Director of Implementations Location: Overview: The Technical Service Engineer is the primary contact for the dispatch interaction with the customer. The primary job responsibility is to perform NICE ...
Director of Implementations Location: Overview: The Technical Service Engineer is the primary contact for the dispatch interaction with the customer. The primary job responsibility is to perform NICE ...
Downtown Toronto Swing Driver - 3AM
Toronto, ON · On-site
CA$33.97/hr
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Downtown Toronto Swing Driver - 3AM
Toronto, ON · On-site
CA$33.97/hr
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Fleet Manager
Oakville, ON · On-site
Before you leave, you've signed off on the day's repairs and confirmed tomorrow's dispatch is locked in. Requirements 5+ years of direct supervision of mechanics, drivers, or yard personnel in a ...
Fleet Manager
Oakville, ON · On-site
Before you leave, you've signed off on the day's repairs and confirmed tomorrow's dispatch is locked in. Requirements 5+ years of direct supervision of mechanics, drivers, or yard personnel in a ...
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed. * Notifies Route Manager of any incidents, accidents, injures, or property damage.
Director of Sales
Mississauga, ON · On-site
CA$225K - CA$265K/yr
... dispatch platform. That thesis only becomes revenue if someone sells it. That is this role. The ... without direct authority. • 10+ years in B2B sales, including meaningful time in facilities ...
Quick apply
Director of Sales
Mississauga, ON · On-site
CA$225K - CA$265K/yr
... dispatch platform. That thesis only becomes revenue if someone sells it. That is this role. The ... without direct authority. • 10+ years in B2B sales, including meaningful time in facilities ...
Director of Sales
Mississauga, ON · Remote
CA$225K - CA$265K/yr
... dispatch platform. That thesis only becomes revenue if someone sells it. That is this role. The ... without direct authority. • 10+ years in B2B sales, including meaningful time in facilities ...
Quick apply
Director of Sales
Mississauga, ON · Remote
CA$225K - CA$265K/yr
... dispatch platform. That thesis only becomes revenue if someone sells it. That is this role. The ... without direct authority. • 10+ years in B2B sales, including meaningful time in facilities ...
Director of Marketing
Mississauga, ON · On-site
Position Summary We are seeking a strategic and hands-on Director of Marketing to build and scale a ... Provide strategic input into product development, GTM strategy, and EOS Dispatch alignment * Lead ...
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Director of Marketing
Mississauga, ON · On-site
Position Summary We are seeking a strategic and hands-on Director of Marketing to build and scale a ... Provide strategic input into product development, GTM strategy, and EOS Dispatch alignment * Lead ...
Supervising, directing and scheduling the activities of all Warehouse staff, including Shippers, Receivers, Drivers and Dispatcher. * Reviewing and monitoring daily Ship Complete orders. Ensure ...
Supervising, directing and scheduling the activities of all Warehouse staff, including Shippers, Receivers, Drivers and Dispatcher. * Reviewing and monitoring daily Ship Complete orders. Ensure ...
Logistics Coordinator
Mississauga, ON · On-site
Monitor and ensure timely load tendering, dispatch, and delivery. * Verify accuracy of commercial ... Make a direct impact on the company's growth and success. Compensation for this role is offered as ...
Quick apply
Logistics Coordinator
Mississauga, ON · On-site
Monitor and ensure timely load tendering, dispatch, and delivery. * Verify accuracy of commercial ... Make a direct impact on the company's growth and success. Compensation for this role is offered as ...
Logistics Coordinator
Mississauga, ON · On-site
Monitor and ensure timely load tendering, dispatch, and delivery. * Verify accuracy of commercial ... Make a direct impact on the company's growth and success. Compensation for this role is offered as ...
Logistics Coordinator
Mississauga, ON · On-site
Monitor and ensure timely load tendering, dispatch, and delivery. * Verify accuracy of commercial ... Make a direct impact on the company's growth and success. Compensation for this role is offered as ...
This position reports to the Company's Director, Sales Enablement. Essential Duties and ... Collaborate with Operations, Dispatch, and Sales teams to ensure customer expectations are met ...
Quick apply
This position reports to the Company's Director, Sales Enablement. Essential Duties and ... Collaborate with Operations, Dispatch, and Sales teams to ensure customer expectations are met ...
