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Developer Operations Associate Jobs in New York (NOW HIRING)

Claim Health

Operations Associate

New York, NY · On-site

$70K - $100K/yr

Operations Associate Location: NYC (In-Person) Compensation: Competitive salary + meaningful equity ... You'll sit at the intersection of customer success, product, and engineering - owning ...

Engineers Gate

Trading Operations Associate

Manhattan, NY · On-site

$70K - $100K/yr

Trading Operations Associate New York Engineers Gate (EG) is a leading investment manager founded in 2014 as a quantitative, computer-driven trading firm. Today, EG operates as a diversified, multi ...

Rothera

Market Operations Associate

New York, NY

$100K - $120K/yr

Associates engage directly with Rothera's clients, engineers, product managers, and executive leaders to resolve mission-critical questions and issues. Market Operations Associates may start out with ...

Rothera

Market Operations Associate

New York, NY · On-site

$100K - $120K/yr

Associates engage directly with Rothera's clients, engineers, product managers, and executive leaders to resolve mission-critical questions and issues. Market Operations Associates may start out with ...

Apex Informatics

Devops Engineer

Jersey City, NJ · On-site

$55 - $75.25/hr

* Looking for strong AWS experience, 2-3 years recent experience. * DevOps skillset - supporting ... Jenkins * #1 AWS Certification (Solutions Associate) + 2 years minimum in AWS (EC, EKS, RDS) * 7-8 ...

Roku

Systems Operations Associate

Stamford, CT · On-site

The Systems Operations Associate acts as the core liaison between business stakeholders and Roku's product and engineering teams, combining both technical and business functions that require strong ...

Roku

Systems Operations Associate

New York, NY · On-site

$99K/yr

The Systems Operations Associate acts as the core liaison between business stakeholders and Roku's product and engineering teams, combining both technical and business functions that require strong ...

Legora

Legal Engineering Operations Associate

New York, NY · On-site

$120K - $140K/yr

The Legal Engineering Operations Associate is the data and operations backbone of the LE org. You'll build the reporting, run the trackers, and support the strategic operations projects that keep the ...

AirPay

Customer Operations Associate

Manhattan, NY · On-site

$75K/yr

Collaborate with engineering & payer operations to understand data enhancements pipeline, readiness for roll-out, and success requirements * Provide step-by-step guidance and materials for the ...

Tennr

Product Operations Associate

Manhattan, NY · On-site

Product Operations Associate Tennr is looking for a Product Operations Associate to own the day-to ... Engineering. This is a high-ownership, high-visibility role on a fast-moving team. You will help ...

Engineers Gate

Trading Operations Associate

New York, NY

$70K - $100K/yr

About EG Engineers Gate (EG) is a leading investment manager founded in 2014 as a quantitative ... We are hiring a Trading Operations Associate to join our global team to sit at the intersection of ...

Engineers Gate

Trading Operations Associate

New York, NY · On-site

$70K - $100K/yr

About EG Engineers Gate (EG) is a leading investment manager founded in 2014 as a quantitative ... We are hiring a Trading Operations Associate to join our global team to sit at the intersection of ...

Roku

Systems Operations Associate

New York, NY · On-site

$99K/yr

The Systems Operations Associate acts as the core liaison between business stakeholders and Roku's product and engineering teams, combining both technical and business functions that require strong ...

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Operations Associate

Claim Health

New York, NY • On-site

$70K - $100K/yr

Full-time

Re-posted 23 days ago

Job description

Operations Associate
Location: NYC (In-Person)
Compensation: Competitive salary + meaningful equity
Stage: YC-backed, early-stage
About Claim Health
Claim Health is the AI Revenue Platform for Post-Acute Care.
With the US population aging and preference for care moving to the home, post-acute care (home health, skilled nursing, home care, hospice) is one of the fastest growing verticals within healthcare. Post-acute providers operate across fragmented systems, manual workflows, and reactive processes that create operational drag and financial uncertainty. Claim Health replaces this fragmentation with an intelligent, software-driven platform that unifies data, automates execution, and enables real-time decision-making across revenue-critical operations.
We're building an adaptive platform that brings clarity, predictability, and scale to environments where reliability matters.
About the Role
We're hiring an Operations Associate to help design, build, and scale the core operational processes that power Claim Health. This role is ideal for someone with 1 to 3 years of experience in consulting or startup operations who enjoys ambiguity, systems thinking, and working directly with customers.
You'll sit at the intersection of customer success, product, and engineering - owning implementations, tracking key metrics, and turning real-world complexity into scalable, repeatable workflows.
What You'll Do
Build & Scale Operational Processes
  • Design and implement operational workflows across customer onboarding, claims-related processes, and ongoing support
  • Document and standardize processes through SOPs, playbooks, and internal tooling
  • Identify operational bottlenecks and work cross-functionally to improve efficiency and reliability

Metrics & Operational Insight
  • Define, track, and report on key operational and customer metrics (e.g., implementation timelines, workflow throughput, issue resolution)
  • Build dashboards and lightweight analyses to inform product and operational decisions
  • Use data to identify trends, surface risks, and prioritize improvements

Customer-Facing & Implementation Work
  • Work directly with customers during onboarding and implementation to ensure successful adoption of Claim Health
  • Act as a day-to-day operational partner for customers, helping coordinate across internal teams to resolve issues
  • Gather customer feedback and translate it into actionable operational or product enhancements

Cross-Functional Execution
  • Support customer implementations from kickoff through go-live and steady state
  • Partner closely with product and engineering to operationalize new features and workflows
  • Serve as the connective tissue between customers and internal teams to ensure smooth execution
What We're Looking For
  • 1-3 years of experience in:
    • Management consulting, operations, or strategy roles, or
    • Product operations / operations roles at an early-stage startup
  • Strong process-building instincts-you enjoy creating structure where none exists
  • Analytical mindset with comfort defining and managing key metrics
  • Experience working directly with customers and owning outcomes end-to-end
  • Clear, concise written and verbal communication skills
  • Ability to thrive in fast-paced, ambiguous environments
  • High ownership mentality and bias toward action
Nice to Have
  • Experience with healthcare operations, claims, billing, or revenue cycle workflows
  • Experience supporting SaaS onboarding or implementations
  • Comfort working with data and tools such as SQL, Excel/Google Sheets, Airtable, Notion, or internal dashboards
  • Coding experience (e.g., Python, SQL, scripting) and/or a Computer Science degree
  • Experience working closely with product and engineering teams
Why Join Claim Health
  • Real impact: Your work affects mission-critical operations and financial outcomes
  • Ownership: Meaningful equity and influence over the platform's direction
  • Hard problems: Complex systems, real constraints, no toy use cases
  • Speed: Small team, fast feedback loops, high leverage work. We have a bias towards moving as fast as possible.
  • Culture: Low ego, high standards, deep respect for craft
  • Fun One of the most important things we screen for is can you laugh with us.

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