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Developmental Disability Case Manager Jobs in Gilbert, AZ

LifeWorks, Inc.

Disability Case Manager

Phoenix, AZ · On-site

Attend Case Management and Disability Management department team meetings and trainings as required * Other projects and tasks as assigned Succeeding as a Case Manager requires the following core ...

Lifeworks

Disability Case Manager

Phoenix, AZ

Attend Case Management and Disability Management department team meetings and trainings as required * Other projects and tasks as assigned Succeeding as a Case Manager requires the following core ...

St Vincent De Paul

Case Manager

Phoenix, AZ · On-site

$20 - $24/hr

... development and improvement. The Case Manager will promote values of open communication ... Equal Opportunity Employer including Disabilities and Veterans

Sage Counseling Inc

Case Manager

Mesa, AZ · On-site

$25.25/hr

SAGE Counseling is actively looking for Full-Time Case Managers in the Phoenix Valley area ... Remarkable health, dental, and disability benefits * 401k company match * Holiday, PTO, and ...

Sage Counseling Inc

Case Manager

Glendale, AZ · On-site

$25.25/hr

SAGE Counseling is actively looking for Full-Time Case Managers in the Phoenix Valley area ... Remarkable health, dental, and disability benefits * 401k company match * Holiday, PTO, and ...

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Developmental Disability Case Manager information

See Gilbert, AZ salary details

$16

$27

$47

How much do developmental disability case manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for developmental disability case manager in Gilbert, AZ is $27.53, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $31.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Developmental Disability Case Manager, and why are they important?

To thrive as a Developmental Disability Case Manager, you need a background in social work, psychology, or a related field, often supported by a relevant degree and applicable state licensure. Familiarity with case management software, Medicaid/Medicare systems, and individualized service planning tools is typically required. Exceptional communication, empathy, and organizational skills help build trust with clients and coordinate effectively with families and service providers. These skills ensure that individuals with developmental disabilities receive appropriate, timely, and person-centered support for improved quality of life.

What are some common challenges faced by Developmental Disability Case Managers, and how can they be addressed?

Developmental Disability Case Managers often encounter challenges such as high caseloads, navigating complex service systems, and balancing the diverse needs of clients and families. Effective time management, ongoing professional development, and strong communication skills are essential to address these challenges. Building collaborative relationships with service providers and maintaining organized documentation can also help ensure quality support for individuals with developmental disabilities. Support from a multidisciplinary team and regular supervision further assist in managing workload and stress.

What does a Developmental Disability Case Manager do?

A Developmental Disability Case Manager helps individuals with developmental disabilities access services and support tailored to their needs. They assess clients’ strengths and challenges, develop personalized care plans, and coordinate with service providers, families, and community resources. Their goal is to improve clients’ quality of life by ensuring they receive appropriate healthcare, education, employment, and housing support. Case managers also advocate for their clients and monitor their progress over time.

What is the difference between Developmental Disability Case Manager vs Behavioral Health Case Manager?

AspectDevelopmental Disability Case ManagerBehavioral Health Case Manager
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCDC are commonSimilar educational background; certifications like CCM or CBHCM are often preferred
Work EnvironmentWorks with individuals with developmental disabilities in community, residential, or outpatient settingsWorks with clients with mental health or behavioral issues in clinics, hospitals, or community programs
Employer & IndustryNonprofits, government agencies, healthcare providers serving developmental disabilitiesHospitals, mental health clinics, community health organizations

Both roles involve coordinating care and support services, but Developmental Disability Case Managers focus on individuals with developmental disabilities, while Behavioral Health Case Managers address mental health and behavioral issues. The skills and certifications overlap, but the target populations and work settings differ.

What are popular job titles related to Developmental Disability Case Manager jobs in Gilbert, AZ? For Developmental Disability Case Manager jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Developmental Disability Case Manager jobs in Gilbert, AZ look for? The top searched job categories for Developmental Disability Case Manager jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Developmental Disability Case Manager jobs? Cities near Gilbert, AZ with the most Developmental Disability Case Manager job openings:
Developmental Disability Case Manager jobs near you
Infographic showing various Developmental Disability Case Manager job openings in Gilbert, AZ as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,262 per year, or $27.5 per hour.
Disability Case Manager

Disability Case Manager

LifeWorks, Inc.

Phoenix, AZ • On-site

Full-time

Posted 17 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Absence and Disability Management
Our Absence and Disability Management business helps employers achieve improved health and productivity outcomes with services focused on absence reporting, proactive case management and effective return-to-work support for a variety of employee health risks or conditions, whether related to physical, mental, social or workplace health. Through our leave administration services, LifeWorks provides clients with improved leave compliance to federal, state and municipal regulations as well as company-specific policies.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
Summary
The Case Manager will oversee, manage, process, and adjudicate FMLA, State, municipal and company specific leaves, as well as straightforward and complex STD claims; to determine benefits due pursuant to an STD plan: and to ensure the ongoing processing of claims. To analyze reported Family Medical Leave (FMLA) requests; to make determinations based on Federal and State regulations; to communicate clearly with clients and claimants on all aspects of the claims process; and to ensure that on-going claim management is within Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs).The case manager assesses any barriers to a successful and timely return-to-work and engages with stakeholders to implement strategies to address those identified barriers and support return to work or an appropriate alternative plan.
Responsibilities:
  • Manage and process FMLA (and other Federal leaves as applicable) Military leaves, State leaves, company specific and STD claims. With regard to FMLA, will manage all DOL category claims; including re-certifications and the 2nd and 3rd opinion processes
  • Conduct case assessments, contacting the employee and their manager / HR by telephone or email, to explain the leave management process, employee accountabilities, and gather information for assessment purposes
  • Develop and document an understanding of the situation and the factors supporting, as well as inhibiting, a successful return to work for the employee
  • Review all relevant information and consult with appropriate MSI resources as required (nurse consultants, health professionals, supervisory team) to confirm decision (approved / denied) recommendation on FMLA, State, Company specific leaves and STD cases
  • Analyzes FMLA medical certifications and other medical documentation and ensures claim determination adheres to the required regulatory compliance timeframes
  • Informs STD claimants of any documentation needed to process a claim, timeframe requirements, claim's status (e.g. STD approvals, denials, and consults), or any other information necessary to manage a claim
  • Determine an appropriate RTW goal with the employee and the employer; as well as, provide active support for the return-to work planning process between the employee and their supervisor and intervene when necessary
  • Communicate proactively with the employer's HR representative regarding any case management issues that may impact the workplace and RTW planning
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings
  • Attend Case Management and Disability Management department team meetings and trainings as required
  • Other projects and tasks as assigned

Succeeding as a Case Manager requires the following core qualifications and skills
  • 2+ years of comprehensive experience in US Leaves and Disability Case Management and knowledge the various legislative requirements
  • Strong interpersonal and helping skills along with superior assessment and problem solving skills
  • Excellent computer skills and the ability to work primarily online in a paperless environment
  • Associate's Degree: you have a registered professional status within the disability management or professional health sector
  • Additional course work in occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, psychological and workplace factors in disability would be an asset
  • Bilingual (English and Spanish) considered an asset
  • Management of ADA / ADAAA claims, considered an asset

Western USA home based preferred
#LI-JG1
#LI-REMOTE
#LifeAtTelusHealth
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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