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Dhl Supervisor Jobs (NOW HIRING)

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment to our business, to each ...

DHL Supply Chain Location: Fontana, CA Position: Operations Supervisor Shift: 2nd Shift | 12:00 PM - 9:00 PM Schedule: Monday - Friday (flexibility required based on operational demand) Role Overview ...

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Operations Supervisor Shift: First shift In addition to the general below, the ideal candidate will ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

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Dhl Supervisor information

See salary details

$24.5K

$59.5K

$116K

How much do dhl supervisor jobs pay per year?

As of May 30, 2026, the average yearly pay for dhl supervisor in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a DHL Supervisor, and why are they important?

To thrive as a DHL Supervisor, you need strong leadership abilities, logistics or supply chain experience, and typically a relevant degree or equivalent work background. Familiarity with warehouse management systems (WMS), inventory control software, and safety compliance certifications is often required. Excellent communication, problem-solving, and time management skills help you lead teams effectively and resolve operational challenges. These skills ensure efficient workflow, strong team performance, and adherence to DHL’s service and safety standards.

What are the typical challenges faced by a DHL Supervisor when managing a team in a fast-paced logistics environment?

As a DHL Supervisor, you may encounter challenges such as balancing productivity targets with maintaining high safety and quality standards, especially during peak periods. Managing a diverse team with varying experience levels requires strong communication and conflict-resolution skills. Additionally, adapting quickly to changing shipment volumes or last-minute customer demands is crucial. Supervisors often collaborate closely with other departments, such as operations and customer service, to ensure smooth workflow and timely delivery.

What are DHL Supervisors?

DHL Supervisors are team leaders responsible for overseeing daily operations in DHL’s logistics, warehouse, or delivery departments. They manage staff, ensure compliance with safety and quality standards, and coordinate workflow to meet productivity targets. DHL Supervisors also handle scheduling, training, and resolving issues that arise during shifts. Their role is crucial in maintaining efficient and effective logistics operations, contributing to overall customer satisfaction.

What is the difference between Dhl Supervisor vs Warehouse Supervisor?

AspectDhl SupervisorWarehouse Supervisor
Required CredentialsHigh school diploma, logistics or management experience, certifications like OSHA or forklift licensesHigh school diploma, warehouse safety certifications, forklift licenses often preferred
Work EnvironmentLogistics centers, distribution hubs, shipping facilitiesWarehouses, storage facilities, distribution centers
Employer & Industry UsageUsed by DHL and similar logistics companiesUsed across various industries including retail, manufacturing, and logistics
Common Search & ComparisonYesYes

The Dhl Supervisor and Warehouse Supervisor roles share similarities in credentials, work environment, and industry usage. Both oversee warehouse operations, ensure safety compliance, and manage staff. However, Dhl Supervisors specifically focus on DHL logistics processes, shipping, and delivery coordination, while Warehouse Supervisors may work across multiple industries with broader warehouse management responsibilities.

More about Dhl Supervisor jobs
What cities are hiring for Dhl Supervisor jobs? Cities with the most Dhl Supervisor job openings:
What states have the most Dhl Supervisor jobs? States with the most job openings for Dhl Supervisor jobs include:
Infographic showing various Dhl Supervisor job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 100% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Training & Quality Supervisor - 2nd Shift

Training & Quality Supervisor - 2nd Shift

DHL eCommerce

West Jordan, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


DHL rating

7.0

Company rating: 7.0 out of 10

Based on 309 frontline employees who took The Breakroom Quiz

33rd of 61 rated delivery companies


Job description

Job Brief
The Training and Quality Supervisor (TQSU), under the direction of the (Regional) Training Manager, will be responsible for the organization, implementation, facilitation of, and reporting on, a wide range of training and quality initiatives that enhance
At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
JOB SUMMARY:
The Training and Quality Supervisor (TQSU), under the direction of the (Regional) Training Manager, will be responsible for the organization, implementation, facilitation of, and reporting on, a wide range of training and quality initiatives that enhance the effectiveness and engagement of the workforce and contribute to the DHL eCommerce strategy to be the Employer of Choice and Quality Leader in the assigned Distribution Center. This includes the DHL Onboarding program for hourly staff, Compliance and Safety training, and Quality Assurance. The DC Training and Quality Specialists report into this role.
All programs are to be delivered in line with the 5 guiding principles focused on increasing employee engagement and retention:
  1. Providing employees with a clear sense of belonging and an understanding of their personal contribution.
  2. Providing employees with a clear vision for growth at DHL.
  3. Building a support network for employees beyond direct supervisors.
  4. Building a culture of continuous improvement, where it is safe to learn.
  5. Ensuring sufficient readiness for performing on-the-job.

