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Developer Support Manager Jobs in New Mexico (NOW HIRING)

Oracle

Senior Manager, Support Engineering

Anthony, NM · On-site

Working across Development, Manufacturing, Supply Chain, Design, Architecture, and Global Product Engineering, the senior manager ensures repair centers are staffed, equipped, and ready to support ...

Oracle

Senior Manager, Support Engineering

Anthony, NM · On-site

Working across Development, Manufacturing, Supply Chain, Design, Architecture, and Global Product Engineering, the senior manager ensures repair centers are staffed, equipped, and ready to support ...

Oracle

Senior Manager, Support Engineering

Anthony, NM · On-site

Working across Development, Manufacturing, Supply Chain, Design, Architecture, and Global Product Engineering, the senior manager ensures repair centers are staffed, equipped, and ready to support ...

Oracle

Senior Manager, Support Engineering

Anthony, NM · On-site

Working across Development, Manufacturing, Supply Chain, Design, Architecture, and Global Product Engineering, the senior manager ensures repair centers are staffed, equipped, and ready to support ...

KBR

Software Engineer/ Developer

Albuquerque, NM · On-site

... Developer Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end ... Support modeling and simulation for space systems (e.g., SATCOM, GPS and GNSS) * Lead or manage ...

KBR, Inc.

Software Engineer/ Developer

Albuquerque, NM · On-site

... Developer Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end ... Support modeling and simulation for space systems (e.g., SATCOM, GPS and GNSS) * Lead or manage ...

KBR, Inc

Software Engineer/ Developer

Albuquerque, NM · On-site

... Developer to join our team in Albuquerque, NM. This position supports the Air Force Research ... Support modeling and simulation for space systems (e.g., SATCOM, GPS and GNSS). * Lead or manage ...

City of Hobbs

STAFF ENGINEER / PROJECT MANAGER

Hobbs, NM · On-site

$36.10 - $41.52/hr

... support and construction and field engineering support for environmental, drainage, water, sewer ... Performs project management from the initial planning stages of construction through completion.

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All JobsDeveloper Support JobsDeveloper Support Manager JobsDeveloper Support Manager Jobs in New Mexico

Developer Support Manager information

What cities in New Mexico are hiring for Developer Support Manager jobs?

Cities in New Mexico with the most Developer Support Manager job openings:

IT Support Engineer

Albuquerque, NM • On-site

Sybex Support Services Inc.
11 - 50 employees
Learn more about Sybex Support Services Inc.external

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Job Description: Field Engineer – End User Devices & Hands and Feet Support
 
Key Responsibilities:-
 
End-User Device Support-
  • Provide on-site support for desktops, laptops, printers, mobile devices, and other peripherals.
  • Perform hardware diagnostics, repairs, upgrades, and installations.
  • Troubleshoot and resolve software-related issues, including operating systems, applications, and patches.
  • Configure and provision end-user devices based on organizational standards.
Hands and Feet Support-
  • Act as the on-site technical resource for remote IT teams, assisting with physical tasks such as hardware replacements, cable management, and device installations.
  • Perform basic network troubleshooting and assist in resolving connectivity issues.
  • Support server room activities, including racking and stacking equipment, cable patching, and hardware inspections.
Incident and Request Management-
  • Respond promptly to service requests and incidents raised by end users or IT teams.
  • Document and escalate unresolved issues to higher-level support teams.
  • Ensure timely resolution of issues within defined SLAs.
Inventory and Asset Management-
  • Maintain accurate records of IT assets, including end-user devices and peripherals.
  • Assist in tracking and managing inventory levels for spare parts and equipment.
Required Skills and Qualifications-
  • Proven experience in providing on-site support for end-user devices and IT hardware.
  • Strong knowledge of Windows, macOS, and mobile operating systems.
  • Hands-on experience with hardware diagnostics, repairs, and installations.
  • Basic understanding of networking concepts, including LAN, WAN, and Wi-Fi troubleshooting.
  • Familiarity with IT service management tools and ticketing systems.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
Preferred Skills (Good-to-Have)-
  • Certifications such as CompTIA A+, ITIL Foundation, or equivalent.
  • Experience with Active Directory, OAice 365, and remote support tools.
  • Knowledge of server hardware and basic data center operations.
  • Familiarity with imaging and deployment tools (e.g., SCCM, MDT).
  • Experience in working in multi-site environments.
Work Environment-
  • Requires travel to various locations to provide on-site support.
  • Ability to lift and move IT equipment as needed.
  • Availability for on-call support and flexible working hours.
Key Activities-
  • On-site & remote deskside support for dedicated sites
  • 24×5 coverage with on call for off-hours; project off-hour support
  • User training and onboarding/oAboarding (JML)
  • Site documentation (floor plans, architecture)
  • Asset & equipment management (inventory, refreshes, storage/distribution/disposal)
  • Smart Hands (printers, network, voice, servers)
  • Data/server room upkeep
  • Conference room A/V & Teams Rooms support
  • Mobile phone support
  • VIP support
  • GMP & non-GMP lab systems support (hardware, software, user accounts)
  • SLA tracking and reporting