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Direct Remote Claims Adjuster Jobs in Washington

Manage litigation cases including controlling/directing outside attorneys, assisting in discovery ... Remote positions. Marriott International is the world's largest hotel company, with more brands ...

Manage litigation cases including controlling/directing outside attorneys, assisting in discovery ... Remote positions. Marriott International is the world's largest hotel company, with more brands ...

Property Adjuster I

Ashburn, VA · Remote

$67K - $108K/yr

... claims. * This is a remote, work from home position in Virginia * The selected candidate will ... The hiring manager will also consider candidates for Property Adjuster II. Level of position ...

Auto Damage Adjuster

Fairfax, VA · On-site +1

$36.63 - $46.80/hr

This is not a remote role; you will be required to work in the territory listed on the job posting. Your Impact at GEICO As an Auto Damage Adjuster, you'll guide customers through complex claims with ...

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Direct Remote Claims Adjuster information

What is a direct remote claims adjuster?

A Direct Remote Claims Adjuster is an insurance professional who evaluates and processes insurance claims while working remotely, usually from home. They investigate claims, review policy details, gather evidence, and determine the amount an insurance company should pay for a loss or damage. Working remotely, they use digital tools and communication platforms to interact with claimants, witnesses, and other parties involved. This role requires strong analytical, communication, and organizational skills, as well as familiarity with claims management software. The position allows for flexible work arrangements while still providing essential customer service and claims resolution.

What are the key skills and qualifications needed to thrive as a direct remote claims adjuster?

To thrive as a Direct Remote Claims Adjuster, you need a solid understanding of insurance policies, claims investigation, and loss assessment, often supported by relevant certifications or prior experience in insurance. Familiarity with claims management software, remote communication tools, and digital documentation systems is typically required. Strong analytical thinking, attention to detail, and effective customer service skills help you stand out in this role. These competencies are crucial for accurately processing claims, ensuring compliance, and providing timely support to policyholders in a remote environment.

How do direct remote claims adjusters typically manage communication and collaboration with team members while working remotely?

Direct Remote Claims Adjusters regularly use digital communication tools such as email, video conferencing, and specialized claims management software to stay connected with their team and supervisors. They often participate in virtual meetings to discuss complex cases, share updates, and ensure alignment on company policies. Effective adjusters proactively reach out to colleagues for guidance or collaboration, which helps maintain a cohesive workflow despite the physical distance. This remote setup requires strong self-management skills and comfort with technology, but also offers flexibility and independence in handling daily tasks.

What is the difference between Direct Remote Claims Adjuster vs Independent Claims Adjuster?

AspectDirect Remote Claims AdjusterIndependent Claims Adjuster
CredentialsAdjuster license, insurance knowledgeAdjuster license, insurance knowledge
Work EnvironmentRemote, employed by insurance companyRemote or on-site, contracted independently
EmployerInsurance carriers or companiesIndependent contracting firms or self-employed
Industry UsageCommonly used in insurance industry for claims processingUsed for specialized or independent claims assessments

The main difference is that a Direct Remote Claims Adjuster is employed directly by an insurance company to handle claims remotely, while an Independent Claims Adjuster works independently or through contracting firms, often handling claims for multiple insurers. Both roles require licensing and insurance knowledge, but their employment structure and work arrangements differ.

Claims Adjuster II

Marriott

Bethesda, MD • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,187 frontline employees who took The Breakroom Quiz

55th of 107 rated hotels


Job description

JOB SUMMARY 

A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations and settlements/denials of the following claims:workers' compensation, auto liability, no-fault uninsured motorist and general liability. This role will manage a caseload ranging from 100-150 causality claims (the acceptable caseloads vary based on the jurisdiction(s), mix and complexity of cases as determined by the Claims Unit Manager).  

CANDIDATE PROFILE  

Education and Experience  

Required 

  • High School Diploma or GED. 
  • Minimum of 18 months claims adjusting or equivalent/relevant experience. 
  • Knowledge of claims processing.  

Preferred 

  • Applicable industry licensing. 
  • Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred. 
  • Two or four year degree from an accredited college/business/technical school. 

CORE WORK ACTIVITIES  

  • Manage 100-150 casualty claims on assignment. 
  • Investigate claims promptly - taking statements as necessary - to determine liability/compensability. 
  • Evaluate damages and pay benefits as prescribed by law and/or Marriott policies and procedures. 
  • Secure necessary documentation to facilitate timely loss adjustment and maintain primary responsibility for settlement decisions up to individual authority. 
  • Manage litigation cases including controlling/directing outside attorneys, assisting in discovery/trial preparation and strategy. 
  • Evaluate claims for potential third party or subrogation recovery. 
  • Participate in the Service Call Program and complete required Service Call reports detailing current case status. Actively participate in regularly scheduled unit meetings and department meetings. 
  • Comply with Marriott Casualty Claims Policy and Procedure Manual requirements. 
  • Effectively utilize the Claims Enterprise (CE) to manage all claims electronically. 
  • Enter action plan notes/website notes into CE 
  • Participate in activities that foster teamwork and continuous quality improvement. 
  • Perform other duties as business demands. 
  • Actively participate in regularly scheduled unit meetings and department meetings. 
  • Participate in activities that foster teamwork and continuous quality improvement. 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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