Job Summary:
Phonely is a rapidly growing company focused on revolutionizing voice AI technology. They are seeking a DevOps Engineer to design and operate cloud infrastructure, ensuring high reliability and performance for real-time voice AI systems.
Responsibilities:
• Design, build, and operate highly reliable cloud infrastructure that powers real-time voice AI systems with extremely low latency and high availability.
• Own Kubernetes clusters end-to-end: provisioning, scaling, upgrades, networking, and debugging production incidents under real customer load.
• Build, maintain, and evolve infrastructure as code using tools like Terraform, Pulumi, or CloudFormation to ensure repeatable, auditable, and secure environments across staging and production.
• Create and operate CI/CD pipelines that enable fast, safe iteration across multiple microservices and teams.
• Design and maintain observability systems (metrics, logs, traces, alerting) to detect failures early and rapidly diagnose production issues.
• Partner with backend engineers to translate application requirements into scalable, secure infrastructure and clean deployment workflows.
• Harden systems through strong security practices including IAM, secrets management, network isolation, and least-privilege access controls.
• Optimize cloud performance and costs while maintaining reliability, developer velocity, and customer experience.
• Implement and operate GitOps-driven deployment workflows, using Git as the source of truth for infrastructure and application state, enabling safe, auditable, and automated rollouts.
• Lead incident response: investigate outages, coordinate fixes, write postmortems, and drive systemic reliability improvements.
• Continuously improve resilience through load testing, chaos testing, capacity planning, and proactive infrastructure upgrades.
Qualifications:
Required:
• 5+ years as a DevOps engineer
• Experience writing async web apps using fast api in Python
• Builder of APIs, Clouds, CI/CD pipelines
• Experience with IaC, AWS, Database Management at scale
• Understanding of good architecture, security practices
• Strong technical and communication skills
• Extensive experience with AWS & Kubernetes
Company:
Phonely provides an AI-powered voice platform that automates phone interactions for businesses through virtual agents. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 11-50 employees. The company is currently Early Stage.