The Training and Quality Supervisor (TQSU) is a role model for the DHL Strategic Framework and infuses the mission, vision, values, and attributes of: As One, Right the First Time, Can Do and Passion into the new hire and employee experience.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Leads, organizes, facilitates, and implements all aspects of the New Hire Onboarding program including the continual program training modules (held after initial program completion: 30, 60, 90 Days and beyond through the first year).
  • Responsible for administering / overseeing the day-to-day logistics of all scheduled training courses: including classroom preparation, supplies, participant lunches, prizes, certifications.
  • Assists with the development of DC Training and Quality Specialists through the delivery of in-class content and other training materials.
  • Manages and develops assigned DC Training and Quality Specialists.
  • Conducts performance reviews, coaches, and trains employees.
  • Supports the further development of effective training materials, job aids and support materials.
  • Facilitates and organizes training sessions at the distribution center level with local staff (Front Line employees, Trainers, (Supervisors and Leadership team when needed) related to:
    • New Hire Orientation (NHO)
    • Training the DHL Way hourly training program
    • New Process Implementations
    • Safety and Compliance Courses
    • Quality Processes
  • Monitors the effectiveness of training employees using individual or group performance results.
  • Collects feedback on sessions to use for future improvements to content and presentation.
  • Reports weekly and monthly KPIs on DC Onboarding, Training and Quality programs.
  • Reports employee attendance and certification data to the My Talent World LMS administrator and Certified Learning Program teams as required.
  • Executes in various training mediums: classroom training, interactive exercises, operations floor training, online learning.
  • Supports all front-line employee training, development, onboarding, and retention efforts.
  • Maintains quality assurance policies, procedures, and standards to ensure compliance with industry regulations and customer requirements.
  • Leads the investigation & resolution of local quality-related issues in partnership with DC and T&Q leadership, including root cause analysis, corrective actions utilizing FC methodologies and tools.
  • Guides and develops team to problem solve quality issues and helps identify and recommend solutions on root cause issues to help positively impact customer experience and operational quality.

EDUCATION AND/OR EXPERIENCE:
  • High School diploma required. Associate degree preferred.
  • Internal: 1 year as a DHL Supervisor, Operations Trainer, QAS or Training and Quality Assurance Specialist. Experience as a proven Respect and Results Leader within the DC Operations team.
  • External: 2 years' experience in a supervisory role (operational environment or logistics industry a plus) and 1 year in a training or quality role.
  • A relevant degree, qualification, or evidence of continuous professional development in your area of expertise a plus.
  • Train the Facilitator certification (will be provided).
  • First Choice Certified (training will be provided)

REQUIREMENTS/SKILLS:
  • Strong coaching, facilitation, and leadership skills.
  • Ability to motivate, delegate and hold direct reports accountable for training program objectives.
  • Ability to effectively manage the performance of the team.
  • Excellent interpersonal, verbal and communication skills and the ability to work effectively with a wide range of learners.
  • Has a strong sense of empathy, being highly emotionally intelligent, and has the ability to listen actively and engage an audience.
  • Must be creative problem solver who can remove or maneuver around obstacles to drive success.
  • Has strong analytical skills that enable you to communicate the complex simply.
  • Communicates elegantly and convincingly through writing and in person.
  • Strong oral, written and presentation skills at all levels of an organization.
  • High energy with the ability to work in a fast-paced environment.
  • Experience in training in various mediums: Classroom, operations environment, interactive activities, eLearning.
  • Proficiency with MS Software: PowerPoint, Excel, Word.
  • Must be able to work independently with little supervision.

PHYSICAL DEMANDS:
  • Mainly a shift specific role, however, able to work a range of shifts based on operational needs.
  • Physical demands are consistent with a professional office setting.
  • Frequent standing and walking.
  • Up to 10% travel may be required for offsite meetings and training.

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.
  • Competitive Pay
  • Bonus Programs
  • Retirement Savings - 401k with company match
  • Medical, Dental, Vision, Well-being programs
  • FSA/HSA availability
  • Tuition Reimbursement
  • Paid Time Off including vacation and sick time
  • Company Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Short Term and Long-Term Disability
  • Life Insurance

Salary Range: $69,525 - $92,700
Equal Opportunity Employer - Veterans/Disability

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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