Digital Learning Support Jobs in New York (NOW HIRING)

Overview

The Digital Instructional Accessibility Coordinator serves as the university's lead specialist for accessibility within the YuJa Panorama for Digital Accessibility environment, with a strong emphasis on supporting teaching, learning, and faculty development. This position focuses on ensuring that all digital learning materials, course content, documents, and instructional media posted in Canvas LMS meet ADA, Section 504/508, and WCAG 2.x compliance standards-while also empowering instructors to create accessible, learner centered experiences. The coordinator leads system-wide support and optimization of YuJa Panorama, works closely with faculty and staff to model and promote accessibility best practices, and collaborates with academic, IT, and administrative partners to strengthen the accessibility of courses and digital teaching materials. This position designs and delivers training, workshops, consultations, and resources that build system-wide accessibility skills, and drives continuous improvement using Panorama's analytics, reporting, and automated tools.

Responsibilities

• YuJa Panorama Administration & OptimizationServe as the primary product owner and administrator for the YuJa Panorama Digital Accessibility platform
• Manage and continuously optimize Panorama settings, including document scanning, alternative formats, LMS integrations, and automated remediation workflows
• Monitor Panorama's Accessibility Reports, Institutional Dashboard, and Course-Level Insights to identify risk areas, track progress, and prioritize intervention
• Develop processes for high-volume remediation of documents flagged in Panorama, collaborating with instructors, instructional technologists and designers, and IT teams
• Works with the vendor's support to resolve issues, implement new features, evaluate roadmap updates, and improve campus adoptionAccessibility Program Leadership
• Implement and maintain a campus-wide digital accessibility framework aligned with ADA, Section 504/508, and WCAG 21+ AA standards
• Partner with faculty and academic departments to ensure course content is accessible before and during each term, leveraging Panorama as the primary assessment tool
• Guide course design teams on best practices for accessible documents, images, multimedia, and complex instructional materialsTesting, Remediation & Quality Assurance
• Conduct manual and automated accessibility testing using Panorama
• Validate Panorama's automated findings and perform manual checks for content types requiring human evaluation (complex tables, multimedia, etc)
• Coordinate and track remediation efforts across departments, ensuring timely improvements and documenting resolutionTraining, Documentation & Support
• Develop and deliver training programs on: oUsing YuJa Panorama effectivelyoProducing accessible course contentoInterpreting Panorama scores and remediation guidance
• Create user guides, knowledge base articles, and quick start materials tailored for faculty, students, and administrative units
• Provide individual and group consultations to support accessibility awareness and Panorama adoption
• Support content creators (faculty, staff, student employees) in addressing Panorama-identified issues through targeted remediation strategiesCompliance Monitoring & Reporting
• Produce institution level accessibility reports for leadership using Panorama's analytics dashboards
• Track improvement trends, identify recurring accessibility challenges, and recommend policy or workflow changesSupport audits, accreditation reviews, and legal compliance initiatives by supplying documented evidence of accessibility assessments and remediation activities

QualificationsEducation/Experience

• Bachelor's degree in Instructional Technology or Inst Desg For E-Learng Rem Edu required.
• Background in instructional technology or design, accessibility, or digital learning support.
• Experience working in a higher education setting.

Certifications/Licensures

• Certification in instructional technology or design, accessibility, or digital learning support.

Knowledge/Skills/Abilities

• Strong knowledge of WCAG, ADA, Section 504/508, universal design, and accessible digital pedagogy.
• Demonstrated experience with accessibility checking tools, including YuJa Panorama or similar platforms.
• Familiarity with LMS ecosystems (e.g., Blackboard, Canvas) and associated instructional technology.
• Excellent communication, collaboration, facilitation, and training skills.
• Ability to quickly adapt new computer technologies as they become available, and keep pace with changing educational and training needs.
• Ability to maintain calm under pressure.
• Ability to meet deadlines on an ongoing basis.
• Experience in in-person and remote training for individuals as well as large groups.
• Experience with public speaking.
• Proficiency in Office 365 Suite including Outlook, Word, Excel, PowerPoint.
• Proficiency in Zoom and other video conferencing software.

Travel

• Travel to various Touro campuses, seminars, conferences as needed

Working Conditions

• Extensive time sitting and standing.
• Extensive use of computers and participation in Zoom meetings.
• Ability to lift 5 pounds.

Maximum SalaryUSD $80,000.00/Yr.Minimum SalaryUSD $64,000.00/Yr.Employment Type: FULL_TIME