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Direct Remote Claims Adjuster Jobs in Minnesota (NOW HIRING)

This role is eligible for fully remote work. How you'll make an impact * Independently conducts ... As a key member of our Claims Adjuster team, you will: * Investigate, evaluate, and resolve complex ...

This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives Workers' Compensation ... State Certification or license as an experienced claims adjuster * Current license or certification ...

Serves as the owning adjuster for all assigned claims, including low- to higher-complexity losses ... Please note we are hiring for this role remote anywhere in the United States with the following ...

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Direct Remote Claims Adjuster information

What is a direct remote claims adjuster?

A Direct Remote Claims Adjuster is an insurance professional who evaluates and processes insurance claims while working remotely, usually from home. They investigate claims, review policy details, gather evidence, and determine the amount an insurance company should pay for a loss or damage. Working remotely, they use digital tools and communication platforms to interact with claimants, witnesses, and other parties involved. This role requires strong analytical, communication, and organizational skills, as well as familiarity with claims management software. The position allows for flexible work arrangements while still providing essential customer service and claims resolution.

What are the key skills and qualifications needed to thrive as a direct remote claims adjuster?

To thrive as a Direct Remote Claims Adjuster, you need a solid understanding of insurance policies, claims investigation, and loss assessment, often supported by relevant certifications or prior experience in insurance. Familiarity with claims management software, remote communication tools, and digital documentation systems is typically required. Strong analytical thinking, attention to detail, and effective customer service skills help you stand out in this role. These competencies are crucial for accurately processing claims, ensuring compliance, and providing timely support to policyholders in a remote environment.

How do direct remote claims adjusters typically manage communication and collaboration with team members while working remotely?

Direct Remote Claims Adjusters regularly use digital communication tools such as email, video conferencing, and specialized claims management software to stay connected with their team and supervisors. They often participate in virtual meetings to discuss complex cases, share updates, and ensure alignment on company policies. Effective adjusters proactively reach out to colleagues for guidance or collaboration, which helps maintain a cohesive workflow despite the physical distance. This remote setup requires strong self-management skills and comfort with technology, but also offers flexibility and independence in handling daily tasks.

What is the difference between Direct Remote Claims Adjuster vs Independent Claims Adjuster?

AspectDirect Remote Claims AdjusterIndependent Claims Adjuster
CredentialsAdjuster license, insurance knowledgeAdjuster license, insurance knowledge
Work EnvironmentRemote, employed by insurance companyRemote or on-site, contracted independently
EmployerInsurance carriers or companiesIndependent contracting firms or self-employed
Industry UsageCommonly used in insurance industry for claims processingUsed for specialized or independent claims assessments

The main difference is that a Direct Remote Claims Adjuster is employed directly by an insurance company to handle claims remotely, while an Independent Claims Adjuster works independently or through contracting firms, often handling claims for multiple insurers. Both roles require licensing and insurance knowledge, but their employment structure and work arrangements differ.

Senior Workers Compensation Claims Adjuster - MN, SD

Minneapolis, MN • Remote


Gallagher
Insurance Services • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

213th of 313 rated insurance

Good employer

Recommended by parents

Respectful managers


$66K - $85K/yr

Full-time

Posted 28 days ago


Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview
  • Claims Background: Minimum of 3-5+ years of experience adjusting a full indemnity desk plus litigation in the below states.  
  • Jurisdictional Experience: Minnesota and South Dakota workers compensation claims handling.
  • Active Adjusters' licenses: Minnesota adjusters license required.
  • Location: This role is eligible for fully remote work 

How you'll make an impact
  • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
  • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
  • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
  • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
  • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

As a key member of our experienced Claims Adjuster team, you will: 

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution. 

• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process 

• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants 

Required Qualifications: 

• High School Diploma. 

• Minimum of 5 years related claims experience. 

• Appropriately licensed and/or certified in all states in which claims are being handled. 

• Knowledge of accepted industry standards and practices. 

• Computer experience with related claims and business software. 

Desired: 

• Bachelor's Degree 

#LI-HS1

#LI-Remote

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

As a key member of our experienced Claims Adjuster team, you will: 

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution. 

• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process 

• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants 

Required Qualifications: 

• High School Diploma. 

• Minimum of 5 years related claims experience. 

• Appropriately licensed and/or certified in all states in which claims are being handled. 

• Knowledge of accepted industry standards and practices. 

• Computer experience with related claims and business software. 

Desired: 

• Bachelor's Degree 

#LI-HS1

#LI-Remote

#WorkersComp

Education:UNAVAILABLEEmployment Type: FULL_TIME


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