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Digital Agency Jobs (NOW HIRING)

YAI

Application Manager - Digital Agency

Manhattan, NY · On-site

Coordinates education and training relating to Digital Agency, ensuring all updates and processes are appropriately documented and communicated to applicable staff and collaborates with YAI Knowledge ...

1WorldSync

Partner Manager, Digital Agencies

Chicago, IL · Hybrid

$135K - $150K/yr

Recruit, vet and activate net‐new Digital Agency and/or PowerReviews partners where coverage gaps exist - own from outreach through first deal registration. Represent Syndigo in partner‐facing ...

Syndigo

Partner Manager, Digital Agencies

Chicago, IL · Hybrid

Serve as the day-to-day commercial relationship owner for an assigned portfolio of active Digital Agency and long-tail PowerReviews partners. * Lead joint account planning with assigned partners ...

Syndigo

Partner Manager, Digital Agencies

Chicago, IL · On-site

$135K - $150K/yr

Recruit, vet and activate net-new Digital Agency and/or PowerReviews partners where coverage gaps exist - own from outreach through first deal registration. * Represent Syndigo in partner-facing ...

Club Car Wash

Sr Digital Marketing Manager

Columbia, MO · On-site

$115K/yr

Provide budget oversight for digital agency spend, ensuring investments align with priorities, timelines, and performance expectations * Develop and maintain a digital marketing roadmap with ...

Blacksmith Agency

PPC Specialist

Phoenix, AZ · Remote

Blacksmith Agency is a boutique digital agency based out of Phoenix, AZ, specializing in top-of-the-line, custom website design and development. By forging digital products and online experiences ...

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How much do digital agency jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for digital agency in the United States is $47.25, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $61.30 per hour, depending on experience, location, and employer.

What is a digital agency?

A digital agency is a business that provides creative, strategic, and technical development of digital products and services for clients. This can include website design and development, online marketing, social media management, search engine optimization (SEO), and digital advertising. Digital agencies help businesses grow their online presence, reach target audiences, and achieve digital marketing goals through various online channels and technologies.

What is the difference between Digital Agency vs Digital Marketer?

AspectDigital AgencyDigital Marketer
CredentialsVaries; often includes marketing, design, or tech certificationsMarketing degrees, certifications like Google Ads or HubSpot
Work EnvironmentAgency setting with multiple clients, collaborative teamsIn-house or freelance, focused on specific brands or campaigns
Employer & Industry UsageMarketing agencies serving diverse clientsCompanies or agencies executing marketing strategies
Common Search & ComparisonOften compared for scope and servicesCompared for specialization and expertise

The main difference is that a Digital Agency is a company providing comprehensive digital services to multiple clients, while a Digital Marketer is an individual specializing in creating and executing marketing strategies. Agencies focus on delivering a range of services, whereas Digital Marketers focus on specific marketing tasks or campaigns within organizations or as freelancers.

What are some common challenges faced by professionals working in a digital agency environment?

Professionals in a digital agency often encounter challenges such as managing multiple client projects with tight deadlines, adapting to rapidly changing technology trends, and balancing creative vision with client expectations. Effective communication and collaboration are crucial, as teams are typically cross-functional and need to work closely together on campaigns and deliverables. Additionally, staying up-to-date with industry best practices and digital marketing tools is essential for maintaining a competitive edge and delivering high-quality results for clients.

What are the key skills and qualifications needed to thrive in a Digital Agency role, and why are they important?

To thrive in a Digital Agency role, you generally need expertise in digital marketing, web design or development, and a relevant degree or certifications such as Google Analytics or HubSpot. Familiarity with tools like Adobe Creative Suite, content management systems (CMS), and social media platforms is typically required. Strong communication, creativity, and project management skills help professionals excel in client interactions and team collaborations. These abilities ensure effective campaign execution, client satisfaction, and the agency’s overall success in a dynamic digital landscape.
More about Digital Agency jobs
What cities are hiring for Digital Agency jobs? Cities with the most Digital Agency job openings:
What are the most commonly searched types of Digital Agency jobs? The most popular types of Digital Agency jobs are:
What states have the most Digital Agency jobs? States with the most job openings for Digital Agency jobs include:
Digital Agency jobs near you
Infographic showing various Digital Agency job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 9% Part Time, and 20% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $98,272 per year, or $47.2 per hour.
Application Manager - Digital Agency

