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Developer Success Engineer Jobs in Illinois (NOW HIRING)

Cyera

Customer Success Engineer - North Central

Chicago, IL · On-site +1

$140K - $160K/yr

As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: * Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth ...

Oden Technologies Ltd

Solutions Engineer

Chicago, IL · On-site +1

The post-sales team includes Solutions Managers, Customer Success Engineers, and other Solutions Engineers depending on the size and complexity of the account. On smaller accounts, you'll be the main ...

Itron, Inc

DevOps Engineer

Chicago, IL

$54.25 - $74.50/hr

Position OverviewThe DevOps Engineer plays a critical role in designing, building, and maintaining ... Success in this role requires a customer-centric mindset, strong technical expertise, continuous ...

Itron, Inc.

DevOps Engineer

Chicago, IL · On-site

$54.25 - $74.50/hr

Position Overview The DevOps Engineer plays a critical role in designing, building, and maintaining ... Success in this role requires a customer-centric mindset, strong technical expertise, continuous ...

Itron, Inc.

DevOps Engineer

Chicago, IL · On-site

$54.50 - $74.50/hr

Position Overview The DevOps Engineer plays a critical role in designing, building, and maintaining ... Success in this role requires a customer-centric mindset, strong technical expertise, continuous ...

Itron, Inc.

DevOps Engineer

Chicago, IL · On-site

$54.25 - $74.50/hr

Position OverviewThe DevOps Engineer plays a critical role in designing, building, and maintaining ... Success in this role requires a customer-centric mindset, strong technical expertise, continuous ...

HDI Global Insurance Company

DevOps Engineer

Chicago, IL · On-site +1

$100K - $125K/yr

... to long-term success. We are currently seeking a DevOps Engineer to join our technology ... organization. This role is responsible for designing, implementing, and maintaining scalable ...

Epitec

Engineer Facilities Manager

Chicago, IL · On-site

$120K/yr

Remove barriers and drive accountability for program success. Engineering Change Management * Lead Engineering Change Management (ECM) activities. * Coordinate quoting, costing, implementation, and ...

blueStone

DevOps Engineer

Chicago, IL · On-site

$54.25 - $74.50/hr

Our client, located in River North, is hiring a Systems Engineer to help build their DevOps culture ... Proven success in high-growth startup environments * Bachelor's degree or higher in Computer ...

Newmark

Staff DevOps Engineer

Chicago, IL · On-site

$54.50 - $74.50/hr

Be part of a high-impact team where ownership, innovation, and technical excellence drive success. * Competitive compensation, growth opportunities, and access to world-class engineering and AI ...

NEWMARK

Staff DevOps Engineer

Chicago, IL

$54.25 - $74.50/hr

Be part of a high-impact team where ownership, innovation, and technical excellence drive success. * Competitive compensation, growth opportunities, and access to world-class engineering and AI ...

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Developer Success Engineer information

What does a Developer Success Engineer do?

A Developer Success Engineer acts as a bridge between software developers and a company's products or platforms. Their main role is to support, guide, and empower external or internal developers to successfully use tools, APIs, or software offerings. This can include providing technical assistance, creating documentation, troubleshooting issues, and gathering developer feedback to help improve products. They often work closely with engineering, product, and support teams to ensure a seamless developer experience. Ultimately, their goal is to help developers be productive and satisfied with the company's technology.

What are the key skills and qualifications needed to thrive as a Developer Success Engineer?

To thrive as a Developer Success Engineer, you need strong technical expertise in software development, API integration, and troubleshooting, often supported by a degree in computer science or related experience. Familiarity with modern programming languages, cloud platforms, ticketing systems, and sometimes certifications like AWS Certified Developer are typically required. Exceptional communication, problem-solving ability, and a customer-focused mindset help you build relationships and effectively support developer communities. These skills ensure you can resolve technical issues efficiently, foster developer engagement, and drive product adoption.

How does a Developer Success Engineer typically collaborate with product and engineering teams to improve the developer experience?

Developer Success Engineers frequently act as a bridge between external developers and internal product or engineering teams. They gather feedback from users, identify pain points, and relay actionable insights to help refine products and documentation. Regularly, they participate in sprint meetings, work closely with product managers to prioritize developer-impacting features, and may even prototype solutions. This collaborative environment ensures that developer needs are addressed promptly, fostering a positive and productive ecosystem.

What cities in Illinois are hiring for Developer Success Engineer jobs?

Cities in Illinois with the most Developer Success Engineer job openings:

Customer Success Engineer US

Chicago, IL • On-site

Aikido Security
See more jobs at Aikido Securityexternal

Full-time

Re-posted 20 days ago

Job description

We're making security suck less for developers.
Security tools haven't kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.
We're taking on legacy security tools teams have been stuck with, and we're winning. If you want to help us take market share and build products developers actually enjoy using, you're in the right place.
Founded in 2022 by third-time founders, Aikido has $85M in the bank and a long runway ahead. We're building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.
As our Customer Success Engineer, you'll work directly with our customers to help them get real value from the platform. This isn't a passive support role. Sitting at the intersection of product, engineering, and customers, you'll be hands-on and digging into technical workflows, helping teams solve problems, and making sure Aikido becomes a core part of how they manage security.
Responsibilities
  • Work closely with customers post-sale to get them up and running quickly
  • Help teams understand and navigate Aikido across code → cloud → runtime
  • Debug issues, investigate workflows, and unblock customers when things don't work as expected
  • Proactively identify risks and help customers get back on track
  • Act as a trusted technical advisor to developers, security teams, and technical stakeholders
  • Share product feedback and customer insights directly with our product and engineering teams

  • 3-7+ years in Customer Success, Technical Account Management, or similar roles
  • Strong technical curiosity, you're comfortable digging into workflows and figuring things out
  • Experience working with developers, security teams, or technical products
  • Clear communicator who can explain technical concepts simply
  • Proactive, ownership-driven, and comfortable operating in a fast-moving environment

What you can expect
  • Short decision lines. Big ownership. Shape the projects that matter and ship fast.
  • Grow as fast as we do. Take on more, own more, and carve out your own path.
  • Top-tier tech pay and equity.
  • High trust, strong values, zero corporate BS.
  • Flexibility in working hours.
  • A company that sticks to its values in an open and informal atmosphere.

We hire for talent, drive, and potential. Everything else is noise.

Apply