Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
The Brand Ambassador plays a key role in delivering an elevated client experience and driving boutique performance. This role is ideal for individuals who are passionate about fragrance, storytelling, and luxury service. Brand Ambassadors are the face of Diptyque: welcoming clients, sharing product expertise, and building lasting relationships.
At Diptyque, we believe in creating moments of beauty and connection. Brand Ambassadors help bring our boutique experience to life through authenticity, creativity, and care.
Please note: This job description is not exhaustive and may evolve based on business needs.
Key Responsibilities
Client Experience & Sales
โข Welcome clients and create a warm, elevated environment
โข Share product knowledge in a personalized and inspiring way
โข Support omni-channel selling and promote the At-Your -Service program
โข Recommend products based on client preferences and brand expertise
โข Achieve individual and boutique sales goals
Client Relationships
โข Build and maintain a strong client base through personalized outreach
โข Use digital tools to stay connected and follow up with clients
โข Take initiative to grow business beyond the boutique
Boutique Operations
โข Support daily operations including stock, merchandising, and cleanliness
โข Follow company policies and complete opening/closing procedures
โข Assist with visual merchandising and inventory management
Team Collaboration
โข Contribute to a positive and inclusive team culture
โข Partner with colleagues to deliver exceptional service
โข Communicate effectively and support team goals
Qualifications
โข Minimum 3 years of retail experience, preferably in luxury or beauty
โข Strong communication and organizational skills
โข Passion for fragrance, beauty, and client connection
โข Comfort with digital tools and Microsoft Office
โข Flexibility to work evenings, weekends, and holidays
Why Join Diptyque
Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization.
Compensation & Perks
โข Hourly Rate: $23-$24 with bonus potential
โข Competitive benefits
โข Exclusive perks
Diptyque is committed to diversity in all its forms and considers each application carefully.