Application Manager - Digital Agency

YAI

Manhattan, NY • On-site

Full-time

Posted 13 days ago

YAI rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

If you are a current YAI employee, please click this link to apply through your Workday account.
Key/Essential Functions & Responsibilities
  • Provides oversight and management of day-to-day processing, maintenance, access and administration of Digital Agency (DA), the electronic health record system, ensuring consistency in application of policies, practices and procedures and compliance with all applicable regulations.
  • Supports all programs across the agency with day-to-day inquiries related to all functions within the system, directly engaging with staff at all levels via email, calls and meetings to facilitate, troubleshoot and/or resolve account creations, terminations, attendance issues and documentation updates in DA, communicating clear, easy to follow steps for end users to solve technical problems and leveraging available technology, when appropriate.
  • Regularly monitors DA Dashboard in IT ticketing system to review incoming tickets requiring action and ensures appropriate handling and timely resolution of issues and tickets by other staff or completes directly, as needed.
  • Coordinates education and training relating to Digital Agency, ensuring all updates and processes are appropriately documented and communicated to applicable staff and collaborates with YAI Knowledge to develop appropriate DA-related mandatory trainings.
  • Develops learning modules, user guides, how to videos and training applicable to various service lines and states of operation and conducts in-person and virtual training sessions for department stakeholders and end users across the agency.
  • Completes administrative corrections for raised issues in collaboration with program staff, updating information to ensure accuracy in electronic health record and compliant and accurate billing and tracking.
  • Ensures maintenance of information in Digital Agency, including termination of accounts and creation of new programs and/or services, conducting reviews to ensure accuracy of information.
  • Serves as the primary resource and liaison for all DA-related needs between department stakeholders, IT teams and vendors, managing and leading the development and implementation of system enhancements, new initiatives and modules and creating project plans with timelines to support successful implementations and smooth integrations.
  • Leads all system-related projects, collaborating with internal parties and subject matter experts across programs, Compliance and Quality and other clinical or support departments to gather information, identify needs and regulatory or other requirements and builds a roadmap for enhancement or new build requests, translating business needs into system requirements for vendor development.
  • Tracks progress of projects from initiation through completion, overseeing and coordinating resources and regularly interfacing with all project participants to manage deliverables and ensure business requirements are met and developments are implemented as intended; leads testing, ensuring updates are completed and escalates concerns to program leadership, as needed.
  • Monitors application performance post-implementation and manages issue resolution in coordination with vendor and applicable internal parties, making recommendations to improve processes or support changing services and requirements.
  • Collaborates with vendor to schedule system upgrades and integrations with minimal disruption to agency operations and makes notifications regarding changes, updates, new releases and potential downtime or disruptions to system to all applicable staff.
  • Attends program operations, regional and other related meetings across the agency as needed to maintain awareness of ongoing projects, system-related needs and to provide updates, information and education relating to electronic health record or to identify concerns for discussion and resolution.
  • Collaborates with program operations leadership, Compliance and Quality team and other staff in response to audits or corrective actions, which may include collecting, correcting or compiling information, when needed.
  • Provides direction and guidance to staff providing support for DA-related tasks, such as creating and terminating accounts, monitoring and processing tickets on IT DA Dashboard and/or assisting with reporting, notifications or system-related projects, ensuring timely handling and appropriate processing of tasks and escalates concerns or performance issues to supervisor or program leadership.
  • Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and ensures cooperation with appropriate entities in any inspection, inquiry or investigation.
  • Performs all other duties, as assigned.

Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.)
  • Bachelor's degree in Business Administration, Information Technology or related discipline; and
  • Five (5) years of experience in an IT technical support, application administration, business analyst or related role including experience with project management duties relating to workflow optimization or enhancement, implementation and testing and providing support and education to end users, including troubleshooting system issues; and
  • Satisfactory equivalent combination of education, training and/or experience, including professional certification in project management and/or experience with electronic health record systems in the I/DD field.
  • Excellent interpersonal, verbal and written communication skills, including the ability to regularly engage and build effective working relationships with leadership, staff and external stakeholders at varying levels.
  • Ability to effectively support program leadership and staff across the agency with system issues and needs through hands-on support.
  • Strong problem-solving skills, including the ability to identify and effectively resolve technical issues, identify meaningful enhancements and improvements and to anticipate roadblocks.
  • Detail oriented and highly organized with the ability to work effectively in a fast-paced environment, appropriately prioritizing dynamic priorities and multiple projects to meet deadlines and other requirements.
  • Ability to work a flexible schedule, including evenings and/or weekends as needed, to support operational needs, to attend related meetings or meet deadlines.
  • Strong computer skills, including proficiency with electronic health record and medical billing or similar systems and the ability to translate business needs into technical requirements.
  • Basic proficiency Microsoft Office Suite, including PowerPoint.
  • Ability to report on-site to our Manhattan office at least three (3) days per week in accordance with the Agency's Return to Office Policy and to travel occasionally to other YAI locations across all states of operation, as requested.
  • Ability to meet essential physical demands of position, including the ability to sit for extended periods, lift and carry files or documents weighing up to 10 pounds and move around the office.

Preferred Qualification Requirements (desired requirements beyond MQRs above)
  • Project Management Certification (e.g. PMP)
  • Previous experience with electronic medical record systems or in program operations for individuals with I/DD in any states of operation (NY, NJ, CA)

Compensation
$66,300 per year
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.
To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

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About YAI

Sourced by ZipRecruiter

YAI has been dedicated to providing innovative services for the intellectual and/or developmental disability (I/DD) community since its founding in 1957 at a time when institutional living was the norm for people with I/DD. Operating in New York State, northern New Jersey, and California, YAI has a team of over 4,000 employees and supports over 20,000 people of all ages in the I/DD community today.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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