Dallas, TX · On-site
Work closely with engineering, product management, and QA teams to resolve recurring problems and drive product improvements. * Analyze support metrics and customer feedback to identify trends, root ...
Quick apply
Dallas, TX · On-site
Work closely with engineering, product management, and QA teams to resolve recurring problems and drive product improvements. * Analyze support metrics and customer feedback to identify trends, root ...
Austin, TX · On-site
$55/hr
Student Support Manager Temple Beth Shalom Religious School - Austin, TX Part Time | Non-Exempt ... Work closely with the Director of Youth Education & Programming and education team * Build strong ...
Austin, TX · On-site
$55/hr
Student Support Manager Temple Beth Shalom Religious School - Austin, TX Part Time | Non-Exempt ... Work closely with the Director of Youth Education & Programming and education team * Build strong ...
Austin, TX · On-site
$55/hr
Student Support Manager Temple Beth Shalom Religious School - Austin, TX Part Time | Non-Exempt ... Work closely with the Director of Youth Education & Programming and education team * Build strong ...
Austin, TX · On-site
$55/hr
Student Support Manager Temple Beth Shalom Religious School - Austin, TX Part Time | Non-Exempt ... Work closely with the Director of Youth Education & Programming and education team * Build strong ...
Bachelor's degree in Engineering, Supply Chain, Operations Management, or related field (or ... Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your ...
Bachelor's degree in Engineering, Supply Chain, Operations Management, or related field (or ... Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your ...
Lake Jackson, TX · On-site
$104K - $157K/yr
The Applications Support Manager serves as a strategic liaison between the Platform Support team ... Experience with prompt engineering, AI model evaluation, and understanding of AI limitations and ...
New
Lake Jackson, TX · On-site
$104K - $157K/yr
The Applications Support Manager serves as a strategic liaison between the Platform Support team ... Experience with prompt engineering, AI model evaluation, and understanding of AI limitations and ...
New
Fort Worth, TX · On-site
As a Production Support Manager, you will be responsible for the following: * Oversees ... Highly proficient using MS SQL and Excel; other programming languages a plus * Demonstrable ...
Fort Worth, TX · On-site
As a Production Support Manager, you will be responsible for the following: * Oversees ... Highly proficient using MS SQL and Excel; other programming languages a plus * Demonstrable ...
As a Production Support Manager, you will be responsible for the following: * Oversees ... Highly proficient using MS SQL and Excel; other programming languages a plus * Demonstrable ...
As a Production Support Manager, you will be responsible for the following: * Oversees ... Highly proficient using MS SQL and Excel; other programming languages a plus * Demonstrable ...
... developer tools to drive more transparent customer communication, deeper business intelligence, and ... Summary: The Client Support Manager works with installers on our platform to ensure we're ...
... developer tools to drive more transparent customer communication, deeper business intelligence, and ... Summary: The Client Support Manager works with installers on our platform to ensure we're ...
Plano, TX · On-site
$21/hr
... developer tools to drive more transparent customer communication, deeper business intelligence, and ... Summary: The Client Support Manager works with installers on our platform to ensure we're ...
Plano, TX · On-site
$21/hr
... developer tools to drive more transparent customer communication, deeper business intelligence, and ... Summary: The Client Support Manager works with installers on our platform to ensure we're ...
Fort Worth, TX · On-site
As a Production Support Manager, you will be responsible for the following: * Oversees ... Highly proficient using MS SQL and Excel; other programming languages a plus * Demonstrable ...
Fort Worth, TX · On-site
As a Production Support Manager, you will be responsible for the following: * Oversees ... Highly proficient using MS SQL and Excel; other programming languages a plus * Demonstrable ...
... developer tools to drive more transparent customer communication, deeper business intelligence, and ... Summary: The Client Support Manager works with installers on our platform to ensure we're ...
Quick apply
... developer tools to drive more transparent customer communication, deeper business intelligence, and ... Summary: The Client Support Manager works with installers on our platform to ensure we're ...
Houston, TX · On-site
Engineers * Data / Digital & IT * Support functions * R&D / Innovation * Management & Consulting * Spontaneous application * Job alerts Language * Deutsch (German) * English US (English US)
Houston, TX · On-site
Engineers * Data / Digital & IT * Support functions * R&D / Innovation * Management & Consulting * Spontaneous application * Job alerts Language * Deutsch (German) * English US (English US)
$95K - $105K/yr
You'll be managing high level support people as well as a variety of situations with merchants ... Beyond technically competent (not a developer but use technology throughout life) * ABL: Always Be ...
