ZipRecruiter

Log In

1

Developer Success Engineer Jobs in Little Elm, TX

Nokia

Optical Customer Success Engineer

Coppell, TX · On-site

At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our customers, so they're always close at hand to provide expert support. CSEs are true subject matter ...

Nokia

Optical Customer Success Engineer

Coppell, TX · On-site

$126K - $285K/yr

At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our customers, so they're always close at hand to provide expert support. CSEs are true subject matter ...

Altruist

Senior Customer Success Engineer

Dallas, TX · Hybrid

$54.75 - $70.50/hr

The opportunity We're hiring a Senior Customer Success Engineer to sit at the intersection of AI ... Partner with DevOps and Security to ensure AI agents and applications are deployed reliably, meet ...

Altruist

Senior Customer Success Engineer

Dallas, TX · On-site

$103K - $142K/yr

The opportunity We're hiring a Senior Customer Success Engineer to sit at the intersection of AI ... Partner with DevOps and Security to ensure AI agents and applications are deployed reliably, meet ...

ServiceNow

Developer Advocate

Dallas, TX · On-site +1

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious ... success. * 6+ years of experience as a Developer or Engineer across any relevant disciplines ...

ServiceNow

Developer Advocate

Dallas, TX · On-site +1

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious ... success. * 6+ years of experience as a Developer or Engineer across any relevant disciplines ...

ServiceNow

Developer Advocate

Dallas, TX · On-site +1

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious ... success. * 6+ years of experience as a Developer or Engineer across any relevant disciplines ...

Cisco

Customer Success Area TAM Splunk Specialist

Allen, TX · On-site +1

$140K - $190K/yr

Proactively engaging Area aligned Technical Success Engineers to review and assess their account's health situation, with an emphasis on accounts that have telemetry risk signals and/or 6 months from ...

Cisco

Customer Success Area TAM Splunk Specialist

Allen, TX · Remote

$140K - $190K/yr

Proactively engaging Area aligned Technical Success Engineers to review and assess their account's health situation, with an emphasis on accounts that have telemetry risk signals and/or 6 months from ...

Texas Woman's University

Success Coach - CARE

Denton, TX · On-site

$40K/yr

Coordinates activities, outreach initiatives, and programs related to the Foster Care Alumni Success Center, including student onboarding, orientation support, academic success programming, workshops ...

Texas Woman's University

Success Coach - CARE

Denton, TX · On-site

$40K/yr

Coordinates activities, outreach initiatives, and programs related to the Foster Care Alumni Success Center, including student onboarding, orientation support, academic success programming, workshops ...

next page

Showing results 1-20

All JobsDeveloper Success Engineer JobsDeveloper Success Engineer Jobs in Little Elm, TX

Developer Success Engineer information

See Little Elm, TX salary details

$19

$56

$73

How much do developer success engineer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for developer success engineer in Little Elm, TX is $56.77, according to ZipRecruiter salary data. Most workers in this role earn between $51.06 and $62.79 per hour, depending on experience, location, and employer.

What does a Developer Success Engineer do?

A Developer Success Engineer acts as a bridge between software developers and a company's products or platforms. Their main role is to support, guide, and empower external or internal developers to successfully use tools, APIs, or software offerings. This can include providing technical assistance, creating documentation, troubleshooting issues, and gathering developer feedback to help improve products. They often work closely with engineering, product, and support teams to ensure a seamless developer experience. Ultimately, their goal is to help developers be productive and satisfied with the company's technology.

What are the key skills and qualifications needed to thrive as a Developer Success Engineer?

To thrive as a Developer Success Engineer, you need strong technical expertise in software development, API integration, and troubleshooting, often supported by a degree in computer science or related experience. Familiarity with modern programming languages, cloud platforms, ticketing systems, and sometimes certifications like AWS Certified Developer are typically required. Exceptional communication, problem-solving ability, and a customer-focused mindset help you build relationships and effectively support developer communities. These skills ensure you can resolve technical issues efficiently, foster developer engagement, and drive product adoption.

How does a Developer Success Engineer typically collaborate with product and engineering teams to improve the developer experience?

Developer Success Engineers frequently act as a bridge between external developers and internal product or engineering teams. They gather feedback from users, identify pain points, and relay actionable insights to help refine products and documentation. Regularly, they participate in sprint meetings, work closely with product managers to prioritize developer-impacting features, and may even prototype solutions. This collaborative environment ensures that developer needs are addressed promptly, fostering a positive and productive ecosystem.

Optical Customer Success Engineer

Coppell, TX • On-site

Nokia
Media and Telecom • 10K+ employees
Learn more about Nokiaexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 12 hours ago

Nokia rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our customers, so they're always close at hand to provide expert support. CSEs are true subject matter experts and are an essential piece of Nokia being able to provide top-tier Technical Support services. CSEs act as proactive advisors, offering recommendations and helping to implement customer-approved action plans. CSEs are responsible for quickly identifying and resolving any technical issues by working closely with our Constant Care Team. CSEs provide our customers with a dedicated, highly technical resource who the customer can rely on for all their technical support issues and needs. If you're passionate about helping customers and have a strong technical background, the CSE role might be the perfect fit for you!

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

Some of our benefits in US:
  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D - Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.


Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

You have:

  • 7+ years past experience with Customer Success and support, in the networking industry and possess a strong knowledge of Long-haul, Metro, Access and Mobile technologies. Experience supporting content providers is a plus. 
  • Ideal candidate must be self-motivated, and goal oriented with a proven track record in White Glove delivery of services and support and customer onboarding. 
  • Experience with Salesforce CRM, including ability to create internal and customer facing reports and graphs. 
  • The candidate must also be comfortable in the dynamic atmosphere of a technical sales organization. Must possess persuasive communication skills and be able to communicate professionally in written responses to emails, customer inquiries, and when submitting reports to the customer, both at operational and engineering levels 
  • A B.S. level degree preferred, however candidates with demonstrable technical & customer service depth will also be considered. Professional certification in Customer Success a plus

DCN2025

  • Thoughtfully cultivate and foster customer relationships, developing an in-depth understanding of the customer at both company and individual levels, including operational, engineering, and management personnel.
  • Serve as the single point of contact and liaison between customer and Infinera services and support. 
  • Responsible for the facilitation of "White Glove" Customer Service and Support Delivery 
  • Become the customers "Voice", including real time capture of feedback, customer performance metrics, representing and advocating for assigned customer within Infinera.
  • Document and operationalize a methodical and proactive customer specific play book comprised of a customer journey map, a success and communication plan, a customer specific de-escalation process and a methodical pre-defined/scheduled engagement plan. 
  • Identify, track, and facilitate continuous improvement for key customer metrics, eliminating risk of churn or customer dis-satisfaction.
  • Develop custom reporting for customer programs including services performance, product quality, overall customer health. 
  • Drive customer growth leveraged by proven & documented positive customer outcomes. 
  • Onboard new customer personnel ensuring a thorough understanding of the pre-defined journey, product and features, introduction of key Infinera personnel, and collaborative finalization of the play book. 
  • Partner with engineering, PLM, and presales teams during New Product/Services Introduction to provide programmatic level support, ensuring a smooth transition to professional services and services and support.  Work with pre-production teams to assist customer in early Time To Value (TTV) and optimal Product / Feature adoption. 

 

What Nokia employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply