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Direct Care Professional Jobs in Rome, NY (NOW HIRING)

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How much do direct care professional jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for direct care professional in Rome, NY is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $16.83 per hour, depending on experience, location, and employer.

What is a direct care professional?

A direct care professional, or a personal care assistant, works with patients who have chronic illnesses or long-term disabilities. In this role, your duties include running errands, providing transportation, and performing basic home health care for clients. You also help with daily activities, such as dress and undressing, cooking and cleaning, and bathing. The main career qualifications for this job are a high school diploma and background as a care worker. Sometimes a bachelor’s degree in a field like psychology is required. You need strong communication and organizational skills as well as compassion and empathy.

What are the key skills and qualifications needed to thrive as a direct care professional, and why are they important?

To excel as a Direct Care Professional, you need a solid understanding of basic caregiving practices, personal care assistance, and safety protocols, often supported by a high school diploma and relevant training or certifications such as CPR and First Aid. Familiarity with care documentation systems and assistive devices is typically required. Compassion, patience, and strong interpersonal communication skills help build trust and effectively support clients with diverse needs. These competencies are vital for ensuring client well-being, promoting dignity, and maintaining a safe and supportive care environment.

What are some common challenges faced by direct care professionals, and how can they be managed effectively?

Direct Care Professionals often encounter challenges such as managing clients’ behavioral issues, maintaining clear communication with team members and families, and adapting to varying care needs. These challenges can be managed by practicing patience, utilizing de-escalation techniques, participating in ongoing training, and collaborating closely with supervisors and colleagues. Developing strong documentation habits and self-care routines also help maintain both quality of care and personal well-being.

What is the difference between Direct Care Professional vs Personal Care Assistant?

AspectDirect Care ProfessionalPersonal Care Assistant
CertificationsCPR, First Aid, sometimes state-specific certificationsOften requires similar certifications like CPR and First Aid
Work EnvironmentAssists clients in homes, facilities, or community settingsPrimarily in clients' homes or assisted living facilities
Employer & Industry UsageUsed by healthcare agencies, home care companies, and community organizationsCommonly employed by home care agencies and private clients

Both roles involve providing personal care and support to individuals with disabilities or health needs. While the titles are often used interchangeably, 'Direct Care Professional' is a broader term that may include a variety of caregiving tasks, whereas 'Personal Care Assistant' typically emphasizes assisting with daily living activities in home settings.

More about Direct Care Professional jobs

What job categories do people searching Direct Care Professional jobs in Rome, NY look for?

The top searched job categories for Direct Care Professional jobs in Rome, NY are:

What cities near Rome, NY are hiring for Direct Care Professional jobs?

Cities near Rome, NY with the most Direct Care Professional job openings:

Direct Care Professional jobs near you
Infographic showing various Direct Care Professional job openings in Rome, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,031 per year, or $15.9 per hour.

Senior Direct Support Professional

Community options

East Syracuse, NY • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Community Options rating

6.5

Company rating: 6.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

80th of 242 rated social care providers

Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are looking for Senior Direct Support Professionals in Syracuse, NY. The Senior Direct Support Professional (DSP) is responsible for providing person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. You will also support a team with day-to-day operations and challenges as a team leader for an assigned location. The shift for this position is 3PM-11PM.
Starting pay is $18.00/hour
Responsibilities
  • Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP)
  • Assist with training team members to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
  • Assist with daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
  • Monitor the health and medical needs of individuals and immediately report any concerns
  • Drive individuals to medical appointments and activities in the community
  • Assist with the learning and development of independent and community-based skills
  • Ensure program documentation and billable records are completed accurately and timely
  • Participate with individuals in community, social, and recreational activities
  • Build a support network for individuals by developing and maintaining relationships with community members, businesses, and families
  • Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
  • Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
  • Additional tasks and responsibilities may be assigned

Minimum Requirements
  • High School Diploma or GED
  • Complete all state and agency required training per state guidelines
  • Valid driver's license with a satisfactory driving record
  • Experience supporting individuals with intellectual and developmental disabilities
  • Ability to work individually and with a team to support individuals with intellectual and developmental disabilities
  • Ability to establish a comfortable and supportive relationship with individuals receiving supports
  • Ability to exercise good judgment and remain calm in crisis situations
  • Excellent verbal and written communication skills
  • Excellent time management skills

Working Conditions
  • Work in residential programs, day programs, and in the community
  • Schedule may change due to business needs and may include evening and weekend hours
  • Overtime may be required due to business needs
  • Frequent lifting, stretching, and other physical exertion may be required
  • May be required to lift or move 25+ pounds
  • May assist with wheelchair transfer of non-ambulatory participants
  • May be exposed to various medical conditions and communicable diseases

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Send resume to: Resumes-SR@comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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