Director Investment Operations Jobs in Silver Spring, MD

Role Summary

Investment Compliance is a dynamic team within Global Investment Operations. The team is responsible for ensuring adherence with a diverse set of requirements, including regulatory, prospectus, client-directed, internal investment, and operational restrictions for portfolios managed by T. Rowe Price.

We are seeking an experienced and proven leader to drive the evolution of our compliance function for the North America team, applying a technical lens combined with industry expertise in financial services and asset management. The ideal candidate will lead two functions within Investment Compliance, overseeing the Implementation and Monitoring teams. The Implementation team is responsible for the onboarding and continuous maintenance of new accounts and products by coding restrictions into the firm's order management system, Charles River (CRD). The Monitoring team plays a key role in the investment lifecycle by reviewing investment activity to ensure compliance with overnight and intraday alerts, interfacing directly with investment staff to resolve intraday exceptions, and supporting client and fund reporting.

The North America Investment Compliance leader will be responsible for driving departmental synergies and creating a continuous feedback loop between Implementation and Monitoring teams. The individual should possess experience overseeing both functions, including compliance coding knowledge in addition to experience managing relationships with Investment and Trading personnel. This role will drive change by integrating technology solutions, refining workflows, and evolving our operational compliance practices to support firm growth.

Responsibilities

• Leadership & Team Management: Direct, mentor, and develop a team of associates focused on supporting the North America region (United States and Canadian portfolios). Foster a culture of accountability, collaboration, and continuous improvement. Develop and enhance procedures to reflect evolving changes to internal workflows or regulatory standards.
• Strategy & Execution: Together with the Global Head of Investment Compliance, set the vision and strategic direction for the Implementation and Monitoring functions and lead initiatives to execute on enhancing operational efficiency. Maintain and expand knowledge of emerging industry trends or technologies, assessing and adopting best practice to ensure optimal effectiveness of our compliance program.
• Cross-Functional Stakeholder Management: Collaborate with diverse stakeholders including Investment, Trading, Client Services, Audit, Legal, and Operations leadership to manage and extend an integrated compliance program across the firm. Comfortable with front office interactions and able to communicate effectively, understanding investment strategy alongside investment permissibility. Serve as a trusted liaison and escalation point for senior stakeholders, ensuring a seamless flow of information and rapid response to potential issues.
• Investment Compliance Expertise: Demonstrates deep understanding and practical application of compliance coding and exposure to guidelines across a broad range of investment products, asset classes, and regulatory jurisdictions. Experience leading the design and implementation of pre- and pos-trade compliance rules in addition to ongoing monitoring of investment activity to ensure timely escalation and resolution of exceptions.
• Workflow & System Improvement: Continuously evaluates internal workflows and develops a roadmap to improve coding best practices, system integrations, and data pipelines to increase the accuracy and speed of compliance monitoring. Identify emerging risks and implement technical solutions to mitigate compliance vulnerabilities. Utilizes empirical data to drive compliance decisions, supporting a data-drive compliance strategy. Champions technical innovation to drive automation and reduction of manual workflows.

Process Improvement:

• Continuously seeks opportunities to enhance efficiency: Actively identifies process improvement opportunities and develops a strategy to execute.
• Champions risk reduction: Reduces risk by looking for opportunities to make the compliance monitoring process more accurate, concise, and efficient.
• Drives automation and innovation: Recommends and implements solutions to automate manual rules, integrate new compliance functionality or data resulting from system upgrades.
• Fosters knowledge sharing and collaboration: Develops deep expertise in the Charles River system, or other investment compliance monitoring system(s), and proactively shares knowledge to significantly increase depth of knowledge for their associates.
• Challenges the status quo: Critically evaluates existing policies and procedures and practices to propose innovative solutions to enhance effectiveness and address emerging challenges.
• Contributes to rule optimization: Actively monitors compliance alerts to identify trends and areas for improvement in the rule library ensuring it remains relevant and effective.
• Assesses the impact of change: Evaluates the implications of regulatory changes, new investment strategies, products and derivative instruments on compliance processes and contributes to the development of impactful solutions.

Qualifications

Required:

• Bachelor's degree or the equivalent combination of education and relevant experience AND
• 12+ years of total relevant work experience and 5+ years of management experience

Preferred:

• Experience with trading/IBOR/OMS systems and familiarity with Charles River, Aladdin, or comparable platform. Understanding of Service as a Software (SaaS) platforms preferred.
• Strong understanding of relevant regulatory regimes and global jurisdictions (e.g., SEC, FCA, UCITS, MiFID, etc.)
• Demonstrated proficiency with hands-on knowledge of coding and scripting within compliance systems.
• Experience navigating relational databases to support compliance monitoring and reporting, including familiarity with querying and analyzing data using SQL or other data extraction language. Ability to translate data into actionable insights.
• Deep understanding of trade lifecycle, including portfolio management, trading, and operations (Middle Office), and data workflows
• Broad and varied understanding of investment security types (e.g. equity, fixed income, securitized products, derivatives, ETFs, etc.) in addition to security reference data
• Experience with strategic planning including development of reports or insights to senior management, leveraging metrics and data-driven insights to enhance our risk framework.
• Strong customer service orientation and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders to lead cross-functional teams effectively.
• Ability to adapt and thrive in a dynamic environment with evolving priorities and compressed timelines.
• Ability to attract, advance, and retain top talent.

FINRA Requirements:

FINRA licenses are not required and will not be supported for this role.

Work Flexibility:

This role is eligible for hybrid work, with up to one day per week from home.