Job Summary:
oneworld Alliance is a global airline alliance comprising 16 leading airlines, dedicated to enhancing the flying experience for its customers. They are seeking a Digital Project Manager to lead multiple digital initiatives, ensuring effective communication and timely project delivery while managing various stakeholders.
Responsibilities:
• Establish project and program management best practices to deliver key digital and IT initiatives within the airline alliance:
• Translate business needs into viable delivery projects
• Create and manage project plans and schedules throughout the project lifecycle
• Collaborate with multiple stakeholders within the organization, both internal and external
• Collect, analyze and summarize information for project updates and trend reports
• Schedule and facilitate project and program meetings
• Communicate status, risks and escalations related to projects
• Ability to initiate, review and coordinate project change management
• Facilitate agile planning and workshops as required
• Collaborate on ideas and thinking through problems within and outside your team
Qualifications:
Required:
• At least five years’ relevant experience
• Experience with IT and Digital Services project and program management
• Experience in onboarding customers to a technology platform and managing integration projects
• Good understanding of airline IT systems
• Project Management certification required (PMP, 6 Sigma, or similar)
• Excellent relationship building and communication skills, with ability to facilitate constructive conversations across all levels of the organisation
• Commitment to delivering high-quality project and program management services
• Knowledgeable in launching new products and services
• Ability to support stakeholders through documentation, guidance, and mentoring
• Experience of working in a diverse team environment
• Strong planning and organizational skills
• Self-directed and able to meet deadlines with minimal supervision
• Ability to function with minimal administrative support
• Excellent team player who enjoys a fast-paced work environment and is comfortable with dynamic objectives in an evolving industry
• Comfortable taking direction and input from many stakeholders, understanding the role is in a central team which provides support throughout the alliance’s operational functions
• Capable of applying a disciplined and methodical approach to work in a complex matrix organizational structure
• Strategic thinker with the capability of simplifying and communicating complex concepts and situations
• Proven experience of working cross-culturally and cross-functionally
• Willingness and ability to travel up to 40% of the time
Company:
The oneworld Alliance brings together world-class airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific, Fiji Airways, Finnair, Hawaiian Airlines, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, and SriLankan Airlines, and more than 20 of their affiliates. Founded in 2007, the company is headquartered in New York, USA, with a team of 11-50 employees. The company is currently Early Stage.
