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Devops Production Support Engineer Jobs in Massachusetts

Leader Bank

DevOps Engineer

Arlington, MA · On-site

$112K - $125K/yr

Exemplary products and an innovative spirit have driven Leader Bank's rapid growth over the years ... Summary The DevOps Engineer is responsible for designing, automating, and supporting the Bank ...

Delsys

Product Support Engineer

Natick, MA · On-site

$60K - $70K/yr

Key Responsibilities As a Product Support Engineer, you will play a pivotal role in our organization through the following responsibilities: * Maintainindividual ticket queue and serve as the primary ...

Verisk

Principal DevOps Engineer

Boston, MA · On-site

$140K - $175K/yr

Partner with production/IT operations teams by giving them robust, automated deployment workflows ... and the support, coaching, and training you need to succeed. For the eighth consecutive year ...

Akamai

Product Support Engineer

Cambridge, MA · On-site

$105K - $189K/yr

Join our Global Escalation Team As a Product Support Engineer, you will become a key technical ... Be able to troubleshoot issues using tools such as Wireshark, browser developer tools, Fiddler, and ...

Blitzy

DevOps Engineer

Cambridge, MA · On-site

$58 - $79.50/hr

As a DevOps Engineer, you will be responsible for architecting and maintaining scalable systems ... supporting AI agent workloads and production application deployments. • Design and implement ...

Verisk

Principal DevOps Engineer

Boston, MA · Hybrid

$57.25 - $78.50/hr

The Principal DevOps Engineer will lead the design of our engineering platform, standards, and automation to enable product teams to build, test, and deploy independently and safely. The role is ...

Karen Clark & Company

DevOps Engineer

Boston, MA · On-site

$90K - $110K/yr

Provide quick response support for production applications, both internal and external Qualifications * Practical working knowledge of: * SecOps standards and practices * Azure DevOps, GitHub ...

Karen Clark & Company

DevOps Engineer

Boston, MA · On-site

$90K - $110K/yr

Provide quick response support for production applications, both internal and external Qualifications * Practical working knowledge of: * SecOps standards and practices * Azure DevOps, GitHub ...

Booz Allen Hamilton, Inc.

DevOps Engineer

Arlington, MA · On-site

$77K - $176K/yr

... in production. You'll incorporate automation and cloud resources to minimize repetitive tasks and ... To support engagement and effective communication, employees working virtually are generally ...

Booz Allen Hamilton, Inc.

DevOps Engineer

Arlington, MA · On-site

$77K - $176K/yr

... in production. You'll incorporate automation and cloud resources to minimize repetitive tasks and ... To support engagement and effective communication, employees working virtually are generally ...

Karen Clark & Company

DevOps Engineer

Boston, MA

$90K - $110K/yr

Provide quick response support for production applications, both internal and external Qualifications * Practical working knowledge of: * SecOps standards and practices * Azure DevOps, GitHub ...

Blitzy

Developer Support Engineer

Cambridge, MA · On-site

$150K/yr

... and product teams * Experience supporting developer tools, APIs, SDKs, or enterprise software platforms * Familiarity with cloud infrastructure, containers, CI/CD, or modern DevOps tooling

Booz Allen Hamilton

DevOps Engineer

Lexington, MA · On-site

$77K - $176K/yr

... in production. You'll incorporate automation and cloud resources to minimize repetitive tasks and ... To support engagement and effective communication, employees working virtually are generally ...

Booz Allen Hamilton

DevOps Engineer

Lexington, MA · On-site

$77K - $176K/yr

... in production. You'll incorporate automation and cloud resources to minimize repetitive tasks and ... To support engagement and effective communication, employees working virtually are generally ...

Booz Allen Hamilton, Inc.

DevOps Engineer

Lexington, MA · On-site +1

$77K - $176K/yr

... in production. You'll incorporate automation and cloud resources to minimize repetitive tasks and ... To support engagement and effective communication, employees working virtually are generally ...

Booz Allen Hamilton, Inc.

DevOps Engineer

Lexington, MA · On-site

$77K - $176K/yr

... in production. You'll incorporate automation and cloud resources to minimize repetitive tasks and ... To support engagement and effective communication, employees working virtually are generally ...

Booz Allen Hamilton, Inc.

DevOps Engineer

Lexington, MA · On-site +1

$77K - $176K/yr

... in production. You'll incorporate automation and cloud resources to minimize repetitive tasks and ... To support engagement and effective communication, employees working virtually are generally ...

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Devops Production Support Engineer information

See Massachusetts salary details

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How much do devops production support engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for devops production support engineer in Massachusetts is $59.19, according to ZipRecruiter salary data. Most workers in this role earn between $51.44 and $65.00 per hour, depending on experience, location, and employer.

What does a DevOps Production Support Engineer do?

A DevOps Production Support Engineer is responsible for maintaining and improving the stability, reliability, and efficiency of software systems in production environments. They monitor application performance, troubleshoot issues, and collaborate with development and operations teams to resolve incidents quickly. Their role often includes automating deployment processes, managing infrastructure, and implementing best practices for continuous integration and delivery. By ensuring systems run smoothly, they help minimize downtime and enhance the end-user experience.

What are the key skills and qualifications needed to thrive as a DevOps Production Support Engineer?

To thrive as a DevOps Production Support Engineer, you need a strong background in systems administration, scripting (such as Bash or Python), and cloud infrastructure, often supported by a degree in computer science or related certifications like AWS Certified SysOps Administrator. Familiarity with CI/CD tools (e.g., Jenkins), monitoring platforms (e.g., Prometheus, Nagios), and ticketing systems (e.g., Jira) is typically required. Strong problem-solving abilities, effective communication, and a proactive mindset are crucial soft skills in this role. These skills ensure reliable system operations, efficient incident resolution, and seamless collaboration between development and operations teams.

How does a DevOps Production Support Engineer typically collaborate with development and operations teams to resolve incidents?

As a DevOps Production Support Engineer, you will frequently act as a bridge between development and operations teams, especially during incident resolution. You’ll participate in regular stand-ups, contribute insights during post-incident reviews, and work closely with developers to reproduce and troubleshoot issues. Collaboration often involves using ticketing systems, chat platforms, and monitoring tools to communicate real-time updates and coordinate fixes, ensuring minimal disruption to production environments. This cross-functional teamwork is essential for maintaining system reliability and deploying long-term preventive solutions.

What is the difference between Devops Production Support Engineer vs System Administrator?

AspectDevops Production Support EngineerSystem Administrator
Required CredentialsCertifications like AWS, Linux, or Docker; scripting skillsLinux/Windows certifications; basic scripting knowledge
Work EnvironmentCloud environments, CI/CD pipelines, automation toolsOn-premises servers, network management, hardware setup
Employer & Industry UsageTech companies, SaaS providers, cloud service firmsEnterprises, government agencies, IT service providers

While both roles involve system management, Devops Production Support Engineers focus on maintaining and automating cloud-based systems and deployment pipelines, whereas System Administrators primarily manage on-premises infrastructure and hardware. The Devops role emphasizes automation, continuous integration, and cloud skills, making it more aligned with modern software development practices.

How much do Devops Production Support Engineers make?

Devops Production Support Engineers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, location, and industry. Salaries can be higher with certifications in tools like AWS, Docker, or Kubernetes, and often include benefits such as on-call compensation and performance bonuses.

Is Devops Production Support Engineer still in demand in 2026?

Devops Production Support Engineers are expected to remain in demand in 2026 due to the ongoing need for managing cloud infrastructure, automation, and continuous integration/continuous deployment (CI/CD) pipelines. Skills in tools like Jenkins, Docker, Kubernetes, and scripting are highly valued as organizations prioritize reliable and scalable software delivery. The role's focus on maintaining system stability and performance ensures its relevance in evolving IT environments.

What cities in Massachusetts are hiring for Devops Production Support Engineer jobs?

Cities in Massachusetts with the most Devops Production Support Engineer job openings:

Infographic showing various Devops Production Support Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $123,106 per year, or $59.2 per hour.

DevOps Engineer

Arlington, MA • On-site

Leader Bank
Commercial Banking • 201 - 500 employees
Learn more about Leader Bankexternal

$112K - $125K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Design, implement, and maintain secure, scalable, and highly available AWS cloud infrastructure using Infrastructure as Code (Terraform).

