Director Manual Encoder Jobs (NOW HIRING)

Job Summary:
LanceSoft, Inc. is seeking a Support Engineering Support Integration Specialist 4 to work with Encode, Inc., a fully owned subsidiary. The role involves authoring and maintaining technical manuals for C-17 aircraft, collaborating with various teams to ensure compliance and accuracy, and managing multiple projects to meet contract requirements.
Responsibilities:
• Author, revise, and maintain C-17 flight manuals and supplements in response to customer requests, aircraft modifications, safety board recommendations, and regulatory changes.
• Collaborate with engineering, flight operations, and customer representatives to ensure technical accuracy and operational clarity.
• Serve as a subject matter expert for C-17 operational procedures and flight manual content.
• Support Foreign Military Sales (FMS) by developing and integrating flight manual content for international customers.
• Ensure all flight publications comply with military, program, and regulatory standards.
• Lead and participate in quality reviews, configuration control, and integration activities for flight manual updates.
• Manage and track multiple concurrent projects, ensuring timely delivery and adherence to contract requirements.
• Provide input to process improvements and new business pursuits related to technical publications.
• Advise management on technical data development, scheduling, and resource planning.
• Support digital transformation initiatives, including the transition to electronic/manuals and digital authoring tools.
• Direct and monitor extensive, specialized technical data development from the program level ensuring technical data is developed and delivered on schedule and in accordance with contract requirements.
• Provide expertise on processes to ensure technical manual data/procedures are documented and current.
• Direct program scheduling and reporting efforts and resolves complex issues.
• Advise management on the negotiation of contracts and develops summary estimates relevant to technical data development.
• Work with customers on complex pricing and scheduling issues.
• Coordinate information related to configuration changes that impact publication data.
• Lead new business pursuits and process improvements.
Qualifications:
Required:
• Bachelor’s degree or higher in Aviation, Aeronautical Science, Engineering, or a related technical field.
• Minimum 10 years of experience in aviation, with at least 5 years authoring, sustaining or managing flight manuals or technical publications.
• Experience as a pilot or flight crew member on military or large transport aircraft.
• Demonstrated knowledge of flight operations, aircraft systems, and regulatory requirements (e.g., S1000D, MIL-STD, MIL/FAA/ICAO Standards).
• Experience with flight manual authoring software and associated languages (e.g. XML, SGML, XPP, Arbortext, batch files, scripts etc.)
• Strong technical writing and editing skills, with attention to detail and clarity.
• Experience collaborating with cross-functional teams and external customers.
• This position requires the ability to obtain a US Security Clearance.
Preferred:
• Prior experience with C-17 or other military transport aircraft flight manuals.
• Proficiency with digital authoring tools (e.g. XML, SGML, XPP, Arbortext, batch files, scripts etc.)
• Experience with configuration management and version control systems.
• Familiarity with interactive electronic technical manuals (IETMs), electronic flight bag (EFB) solutions and digital publication delivery.
• Experience supporting Foreign Military Sales (FMS) or international customers.
• Project management experience, including scheduling, resource planning, and process improvement.
• Strong analytical, problem-solving, and communication skills.
• Experience with developing scripting, batch files, or automation for publication processes.
• Knowledge of Lean, Agile, or Six Sigma methodologies.
Company:
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. Founded in 2000, the company is headquartered in Herndon, USA, with a team of 5001-10000 employees. The company is currently Late Stage.