POSITION: The Digital Media Manager plays an essential role in helping Angelenos understand the work their City is doing every day. This mid-level role supports the Senior Director of Digital Communications in producing, publishing, and managing content across all of the Mayor's digital channels, including social media, website, newsletters, video platforms and more.
The ideal candidate is an organized, detail-oriented communicator with strong instincts for storytelling and accuracy. They move quickly and thoughtfully, collaborate with multiple departments, and know how to translate real-time information into clear, accessible public updates.
Responsibilities include, but are not limited to:
Content Development & Copywriting- Draft copy for digital platforms, including social posts, newsletters, website updates, alerts, and video descriptions.
- Conduct research to ensure content accuracy, context, and policy relevance.
- Help shape content arcs that make City work understandable and meaningful to broad audiences.
- Monitor digital trends, civic conversations, and platform shifts to help keep the Mayor's digital presence timely and relevant.
- Proofread all digital content for accuracy, clarity, tone, and accessibility before publishing.
- Ensure content meets City style, legal requirements, and established visual/voice standards.
Digital Publishing & Scheduling- Manage the Mayor's digital content calendar across platforms.
- Publish updates on digital channels, website pages, newsletters, and video platforms.
- Support live updates and rapid-turnaround content during major events or time-sensitive announcements.
- Monitor engagement trends, community feedback, and platform performance.
Trend Monitoring- Stay current with platform updates, digital behavior, and emerging trends to help the Mayor's Office maintain a modern, relevant, and community-centered presence.
- Identify opportunities to incorporate timely topics, community conversations, or best practices into digital content.
Coordination, Approvals & Information Gathering- Coordinate approvals with Communications, Policy, Legal, and City departments.
- Gather information, updates, data, visuals, and context from internal and external partners.
- Maintain organized documentation, versioning, and workflow logs.
- Support the preparation of digital performance reports, including key metrics, audience insights, and recommendations for content improvements.
Cross-Team Work- Collaborate with Communications, Design, Policy, and other teams to ensure aligned messaging.
- Keep digital content consistent with the Mayor's voice, priorities, and accessibility standards.
MINIMUM QUALIFICATIONS:
- At least 2-3 years of experience in digital communications, social media, writing/editing, public affairs, or a related field.
- Strong writing skills with the ability to distill complex information clearly and quickly.
- Experience managing content across multiple digital platforms.
- Strong organizational skills and ability to navigate multi-step workflows.
- Ability to work professionally with elected officials, department leadership, and community partners.
- Comfort working in fast-paced, real-time communication environments.
- Familiarity with analytics and performance monitoring.
- Ability to work evenings, weekends, or early mornings when needed.
- Must be able to travel across Los Angeles for meetings or on-site content needs; reliable transportation required.
REFERENCES: Provide 3 references (2 must be work related)
How to applyApplicants should send a cover letter and resume to Mayor.Jobs@lacity.org with "Digital Media Manager" in the subject line no later than Friday, June 26, 2026.
Please note that applications will be reviewed on an ongoing basis, and suitable candidates may be contacted and hired before the application deadline. We encourage interested candidates to submit their applications promptly.
This is an exempt, at-will position. The individual appointed to this position will not accrue any civil service tenure, contractual employment rights, or due process rights. The incumbent may be removed, without any finding of cause, by the hiring authority. The City of Los Angeles is an Equal Employment Opportunity Employer. As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodations to ensure equal access to its programs, services and activities. Please call (213) 744-9300 if you need assistance.
exempt employmentIf employment is said to be exempt, it is meant that the employment is exempted from the civil service provisions of the City Charter. In order to receive a regular civil service appointment, employees must have successfully participated in a civil service examination, received a high enough score on the examination to be placed on and receive an appointment from an eligible list, and they must serve a probationary period. Exempt employees do not compete in a civil service examination, they are not placed on an eligible list and receive an appointment from that list, nor do they serve a probationary period. As a result, exempt employees do not have what is referred to as a "property interest" in their job. Exempt employees serve at the will of the appointing authority and can be terminated at any time without cause. Employees with a property interest in their job, i.e. civil service employees, cannot be deprived of their employment(discharged or suspended) without due process.
General Information About Exempt EmploymentExempt employees serve at the will of the appointing authority, and as such, they may be discharged, suspended or otherwise disciplined without cause. Exempt employees have no property interest in their employment, and any procedural benefit or other prerogative extended to them by their appointing authority is not intended to create and does not create any such property interest. No officer or employee of the City may make to any other officer or employee any representation of a property interest in employment which does not correspond to Charter provisions unless the City Council, by ordinance, permits such representation. No unauthorized representation can serve as the basis of an employee's reliance on, or expectation of, a property interest.
Employees Seeking To Become Civil Service EmployeesThere is no protective leave for an exempt employee appointed to a civil service position. Upon receiving a civil service appointment and passing probation, the former exempt employee will be subject to the Civil Service provisions described in Article X of the City Charter. Upon appointment, the civil service employee will begin to accrue displacement and layoff seniority on the first day of his/her civil service appointment and may file for promotional examinations for which s/he qualifies. A full or half-time exempt employee appointed to a full or half-time civil service position continues to: contribute to the Retirement System; accrue vacation time; accrue sick time; receive anniversary date salary increases; and, receive health and dental benefits identical to those received in the civil service position.