A Day in the Life:
The Senior Manager, Payments Engineering leads the engineering team responsible for the design, build, and operation of Hertz's payment systems and integrations. Scope includes card-present, card-not-present, alternative payment methods, tokenization, payment orchestration, fraud signals, and the integrations that move payment data into reconciliation, settlement, and the General Ledger.
This role owns delivery, quality, on-call, production stability, hiring, performance, and budget for the payments engineering team, and partners closely with the Solutions Architect, Product, Information Security, Risk, Finance, and Operations. Payments are mission-critical to Hertz revenue; this leader ensures the engineering organization behind them is capable, disciplined, and continuously improving.
What You'll Do:
- Lead, develop, and retain a team of Payments Engineers, plus QA / SDET roles supporting payments.
- Set team goals and OKRs, manage performance, coach, and conduct talent reviews and succession planning.
- Own engineering delivery for payment platforms, including throughput, quality, and predictability of releases.
- Partner with Product, the Solutions Architect, and Information Security to plan and execute the payments engineering roadmap.
- Lead engineering execution for major payment initiatives such as new gateway integrations, new payment methods, processor migrations, and fraud platform rollouts.
- Own production stability, on-call rotation, incident response, and post-incident review for payment systems.
- Drive measurable improvement in transaction success rate, latency, error budgets, and incident frequency.
- Own engineering accountability for PCI DSS compliance posture across payment systems.
- Partner with Internal Audit, the SOX PMO, and external auditors on payment-related controls and evidence.
- Manage vendor relationships at the engineering level for processors, gateways, fraud tools, and SI partners.
- Manage operating and project budget for the payments engineering team.
- Establish and uphold engineering practices including code review, secure coding, test automation, deployment safety, and observability standards.
- Partner with Reliability Engineering and Platform teams on resilience, scalability, and disaster recovery for payments.
- Maintain a healthy on-call experience and engineer well-being.
- Coordinate cross-functional readiness during peak periods including holidays, fleet repositioning windows, and major sales events.
- Publish a monthly engineering scorecard covering reliability, throughput, quality, security, and cost.
- Ensure compliance with all Corporate Policies and Procedures, PCI DSS, and SOX requirements.
What We're Looking For:
- Bachelor's Degree in Computer Science, Information Systems, Engineering, or related field. MBA or Master's preferred.
- 8+ years of software engineering experience, with 6+ years leading engineering teams.
- Direct experience leading a team, building and operating production payment systems.
- Hands-on knowledge of modern backend stacks (Java, Python, or similar) and event-driven / distributed architectures.
- Strong understanding of PCI DSS scope, tokenization, vaulting, and secure key management.
- Experience integrating with major payment gateways and processors such as Adyen, Cybersource, Stripe, Braintree, Worldpay, FIS, or ACI.
- Demonstrated track record managing on-call posture, incident response, and reliability metrics for high-volume systems.
- Experience managing vendor relationships and Statements of Work for payment platforms or SI partners.
- Strong executive communication; comfortable presenting to Directors and VPs.
- Effective project management, process planning, and implementation skills.
- Industry experience in transportation, hospitality, retail, or marketplace businesses is a plus.
- Familiarity with cloud-native deployment (AWS / Azure / GCP), Kubernetes, and CI/CD pipelines is a plus.
- Familiarity with Oracle Fusion AR, Cash Management, or enterprise reconciliation flows is a plus.
- Ability to collaborate with internal and external stakeholders across multiple functions and locations
- Ability to influence
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
- Ability to drive process and organizational change.
- Ability to motivate teams and keep a positive attitude in a fast-paced environment.
- Ability to work under minimal supervision with a goal-oriented mindset.
- Ability to see the big picture and leverage critical thinking and decision-making skills.
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability.
The starting salary is $140,000 with annual bonus and profit-sharing eligibility; actual salary will be determined based on years of relevant work experience.
What You'll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts -Theme Park Tickets, Gym Discounts & more
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