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$95K - $105K/yr
You'll be managing high level support people as well as a variety of situations with merchants ... Beyond technically competent (not a developer but use technology throughout life) * ABL: Always Be ...
Austin, TX · On-site
$105K/yr
You'll be managing high level support people as well as a variety of situations with merchants ... Beyond technically competent (not a developer but use technology throughout life) * ABL: Always Be ...
Austin, TX · On-site
$105K/yr
You'll be managing high level support people as well as a variety of situations with merchants ... Beyond technically competent (not a developer but use technology throughout life) * ABL: Always Be ...
Austin, TX · On-site
$95K - $105K/yr
You'll be managing high level support people as well as a variety of situations with merchants ... Beyond technically competent (not a developer but use technology throughout life) * ABL: Always Be ...
Austin, TX · On-site
$95K - $105K/yr
You'll be managing high level support people as well as a variety of situations with merchants ... Beyond technically competent (not a developer but use technology throughout life) * ABL: Always Be ...
Work closely with engineering, product management, and QA teams to resolve recurring problems and drive product improvements. * Analyze support metrics and customer feedback to identify trends, root ...
Quick apply
Work closely with engineering, product management, and QA teams to resolve recurring problems and drive product improvements. * Analyze support metrics and customer feedback to identify trends, root ...
Application Support Manager Location: Dallas, TX (Onsite) . NET Core, Microservices, Any UI ... Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. * 10+ ...
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Application Support Manager Location: Dallas, TX (Onsite) . NET Core, Microservices, Any UI ... Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. * 10+ ...
Allen, TX · On-site
$66K - $80K/yr
The ideal candidate is organized, self-motivated, able to manage multiple priorities, and ... Provide technical support to customers by analyzing reported issues and determining the best path ...
Allen, TX · On-site
$66K - $80K/yr
The ideal candidate is organized, self-motivated, able to manage multiple priorities, and ... Provide technical support to customers by analyzing reported issues and determining the best path ...
Allen, TX · On-site
$66K - $80K/yr
The ideal candidate is organized, self-motivated, able to manage multiple priorities, and ... Provide technical support to customers by analyzing reported issues and determining the best path ...
Allen, TX · On-site
$66K - $80K/yr
The ideal candidate is organized, self-motivated, able to manage multiple priorities, and ... Provide technical support to customers by analyzing reported issues and determining the best path ...
Houston, TX · On-site
$85K/yr
Support ISO 9001 and internal Quality Management System requirements. * Track on-time delivery ... Regular interaction with production, engineering, quality, shipping, and logistics teams.
Quick apply
Houston, TX · On-site
$85K/yr
Support ISO 9001 and internal Quality Management System requirements. * Track on-time delivery ... Regular interaction with production, engineering, quality, shipping, and logistics teams.
Cities in Texas with the most Developer Support Manager job openings:
Dallas, TX • On-site
Contractor
Re-posted 2 hours ago
Title: Application Support Manager
Location: Dallas, TX (Onsite 5 days’ work from office)
Rate: On C2C
Technologies he should know are :(Hands on is not required, but should be able to articulate in technical terms on issues, root causes, etc)
.NET Core, Microservices, Any UI Framework (React, Angular), SQL Server. Should have knowledge on Cloud (AWS, Azure) and knowledge of
Content management systems would be an advantage.
Can you please look at someone who can understand technology, understand system architecture and has good knowledge of support processes,
Monitoring, Root cause analysis. Please see summary below:
Area
Responsibilities
Incident Management
Triage, assign, track tickets, ensure SLA compliance
Technical Leadership
Root cause analysis, guide troubleshooting, escalate, collaborate on resolution
Collaboration
Liaise with Product, Delivery, Business, SEO, and Architecture teams
Monitoring & Improvement
Analyze Datadog, suggest improvements, automate, drive platform enhancements
Reporting
Ticket analytics, performance metrics, continuous improvement recommendations
Knowledge Sharing
Training, mentoring, documentation, knowledge base management
SEO & CWV
Analyze reports, plan improvements with tech/SEO teams
Compliance & Best Practice
Ensure security/compliance, promote best practices
This role is a blend of technical expertise, leadership, and cross-functional collaboration, requiring strong communication skills and a proactive approach to platform reliability and user experience.
Job Summary:
We are looking for an experienced and customer-focused Technical Support Manager to lead our software support team. This role involves managing day-to-day support operations, handling escalations, driving process improvements, and ensuring timely and effective resolution of technical issues for our software products or platforms. The ideal candidate will bring a combination of technical expertise, leadership experience, and a passion for customer satisfaction.
Key Responsibilities:
Required Skills & Qualifications:
