teams with business goals, and drive measurable impact across digital channels.

How does a director of content operations typically collaborate with other departments to ensure consistent brand messaging?

A Director of Content Operations works closely with marketing, product, and creative teams to align all content with the company’s brand voice and strategic goals. They often lead cross-functional meetings, set content guidelines, and implement workflows that facilitate smooth communication between departments. This collaboration helps ensure that campaigns and messaging are consistent across all channels and that content supports broader business objectives. Strong organizational and interpersonal skills are essential for managing these collaborative efforts effectively.

What is the difference between Director Of Content Operations vs Content Manager?

AspectDirector Of Content OperationsContent Manager
ResponsibilitiesOversees content strategy, manages teams, and aligns content with business goalsCreates, edits, and publishes content; manages content calendars
Required SkillsLeadership, strategic planning, content management systemsContent creation, editing, project management
ExperienceSenior content experience, often with managerial backgroundMid-level content experience, often with hands-on roles
Work EnvironmentStrategic, cross-departmental collaborationContent production and team coordination

The main difference is that the Director Of Content Operations focuses on strategic oversight and managing content teams, while the Content Manager handles day-to-day content creation and execution. The director role involves higher-level planning and cross-functional collaboration, whereas the content manager is more hands-on with content production.

What cities in Delaware are hiring for Director Of Content Operations jobs?

Cities in Delaware with the most Director Of Content Operations job openings:

Director Of Content Operations jobs near you

Executive Director of Corporate Websites

Wilmington, DE • On-site

JPMorgan Chase & Co
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Coexternal

Full-time

Medical, Retirement

Re-posted 2 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

78th of 176 rated banks

Job description

Are you a bold digital leader ready to shape how one of the world's most influential financial institutions shows up on the web? This is your opportunity to lead a high-impact enterprise team at the intersection of strategy, technology, and storytelling - driving the digital presence that millions of people experience every day.

As the Executive Director of Corporate Websites at JPMorganChase within the Corporate Technology organization, you will own the strategy, operations, and evolution of the firm's corporate web presence. You will lead a cross-functional team responsible for content production, platform operations, governance, stakeholder delivery, site health, analytics, and modernization across critical corporate website channels. Your work will directly shape how the firm communicates its brand, values, and business priorities to the world - at scale, with precision, and with measurable impact.

Job responsibilities

  • Define and execute the long-term strategy for JPMorganChase's corporate web presence, aligning platform capabilities, content operations, and stakeholder priorities to firm-wide business objectives
  • Lead and develop a high-performing, cross-functional team responsible for content production, platform operations, digital delivery, and operational governance across enterprise web channels
  • Oversee enterprise web content management platform operations, including component and template governance, publishing workflows, production support, and release management in partnership with technology teams
  • Drive governance frameworks for enterprise web publishing, including intake models, prioritization rules, quality assurance controls, release standards, and escalation paths across a complex stakeholder environment
  • Partner with technology, cybersecurity, and platform engineering teams to ensure site reliability, performance optimization, defect resolution, and production readiness across all corporate web properties
  • Champion digital best practices across accessibility, search engine optimization, site performance, analytics, user experience, and brand consistency to deliver high-quality, compliant web experiences
  • Establish and evolve analytics and performance reporting capabilities to measure content effectiveness, site health, and delivery outcomes - translating insights into actionable improvements
  • Lead the team through transformation initiatives, including workflow automation, process improvement, and adoption of AI-assisted delivery practices that accelerate production and improve quality
  • Communicate clearly and persuasively with senior executives and cross-functional stakeholders, presenting strategic recommendations, managing tradeoffs, and driving alignment across the organization
  • Manage competing priorities in a fast-paced environment while maintaining a high bar for quality, controls, and stakeholder confidence

Required qualifications, capabilities, and skills

  • Formal training or certification on Corporate Website / Digital Leadership concepts and 10+ years applied experience
  • Demonstrated experience leading corporate website, digital marketing, or enterprise content management teams within a large, complex organization
  • Hands-on or leadership experience with Adobe Experience Manager or a comparable enterprise content management / web content management platform
  • Proven ability to develop and implement governance frameworks for enterprise web publishing, including intake models, prioritization rules, release standards, quality assurance controls, and escalation processes
  • Strong understanding of digital analytics and performance reporting, with experience measuring content effectiveness and translating data into strategic decisions
  • Experience leading accessibility, search engine optimization, site performance, and content quality programs across large-scale web ecosystems
  • Demonstrated success improving delivery speed, reducing operational friction, strengthening controls, and increasing stakeholder satisfaction across digital production teams
  • Advanced executive communication and presentation skills, with a track record of influencing senior stakeholders and driving consensus across functions
  • Strong leadership and organizational skills, with experience mentoring senior teams and fostering a culture of accountability, innovation, and continuous improvement

Preferred qualifications, capabilities, and skills

  • Familiarity with AI-enabled content operations, workflow automation, digital production assistants, quality assurance tooling, and delivery acceleration practices
  • Experience building or scaling an internal agency-style operating model for digital content production, platform execution, and stakeholder service delivery
  • Background in financial services, regulated industries, or other complex enterprise environments where brand standards, compliance, and controls are central to digital delivery
  • Experience leading digital modernization programs, including platform migrations, headless or composable architecture transitions, or large-scale content re-platforming initiatives

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.

What JPMorgan Chase & Co. employees say

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