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Digital Ai Job Jobs (NOW HIRING)

NetApp

Sr. Manager, Digital & AI Success

Mclean, VA · On-site

Job Summary You will be the primary architect of the "Digital & AI Success experience" across the post-sales customer lifecycle. Acting as the strategic bridge between the Customer Success ...

NetApp

Sr. Manager, Digital & AI Success

Boulder, CO · On-site

Job Summary You will be the primary architect of the "Digital & AI Success experience" across the post-sales customer lifecycle. Acting as the strategic bridge between the Customer Success ...

Digital.ai

OR · On-site

About the Role: We're hiring a Channel Sales Leader to own and grow Digital.ai's channel sales motion Globally for our Agility and DevOps product lines. This is a high-impact individual contributor ...

Astrion

Digital AI Development Engineer

Huntsville, AL · On-site

Overview Digital AI Development Engineer LOCATION: Huntsville, Alabama JOB STATUS: Full Time CLEARANCE: Active Secret At Astrion, we are at the forefront of new missile defense technologies and ...

Astrion

Digital AI Development Engineer

Huntsville, AL

$70K - $100K/yr

Overview Digital AI Development Engineer LOCATION: Huntsville, Alabama JOB STATUS: Full Time CLEARANCE: Active Secret At Astrion, we are at the forefront of new missile defense technologies and ...

DCS Corporation

Provide Advisory and Assistance Services (A&AS) to the Chief Digital and Artificial Intelligence ... Participate in development of AI/ML use cases in support of data science and analytics processes.

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As of Jul 13, 2026, the average hourly pay for digital ai job in the United States is $47.25, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $61.30 per hour, depending on experience, location, and employer.
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Sr. Manager, Digital & AI Success

Sr. Manager, Digital & AI Success

NetApp

Mclean, VA • On-site

Other

Medical, Life, Retirement, PTO

Posted 13 days ago

Job description

Job Summary

You will be the primary architect of the "Digital & AI Success experience" across the post-sales customer lifecycle. Acting as the strategic bridge between the Customer Success organization and IT, you will identify high-impact opportunities for AI integration, translate those into functional requirements, and ensure the IT delivery teams build solutions that drive real value for our customers.

Key Responsibilities

1. Strategic AI Identification & Prioritization

  • Proactively identify where AI, Generative AI, and automation can solve customer friction points (e.g., automated onboarding, predictive support, or intelligent self-service)
  • Define the expected ROI and customer impact for every proposed AI initiative

2. Requirement Architecture & Design

  • Take high-level business goals from the Senior Director and break them down into detailed Business Requirement Documents (BRD) and User Stories
  • Work with UX/UI designers and IT architects to ensure the "Digital Journey" feels seamless, not robotic

3. IT & Engineering Orchestration

  • Serve as the "Voice of the Customer" within IT sprint cycles. You are the person IT looks to for clarification on priority and functionality
  • Lead refinement sessions with engineering teams to ensure technical specifications align with the original Customer Success vision

4. Roadmap & Value Realization

  • Manage the digital backlog, balancing "quick wins" with long-term infrastructure plays
  • Establish the KPIs for AI initiatives and report back to leadership on whether the solution is successfully delivering the intended value
Education and Experience
  • Typically requires 12+ years in Product Management, Business Analysis, or Digital Strategy roles that sit between Business and Tech
  • 5+ years of relevant people management experience with direct reports required
  • Strong conceptual understanding of LLMs, Machine Learning, and Data Workflows
  • Proven track record of delivering enterprise-scale digital transformation initiatives and Strong technology acumen: Open AI, Cloud CX solutions, Omni-Channel Strategy, Customer Ramp, Journey Analytics
  • High "Technical Translation" ability in taking complex Customer problems and turning them into logic-based requirements

Compensation:
The target salary range for this position is 170,000 - 253,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 

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