Developer Operations System Engineer Jobs in Charlotte, NC

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

Platform Engineering and Automation

• Build, maintain, and improve CI/CD pipelines that support automated build, test, and deployment workflows using GitLab CI/CD and standardized Git workflows.
• Support reusable pipeline templates, infrastructure modules, and automation patterns that enable consistent software delivery across teams.
• Assist in improving deployment speed, reliability, and quality through automation and tooling enhancements.
• Troubleshoot pipeline failures and work with engineering teams to resolve build, deployment, and environment issues.

Cloud Infrastructure and Kubernetes Operations

• Provision, configure, and maintain cloud infrastructure using Infrastructure as Code tools such as Terraform, with a primary focus on Google Cloud Platform.
• Support the deployment, operation, and maintenance of Kubernetes environments, particularly Google Kubernetes Engine.
• Package, configure, and deploy Kubernetes applications using Helm charts and established deployment standards.
• Assist software engineering teams with cloud-native application deployment needs, runtime configuration, and environment troubleshooting.
• Help maintain reliable, scalable, and secure development, test, staging, and production environments.

Reliability, Monitoring, and Incident Response

• Implement and maintain monitoring, logging, and alerting solutions to support system performance, availability, and operational visibility.
• Support tools such as Prometheus, Grafana, Cloud Logging, Cloud Monitoring, and related observability platforms.
• Participate in troubleshooting, incident response, and root cause analysis for production and non-production systems.
• Assist in improving system reliability by identifying recurring issues and contributing to remediation efforts.
• Support operational procedures that improve uptime, resilience, and service quality.

Security and Compliance Enablement

• Apply secure-by-design practices across CI/CD pipelines, infrastructure, and Kubernetes environments.
• Support secrets management, access controls, least-privilege IAM, and secure configuration practices.
• Help integrate vulnerability scanning, configuration validation, and compliance checks into software delivery workflows.
• Maintain clear documentation and repeatable processes to support auditability, compliance, and operational consistency.
• Collaborate with security, IT, and platform stakeholders to remediate infrastructure and deployment-related security findings.

Collaboration and Documentation

• Work closely with software engineers, QA, and platform stakeholders to understand delivery needs and reduce friction in the development lifecycle.
• Document infrastructure configurations, deployment procedures, runbooks, troubleshooting steps, and operational standards.
• Contribute to DevOps best practices, automation-first thinking, and continuous improvement across engineering teams.
• Participate in agile ceremonies, planning discussions, and technical reviews as needed.

SUPERVISORY RESPONSIBILITIES

Education & Experience

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field required; equivalent practical experience will be considered.
• 2-4 years of experience in DevOps, platform engineering, cloud infrastructure, systems engineering, or related roles.
• Experience supporting production or production-like cloud environments.
• Experience working with modern software delivery pipelines and automation tools.

Knowledge / Skill Requirements

• Hands-on experience with Kubernetes; experience with Google Kubernetes Engine is preferred.
• Experience with Linux system administration and troubleshooting.
• Experience using Terraform or similar Infrastructure as Code tools.
• Experience with GitLab, Git-based workflows, and CI/CD pipelines.
• Familiarity with Google Cloud Platform or another major cloud provider.
• Experience packaging or deploying applications using Helm is preferred.
• Proficiency in at least one scripting or programming language such as Python, Go, Bash, or similar.
• Understanding of networking fundamentals such as TCP/IP, DNS, routing, and load balancing.
• Strong troubleshooting, communication, and documentation skills.
• Ability to work collaboratively with software engineering, QA, IT, security, and product teams.

Preferred Qualifications

• Experience with observability tools such as Prometheus, Grafana, Cloud Logging, and Cloud Monitoring.
• Familiarity with distributed tracing tools such as Google Cloud Trace.
• Experience supporting security, compliance, or regulated environments.
• Prior experience working in agile or product-driven development environments.
• Familiarity with containerization, Docker, Kubernetes manifests, and Helm charts.
• Relevant cloud, DevOps, or Kubernetes certifications are a plus.

At Rite-Hite, you'll be part of a technology-driven organization that is transforming how industrial safety, productivity, and service solutions are delivered worldwide. As a DevOps Engineer, you will directly influence the reliability, security, and scalability of platforms that support thousands of customers and critical industrial operations.

You'll work alongside talented engineers, product leaders, and platform teams to build modern, cloud-native systems with real-world impact-bridging digital innovation with physical environments where safety and uptime matter most.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.