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Director Biotech Technical Writer Jobs (NOW HIRING)

... direct impact on feature adoption and support volume, and use those findings to prioritize what you ... Required : • 5+ years technical writing experience in B2B SaaS or technical products • Proven ...

Technical Writer Location: Columbia, SC Duration: 12+ months Client ... Direct Client Essential Responsibilities Write and edit documentation such as: application-specific ...

Technical Writer Department: Product & Strategy Reports to ... Director, Product Content & Digital Adoption Location: Austin, TX (Hybrid Required) Overview At ...

Technical Writer Location : Durham, NC Duration : 6 months Client ... Direct Client Scope of work: NC-DIT seeks to modernize its services, in the areas of network ...

... direct placement services to global 2000 corporations. For consultants and employees, Collabera ... A Fortune 500 manufacturing giant looking urgently for Technical Writer who write technical ...

Description Overview We are seeking a technically curious, self-directed Technical Writer to create clear, practical documentation for customers, field teams, and internal stakeholders. This role ...

... direct impact on feature adoption and support volume, and use those findings to prioritize what you ... Required : • 5+ years technical writing experience in B2B SaaS or technical products • Proven ...

Support continuous improvement by identifying gaps and proposing process enhancements Required Qualifications: * 3+ years of direct technical writing experience (Bachelor s degree highly preferred)

Technical writer with experience writing and delivering documentation for network hardware end ... Address content gaps, act on internal and direct customer feedback, and promote continuous ...

Technical Writer Location: 445 12th Street SW, Washington, D.C. Duration: 12 Months General ... As directed by the COR, the contractor shall edit, standardize, or make changes to material ...

Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore ... Specialist/Technical Writer Location: Lake Forest, IL Duration: 4 months Description: Primary ...

Under the direction of the Director of Marketing & National Accounts, the Technical Writer will be primarily responsible for developing high-quality technical documentation across multiple ...

... direct impact on feature adoption and support volume, and use those findings to prioritize what you ... Required : • 5+ years technical writing experience in B2B SaaS or technical products • Proven ...

Fluid technical writing and editing skills, including the use of AP Style and/ or government agency directed style guides. * Ability to work with technical cyber analysts to evaluate material and ...

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How much do director biotech technical writer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for director biotech technical writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.
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Technical Writer

Technical Writer

Koch

Orlando, FL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Summary:
Koch is a company that operates the U.S. Short Code Registry, and they are seeking a hands-on technical writer to build a customer-facing knowledge base. The role involves organizing existing documentation, creating user guides, and developing enablement programs to enhance user experience and content discoverability.
Responsibilities:
• Organize and build a searchable Zendesk knowledge base from existing documentation
• Write user guides, FAQs, troubleshooting docs, and training materials
• Learn our Registry platform through hands-on exploration and SME interviews
• Apply information design principles to structure content for discoverability
• Develop enablement programs: video tutorials, webinars, and certification content
• Create case studies and success stories that demonstrate real platform outcomes
• Write release notes, feature announcements, and migration guides for new launches
• Collaborate with our Business Analyst to build and optimize Pendo in-app guides — tooltips, walkthroughs, and contextual help at critical user moments
• Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
• Maintain and evolve documentation as the platform grows
Qualifications:
Required:
• 5+ years technical writing experience in B2B SaaS or technical products
• Proven track record building customer-facing knowledge bases and enablement programs
• Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
• Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
• Information design instincts - you create logical hierarchies, not just documents
• Data-informed mindset, you use analytics to prioritize content and measure impact
Preferred:
• Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
• Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
• Background in telecom, mobile messaging, or infrastructure products
• Proven ability to write compelling case studies and customer success stories
• Knowledge of WCAG accessibility guidelines and inclusive documentation practices
• Experience working in Agile development teams and sprint cadences
• Comfortable and effective using AI-assisted writing tools to accelerate content production responsibly
• Familiarity with WordPress or similar CMS for managing public-facing docs
Company:
Based in Wichita, Kansas, Koch is one of the largest private companies in America. Founded in 1940, the company is headquartered in Wichita, USA, with a team of 10001+ employees. The company is currently Late Stage.