  • Build, administer, and optimize Amazon EKS clusters and containerized workloads to support modern application platforms.

  • Develop and maintain CI/CD pipelines that automate application deployment, testing, and release processes.

Job description

Leader Bank is looking for exceptionally dedicated team members to join one of the region's fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with more than $5 billion in assets, 450+ team members, 7 branch offices, and annual mortgage originations of over $2 billion.
Exemplary products and an innovative spirit have driven Leader Bank's rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always improve our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion.
Summary
The DevOps Engineer is responsible for designing, automating, and supporting the Bank's cloud infrastructure, with a focus on AWS, Amazon EKS, Terraform, and CI/CD platforms. This role enables secure, scalable, and reliable application delivery by implementing cloud-native solutions, infrastructure automation, container orchestration, and DevSecOps best practices. Working closely with engineering and security teams, the DevOps Engineer drives platform modernization, operational excellence, and continuous improvement across the Bank's technology ecosystem.
Responsibilities
  • Design, implement, and maintain secure, scalable, and highly available AWS cloud infrastructure using Infrastructure as Code (Terraform).
  • Build, administer, and optimize Amazon EKS clusters and containerized workloads to support modern application platforms.
  • Develop and maintain CI/CD pipelines that automate application deployment, testing, and release processes.
  • Implement monitoring, logging, alerting, and observability solutions to ensure platform reliability and performance.
  • Manage cloud networking, security, identity, and access controls in alignment with organizational and regulatory requirements.
  • Support microservices, APIs, and cloud-native architectures by establishing platform standards and best practices.
  • Automate operational processes to improve efficiency, consistency, and system resilience.
  • Troubleshoot infrastructure and application issues, perform root cause analysis, and implement preventive measures.
  • Create and maintain technical documentation, operational runbooks, and knowledge base articles.
  • Collaborate with engineering, security, and infrastructure teams to drive platform modernization and DevSecOps adoption.
  • Serve as a technical resource for cloud platform initiatives and provide guidance on AWS, Kubernetes, and automation best practices.
  • Continuously evaluate emerging technologies and recommend improvements that enhance security, reliability, scalability, and operational efficiency.

Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 2+ years of hands-on experience designing, building, and operating AWS-based infrastructure and DevOps platforms.
  • Experience managing Kubernetes environments, preferably Amazon EKS.
  • Strong experience with Infrastructure as Code using Terraform.
  • Experience building and maintaining CI/CD pipelines for cloud-native applications.
  • Solid understanding of AWS core services, including EC2, EKS, VPC, IAM, Route 53, CloudWatch, S3, RDS, and Lambda.
  • Strong understanding of containerization technologies such as Docker and Kubernetes.
  • Knowledge of networking, security, DNS, load balancing, and cloud architecture principles.
  • Experience implementing monitoring, logging, and observability solutions.
  • Strong troubleshooting and problem-solving skills in distributed systems environments.
  • Excellent verbal and written communication skills with a collaborative, team-first mindset.
  • AWS Certified DevOps Engineer - Professional, AWS Solutions Architect, or equivalent cloud certifications.
  • Experience with GitHub Actions, GitLab CI/CD, Jenkins, ArgoCD, FluxCD, or similar deployment automation platforms.
  • Knowledge of service mesh, API gateways, and microservices architectures.
  • Experience implementing DevSecOps controls and cloud security best practices.
  • Experience supporting highly regulated environments such as financial services or banking.
  • Passion for continuous learning, automation, and platform engineering excellence.

Leader Bank offers an excellent compensation and benefits package including 401k plan with corporate match, medical and dental insurance, and the opportunity to work for a fast growing, local organization.
Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status, or any other protected class.
The base salary range below represents the low and high end of the Leader Bank salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
Salary Minimum: $112,000.00 - Salary Max: $125,000.00
The range listed is just one component of Leader Bank's total compensation package for team members. Other rewards may include annual bonuses, commissions, short- and long-term incentives, and program-specific awards. In addition, Leader Bank provides a variety of benefits to eligible team members, including health insurance coverage, a team member wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off and vacation.
Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected class.
Leader Bank is an E-Verify® participant. * For more information, click on the links below:
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