Experience in grid connected power project development, operations, market dispatch, or related fields. * Strong communication, lead generation, negotiation, presentation, and closing skills. * Self ...
Quick apply
Experience in grid connected power project development, operations, market dispatch, or related fields. * Strong communication, lead generation, negotiation, presentation, and closing skills. * Self ...
This position reports to the Company's Director, Sales Enablement. Essential Duties and ... Operational Coordination Collaborate with Operations, Dispatch, and Sales teams to ensure customer ...
This position reports to the Company's Director, Sales Enablement. Essential Duties and ... Operational Coordination Collaborate with Operations, Dispatch, and Sales teams to ensure customer ...
Excavator Operator - Concord
Concord, ON · On-site
CA$32/hr
Coordinate with drivers, labourers, dispatchers, and other equipment operators. Qualifications ... Direct Hire How to Apply: * Apply & Receive offers NOW! Download Savard 24/7 App! * Call or text us ...
Quick apply
Excavator Operator - Concord
Concord, ON · On-site
CA$32/hr
Coordinate with drivers, labourers, dispatchers, and other equipment operators. Qualifications ... Direct Hire How to Apply: * Apply & Receive offers NOW! Download Savard 24/7 App! * Call or text us ...
DZ Roll-Off Driver
CA$36.23/hr
One where self-directed, empowered employees have our trust and full support to realize their ... the dispatcher. * Performing routine pre- andpost-trip inspectionson vehicles such as checking ...
DZ Roll-Off Driver
CA$36.23/hr
One where self-directed, empowered employees have our trust and full support to realize their ... the dispatcher. * Performing routine pre- andpost-trip inspectionson vehicles such as checking ...
Competitive rate per mile * Paid biweekly via direct deposit * Discounts on Parts and Tires ... There is no forced New York City (Boroughs) dispatch. Our expectation is to have a minimum of 5 ...
Quick apply
Competitive rate per mile * Paid biweekly via direct deposit * Discounts on Parts and Tires ... There is no forced New York City (Boroughs) dispatch. Our expectation is to have a minimum of 5 ...
Technical Service Engineer
Toronto, ON
Alliance Executive Search Group
Full-time
Re-posted 20 days ago
Job description
Job Title: Technical Service Engineer Division: Services Manager: Director of Implementations Location: Overview: The Technical Service Engineer is the primary contact for the dispatch interaction with the customer. The primary job responsibility is to perform NICE hardware and software break/fix at customer sites. Ownership of the dispatch will include reviewing the issue to understand the cause(s).
Update status of an issue in a timely manner to the management team and NICE. The Technical Service Engineer will provide an estimated date and time the issue with the customer will be addressed and communicate this information to the functions. Duties & Responsibilities: Collaborate with case (SR) owner and other resources to gain a better understanding of the issues.
Accept cases in line with escalation policies and respond to Customer ASAP , escalating to management as necessary Effectively manage time to respond to service calls in a timely fashion. Replace hardware components on commercial servers and NICE servers Troubleshoot and resolve issues that cannot be solved remotely DE must manage the customer relationship and expectations by communicating effectively, and troubleshoot and resolve technical issues. Document activities and time on a daily basis.
Participate in internal and external training classes Knowledge and Skills Excellent verbal and written communication skills Exceptional customer service orientation and abilities especially in high pressure situations Excellent follow up and reporting ability Willingness to learn new technology and the corresponding upgrades and changes Excellent analytical and problem solving skills Ability to work independently Strong sense of self responsibility and accountability Education and Experience AS/BS degree in Computer Science or related field A+ Certification H.P Certification - Advantage Microsoft Certified Professional (MCP) - Advantage Must have a minimum of 3 years experience of field service support and providing high-level customer service. Experience working directly with clients as a vendor or consultant. Hands-on experience configuring and servicing commercial servers including HP/DELL/IBM such as troubleshooting and replacing hard drives, CPU, memory, controller cars, SCSI/SAS devices and cables
Must have very strong PC knowledge (2000/XP/Vista/2007) and Microsoft Network knowledge. Must have very strong knowledge of MS OS (Windows 2003, 2008) Working knowledge of Networking (TCP/IP, hubs, routers, switches, Firewalls).