Developer Operations Software Engineer Jobs in Lenox, MA

Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.
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Your New Role...
We are CNN. THE WORLD'S MOST ESSENTIAL AND ENGAGING SOURCE OF DIGITAL NEWS. We are in the midst of rapid transformation and need our next generation of innovators, makers, and dreamers who will lead and drive our growth. We aim to make the world a better, more connected place.
The Staff Product Manager, Developer Experience, is responsible for the end-to-end experience of CNN's engineers, accelerating and amplifying their capability to deliver end user value, starting with their onboarding to when their code reaches production and over 100 million end users. Operating within the Digital Platform Group, this role partners across engineering and platform teams to improve the full developer lifecycle, from how engineers learn CNN's platform, workflows, tooling, and infrastructure, to how quickly and safely they can go from code commit to production deploy. This role is accountable for measurable improvements in time to productivity for new engineers, engineering velocity, and release safety across CNN's digital platform.
Your Role Accountabilities...

• Own Developer Experience and Operations, a strategic priority product area with high complexity, defining the product vision, strategy, goals, metrics, and roadmap in close partnership with engineering leads who bring the technical depth
• Collaborate with engineering leads to design and improve the end-to-end developer onboarding journey, ensuring engineers can learn CNN's platform, workflows, tooling, and infrastructure quickly and begin delivering value to end users as fast as possible
• Identify and reduce bottlenecks in CNN's build, test, and deployment pipeline, improving code commit to production cycle time while increasing release volume and deployment safety
• Drive adoption of developer platform tooling, deployment workflows, and engineering operations processes, measuring usage to validate impact and inform iteration
• Partner with engineering teams and data to develop insights that drive decisions, actively identifying and closing gaps in understanding of the developer experience
• Continuously monitor the developer experience landscape, developing data insights that inform strategy and influence decisions across engineering and product teams
• Lead through influence and cross-team collaboration to drive best practice adoption, increase organizational effectiveness, and continuously raise the bar for how CNN's engineers onboard, build, test, and deploy

Qualifications & Experience...
Required

• 8+ years of product management experience, owning a strategic priority product area with high complexity and ambiguity
• Demonstrated experience owning internal developer tools, developer platforms, or infrastructure related products, with engineers as the primary stakeholder
• Technical fluency in CI/CD, build systems, deployment pipelines, and developer tooling
• Familiarity with DORA metrics and demonstrated experience using engineering data to diagnose bottlenecks and drive product decisions
• Strong track record of driving adoption of platform tooling and engineering best practices across a large organization
• Proven ability to lead through influence and cross-functional collaboration, delivering measurable outcomes without direct authority
• Demonstrated ability to develop data insights that inform strategy and influence decisions across engineering and product teams
• Ability to translate complex technical concepts into clear, accessible language that resonates with product and business leaderships
• Excellent written and oral communication, producing clear product artifacts that are used as examples of quality work by the broader team

Preferred

• Experience at a media company, publisher, or complex multi-platform digital organization
• Background in engineering operations, incident management, or deployment governance
• Proven track record of driving organizational behavior change in engineering organizations
• Familiarity with AI-assisted developer tooling and a clear point of view on where it does and does not meaningfully accelerate engineering velocity

How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $133,000.00 - $247,000.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.